Feedier Features

Easy to setup Easy to use Client Access Templates for quick start Website embedding White Label

No PDF Reports available No Report Automation

Easy to deploy, works well if you need specifically what it offers.

Hard to use in flexible ways. The reports are odd, all data is in one bucket then you filter out the survey & its data. An odd approach.

I like its easy of use and that it looks really nice (modern and minimalistic with touches of colour). Also, that it has a white label feature .

That the widget only shows the overall feedback and doesn't allow the user to give feeback from it, that would be nice as it removes friction.

The graphics on the platform make it enjoyable to complete and fast. There are a lot of choices and templates that help you create the perfect survey for you. The help desk is also there every time I've needed it, with solutions to my problems.

It is a slow platform, which means that every change I want to make and every new detail I want to add takes too much time. Unfortunately, this is a big miss for me.

Hi Marianna, your feedback is taken very seriously and equally appreciated, so thank you very much! We are working hard every day to improve our platform, including the loading speed of our different modules. If you want, feel free to give us more details by sending a support ticket directly through your dashboard. Have a nice day !

I like that Feedier doesn't just allow you to collect feedback like many other tools do as well, but has a feedback lifecycle approach of allowing engagement options for next steps based on that feedback and also incentive steps based on the rankings provided. Also, they provide multiple ways to engage a customer from embeds, chat widgets, email, SMS, and more.

They are developing quickly to address many of the improvement areas of the product. Improved handling of the white-label option, such as customization of more of the messages (including email messages, all on-screen default messages, and adding custom domain 404 redirects).

Feedier is an all in one feedback collection platform that allows my VAs to create, distribute via email or sms and sends the reports to my email whoch then goes to the client. Is simple and intuitive to get bulk feedback input for brand or product positioning.

The incentivised feature could be a plus for others but not me.

The platform is feature packed, easy to use, and just works. The product has obviously been very well thought out, and the Feedier team are incredibly responsive when contacted with questions and feedback.

When they first launched there were a few key features missing that meant we had to give it a pass. Thankfully most of those have now been integrated, and seem to be working. Would love to see this continue, and the 3rd party integrations functions grow.

I love about the ease of feedback system it is.

Little pricey but yeah you can expect a lot for the pay you do.

Easy to use, visually perfect and well priced. We started using feedier about 3 months ago and by now we've collected feedback more than half of our customers which gave us in-depth insights about what our customers find important and what we are doing right.

Missing some integrations we need like 'intercom'

Amazing onboarding! It looks great and provides all required functionality to easily collect feedback from our users, using different channels. Plus, we love the ability to reward our users.

I have not found any cons except missing integrations

GUI and how easy it is to create a carrier --feedback survey

It's missing the name on the email capture phase and I wish I was able to display the carrier as a popup on my website when user click a link or a botton.

- Strong customization - Very fast and super intuitive user interface - Super cool customer support - Great roadmap going forward

- Manage and reply to various review platforms reviews. - More templates covering various feedback / quiz coverage

Il est possible de connecter un sous-domaine à une enquête avec Feedier, ce qui permet d'avoir un aspect professionnel tel que survey.acme.com. Il est également possible de personnaliser le sondage. Feedier s'intègre à Zapier, ce qui ouvre des possibilités pour alerter les membres de l'équipe et les parties concernées et pour enregistrer des données. Il est facile de demander des avis sur des sites...

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Il y a des limites dans les formulaires qui dépassent de passer à un plan plus cher, ce qui peut être réservé pour une petite entreprise comme la nôtre. Le plan actuel fonctionne bien pour nous. Améliorant cela pourrait améliorer l'expérience de l'enquête. Une autre option que j'aimerais voir est une banque de questions pour faciliter la création des sondages

The idea behind this tool is great - asking for reviews in an interactive, gamified way, and also offering a reward for submitting a survey. We loved that idea and that's why we decided to use Feedier. I also liked the design and many possibilities of sharing the survey.

We've been struggling with it for months now and it cost us completely immoderate amount of effort and time to make it work. Overall problem is mainly that there were problems with the settings - some of them were missing, in a plenty of cases there was a problem with settings loss, we were also experiencing problems regarding the integration to our WordPress website. At the end, there was a continuos problem with data extraction and that's when we decided to stop using it for good. Also, the support didn't help us much, then they stopped responding at all. What is it good for when you can't access the gathered data???

Hi Veronika, Thanks for the feedback and for your review. As much as I appreciate, I'd like to inform you that we reply to every ticket with care. I don't understand how you could not have received any information. Regarding the bug, I understand you are frustrated, and we take your feedback seriously. We are working hard on improving the product and removing any bug. If you ever want to get back to this, just let us know. Thanks, Baptiste.

