Feedbackstr Features

Feedbackstr

Enterprise Feedback Management System

4.0/5 (1 review)

Feedbackstr Features In Depth

Multiple language support

One of the most welcome features of Feedbackstr is the support for multiple languages, (more than 30 of the most common are available). Select another language and an additional tab is created allowing you to build the survey for whichever languages you need. Participants will be able to choose which version they would like to take at the beginning of the survey.

Building surveys is simple

After naming and briefly describing the survey, it’s time to start building it. Ask your first question by typing in the space provided. You have some basic text style controls, including bold and italics, as well as the ability to embed a link. Directly beneath the question, you are given the option of including an image. This can be done either by navigating to a locally stored image or by dragging and dropping one.

Easy social sharing and publishing

A “master” question can be used, which averages all of the star-ratings from the questions in your survey to indicate overall satisfaction (or whatever metric you choose to use). The results of this master question can be published automatically to a review page. While you can choose a custom URL for the location of the survey, you can also use the included shortcode creator to make the link easier to share on character-limited services like Twitter. Various settings that apply to participants are also available, such as allowing users to share the survey or get an email receipt. The “share” tab gives you a number of options for publishing the survey. Buttons allow instant sharing to popular social networks, including Facebook, Twitter and Google+.

Create QR codes and widgets

You can create a QR code to be save onto your computer or as a PDF, or you can have the QR code printed for you via a third party service. Feedbackstr has a built-in address book that offers CSV imports, and sharing of the survey can be done directly to any contacts you choose. Lastly, a widget creation tool is included, which helps build buttons or sidebar tabs that link directly to your survey. You are given a fair amount of customization regarding colors, positioning, and more. In order to encourage participation, a reward feature is available. These rewards can be anything your business wants to offer, and Feedbackstr makes including vouchers for products or services very easy.

Get analysis of your survey results

Analysis of your survey results can be done from the dashboard, where each individual survey can be accessed. The analysis page contains a wealth of information, presented as statistics and in graph form. A running count of the total number of surveys completed is shown at the side, with breakdown of the type of device used. You can filter the results based on set time intervals, though the choices are somewhat limited to rather arbitrary times of the last 12 days, last 12 weeks and last 12 months. A chart shows the change in the number of respondents over time. Selecting an individual questions provides similar analysis tools. An interesting addition to the dashboard is the ability to search for specific answers within your results, which is a great way to get feedback about a particular aspect of your business. You can also export the results in a number of formats for easy sharing within your company.

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Learn moreCompare App
360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
CES Survey Structure
CRM
CSAT Survey Structure
Chat/Messaging
Commenting/Notes
Communication Management
Complaint Monitoring
Conditional Logic
Customer Database
Customer Experience Management
Customer Journey Mapping
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Design Management
Drag & Drop
Email Invitations & Reminders
Email Management
Email Marketing
Engagement Tracking
Feedback Management
Goal Setting / Tracking
Knowledge Management
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Multi-Location
NPS Survey Structure
Negative Feedback Management
Offline Response Collection
Performance Management
Performance Metrics
Predictive Analytics
Process/Workflow Automation
Pulse Surveys
Purchasing & Receiving
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Sentiment Analysis
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Third Party Integrations
To-Do List
Trend Analysis
URL Customization
Visual Analytics
Widgets
Workflow Management
Visit WebsiteCompare App
360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
CES Survey Structure
CRM
CSAT Survey Structure
Chat/Messaging
Commenting/Notes
Communication Management
Complaint Monitoring
Conditional Logic
Customer Database
Customer Experience Management
Customer Journey Mapping
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Design Management
Drag & Drop
Email Invitations & Reminders
Email Management
Email Marketing
Engagement Tracking
Feedback Management
Goal Setting / Tracking
Knowledge Management
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Multi-Location
NPS Survey Structure
Negative Feedback Management
Offline Response Collection
Performance Management
Performance Metrics
Predictive Analytics
Process/Workflow Automation
Pulse Surveys
Purchasing & Receiving
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Sentiment Analysis
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
Survey Builder
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Third Party Integrations
To-Do List
Trend Analysis
URL Customization
Visual Analytics
Widgets
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


0 reviews

Requires iOS 9.1 or later. Compatible with iPhone, iPad, and iPod touch.

Feedbackstr Feature Reviews

1 reviewers had the following to say about Feedbackstr's features:

elg60

Easy-to-use app

2013-10-14

Feedbackstr is a tool which we will certainly be using more often within our company, both for employees and customers.

Pros

user-friendly, easy to navigate for admin and user, simple and clear interface, great range of features available for creating and editing the questionnaire, step-by-step help from creating questions (using templates) to printing flyers

Cons

It's a useful tool so maybe a link to this step could be integrated into the "share" tab in editing mode so that it's easier to find.

Source: GetApp
Helpful?   Yes   No
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