- Reward functions to make the customer and ourselves happy: Files, messages (e.g. for sign up details), money or vouchers - Unintrusive engagement functions after completing the survey: ask for sign up for ones newsletter, ask for a rating on platforms of your choice, ask for social media following, ask for a testimonial - Completely brandable with own company design at the top tier plan - Setup a different CNAME for every feedback survey - How easy it is to set everything up -> just click and choose

- For some clients, the playful look and feel of the surveys are phenomenal, for others they may be a bit too fancy. I would like to have different templates with cleaner and more professional versions. - It would be great to have the ability to disable unnecessary extra information like "last question" and "you're the fastest respondent". - Furthermore, I like to display the ratings and the answers to the feedback surveys on my website in a comprehensive but clean way. At the moment it is only possible to display the overall rating. I've heard that they are working on each of this cons. After implementation this software will be perfect for my needs!!

Feedier is a great little software to setup a feedback system for any business. The form creation is very easy and support is alright as well. The greatest option is white labeling which makes a business look very professional without those major logo of the software

There are some limitations on forms which require you to upgrade to a higher plan which can become very expensive for a small business like ours. Again, the current plan works out great for us.

I love that you can connect a sub-domain to your survey (aka carrier) so you're left with a professional looking domain like survey.acme.com. You have the option of white-labeling the survey to make it look like a custom solution (great for agencies). Feedier integrates into Zapier which opens up many possibilities for alerting team members and stakeholders and recording data. It's incredibly easy to ask happy customers to post a review on a review site like TripAdvisor, Amazon, Google, Facebook, and the list goes on. This one is the best...Feedier gives you the ability to reward your customer AFTER they submit their feedback (so you're not bribing your customers to leave a review) in the form of a voucher, downloadable asset, a coupon, etc.

There are some parts of the survey I would like to customize but currently don't have the option of altering. The language to describe what certain features do is sometimes hard to understand because they are not written clearly, therefore, it makes it hard to see the value of a feature.

The platform is very user-friendly, and the support is excellent. It makes getting feedback enjoyably. For both: creator and the end user. I have never had a chance to get so many feedbacks in such a short time. Extremely useful in practice.

It took some time to get used to the proper use of different types of questions and to put them in the right sequence. Later I found out that different templates can help me to prepare customised feedback forms for different customers.

Feedier has a lot going for it. The interface is modern and clean and it provides the ultimate user with an experience that is not your typical survey. The gamification within this tool will appeal to some business whereas for others, such as mine, it is not something I want to include. Luckily, Feedier have made it so that you don't have to gamify the experience. One thing I love is how customizable it is. Many tools like this force you down a narrow funnel, but Feedier is not one of those tools. Pretty much every aspect of the surveys created can be tailored to meet your specific needs. This is very important.

One thing I would love to see is more in-depth and detailed reporting. There is already some worthwhile reporting in the tool, but it would be nice to take it to the next level as some people are interested in much more than just the 1000 foot view.

Feedier is so easy to use and set up. You send them from the site or embed in an email or web page. It is very easy to set up rewards for the your survey, you can make rewards for everyone or a percentage. You can also set a limit to how many people get the reward. It sends out a thank you email. Overall, it is very easy to use and the customer support is awesome.

With is you could customer the survey better as far as apperience. One of the other options I wish they would add is a question bank. this would make it a little easier to make the surveys.

UX, very intuitive and fast. Engaging and fun surveys Great survey types, NPS, Market research, app/website feedback

Reporting features is kind of limited, for example from Reports section you can see a dashboard with rating score, question time, push status, net promoter scored widgets and can export each widget individually to csv/excel/json, however you cannot export all data in one attempt nor export question answers either.

1. Ease of use/high usability 2. Many times the product runs into bugs or becomes unresponsive 3. Super product at the price they offer it at 4. Integration with zapier and CRM, webhooks - a lot of advanced features here 5. Conditional based questioning and rewards engagement

1. Support is decent, they keep sending automated "usage" and "can we help you" emails, but take a long time to respond to actual queries/bugs 2. UI-wise the product can change by leaps and bounds, it does what it is supposed to; but as site owner, I would love much, much better UI 3. More customization - very basic customization available, need much more if 2. can't be solved

It si super easy to create a feedback survey for your website, email marketing or even print. The user interface is nice and makes it a breeze to create surveys. Lots of templates you can use and have the ability to offer rewards right inside the app for people who complete the survey.

More templates would be great as we are still exploring ideas on how to fully use the app.

I like that I can reach my audiences through email, sms and other ways. I like that I can create different feedback forms for each of the programs that I run. I like that I can reward my clients and get them to take action on different things that I need done in return for a reward. I also love that there's so much more to Feedier and that the possibilities are many and varied. I'm looking forward to learning how to use the program effectively. Customer support is also very efficient.

It was difficult to use in the beginning. There are some really confusing pieces to putting a carrier together. I went onto YouTube to find tutorial videos and eventually found my way around certain problems...but there were one or two things that I tried to do that didn't work and I didn't know where to turn when I faced the problem.