Fienta Features

Fienta

The easiest way to sell tickets and register attendees

4.87/5 (39 reviews)

Fienta Feature Summary

  • Barcode / ticket scanning
  • Concessions management
  • Online ticketing
  • Onsite ticketing
  • VIP & discount tickets
  • Print-at-home
  • Kiosk ticketing
  • General admission
  • Mobile ticketing
  • Box office management
  • Ticket sales
  • Embed ticket sales on a website
  • Secure check-out for ticket buyers
  • Sell tickets in multiple languages
  • Credit card and regular invoice payments built in
  • Monthly payouts
  • Create & publish events
  • Set up ticket types, prices, and quantities
  • Include dates, discounts and optional questions
  • Attendee registration
  • Publish and share events online
  • Real-time overview of sales and channel performance
  • Validate tickets using the mobile app or hardware scanner
  • Free events
  • Hidden tickets
  • Complimentary tickets
  • Attendee list
  • Website integration
  • Mobile friendly
  • Include photos and text on the ticket
  • Mobile ticket
  • PDF ticket
  • Single and compound tickets
  • Bank links and credit cards
  • Sales invoices
  • Payment by invoice
  • Mobile app
  • Code scanner
  • Reporting
  • Order management
  • Edit data at any time
  • Sales reports
  • Sales channels monitoring
  • Web analytics
  • Data export
  • Built-in payment processing

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Data Import/Export (174 other apps)
Electronic Payments (130 other apps)
Email Integration (185 other apps)
Mobile Integration (128 other apps)
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Reminders (183 other apps)
Reporting & Statistics (225 other apps)
Social Media Integration (162 other apps)
Third Party Integration (210 other apps)

Competitor Feature Comparison

Mobile apps

iOS App


0 reviews

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Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


5 reviews

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Fienta Feature Reviews

25 reviewers had the following to say about Fienta's features:

Anonymous
(Information Technology and Services company, 1-10 employees)

Easy, transparent, functional

2019-05-28

It helped us sell tickets and communicate with users in easy manner

Pros

Fast support online, easy to use dashboard, custom made functionality

Cons

Reporting and search wasn't at first intuitive, it has improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Thank you for the review!

Read more
Lauri Mei

Quick setup, easy to use.

2019-01-22

Fienta makes organizing our events much easier and has made the experience more streamlined. Integrating it to our website was quick, easy and onboarding customers is much more convenient.

Pros

Continuous scan makes it easy to deal with a massive audience.

Cons

The app could have support to send information to ticket holders (via. Email or sms).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Lauri, thank you for the review!

Read more
Raul Hanson

Best ticketing solution!

2019-01-04

You can set up everything by yourself, you have great overview of the event (different reports) and you can check all the tickets at the gate with Fienta app.

Pros

The ease of use, customer support, functionality and features, great reports, different payment methods and best price.

Cons

Always possibility to add few more elements and features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Dear Raul, thank you for the review!

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Dan Renwick

Putting the power of ticketing an event into the promoters hands

2019-01-04

And to be able to see varied and detailed reports. Customer service has been quick and easy.

Pros

That we can setup the event when we want and with a variety of ticket options, discount codes and all with specific date validity options. We can easily check tickets at the event and no-one has to print out a single thing.

Cons

Would have liked this software to have been around a long time ago!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Dan, thank you for all the nice words and for taking the time to write us the review!

Read more
Kenneth Parkja

One Of The Best Ticket Platforms Out There (if not the best)

2019-05-31

I am really happy that I found this platform because it is easy to use, beautiful interface and also saves a lot of money when organizing events.

Pros

Fienta's interface is really easy to use.

Cons

There are custom fields that you can add when a person buys a ticket but sadly they are not obligatory and the buyer can bypass the custom fields by just not entering any information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Kenneth! Thank you for the feedback and all the kind words!
PS: Custom fields can actually be defined as mandatory. Please contact us through the support chat for instructions in case you missed this feature.

Read more
Lauris Grass

Great ticketing solution

2019-05-28

Great customer support.

Pros

Clean and nice design, payment functionality, payout system.

Cons

No gift card option that could be used accross all events.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Lauris, thank you for the review!

Read more
Igor Bogdanov

Excellent service to manage ticket sales

2019-05-28

Every-day using is very simple, technical advisors helped us to customize our event pages even in such way which is not included to the service.

Pros

Easy set up and extremely friendly customer support

Cons

It is hard to use in Russia cause of payments methods - russians are using different ways, which are not included in this service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Igor, thank you for the review! We definitely plan to add more payment methods soon and we'll make sure Russia will be covered.

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Birgit Kraas

Great system for tickets

2019-06-13

Pros

Easy to use, insert information and have an overview of your sales.

Cons

Individual concerts reports are lacking some features- different prices and amounts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Birgit, thank you for taking the time and writing the review!

Read more
Rauno Mäger

Quality service

2019-05-31

Pros

Reports after to event to make marketing and send presentations.

Cons

If I needed landing page to my events I needed to ask this directly from customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Thank you Rauno for your feedback!

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Matthias Aberer

Easy in - easy out

2019-05-28

It was great and easy to work with Fienta.

Pros

- super intuitive - good to implement and customize - As an organizer I want a solution that saves time and works reliable.

Cons

- the software is great - I would really appreciate the option of different payment methods.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Matthias, thank you for the review!

Read more
Priit Kallas

Really easy ticketing tool

2019-01-04

Now, with Fienta, it's less than a third of that.

Pros

They even work with your clients when the client needs help. Payment options are all there.

Cons

I don't like that the software is so easy to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Dear Priit, thank you for the review! We'll do our best to keep the bar hight and come up with some exciting new features soon.

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Anonymous
(International Affairs company, 201-500 employees)

Great overall experience

2018-10-09

Overall we were happy with the system, our buyers did not have any questions, tickets were received and we got our payment on time.

Pros

This was my first time using any ticketing software but everything was really clear and easy to use.

Cons

Their customer support explained it was necessary to avoid scam and protect my account.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Thank you for the review!

Read more
Silver L.

Review for Fienta

2019-01-04

Online ticket sales before and during an event (it is a good alternative to card terminals)

Pros

UI, easy to use, analytics, features, customer support, special solutions

Cons

The pricing could be always better, otherwise all is good

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Silver, thank you for the feedback!

Read more
Paul Clery

Excellent. So easy to use

2019-07-02

Excellent customer service.

Pros

Excellent customer service. Fast payments. Very happy

Cons

All was perfect. Very happy with this service for my event

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Thank you for the review!

Read more
Jekabs Dambergs

Improwise Feedback

2019-05-28

Overall it's good to use Fienta for selling tickets to our workshops, as it helps keep all the information digitally and makes it easier to track attendance.

Pros

I like the simplicity for administators and users.

Cons

The technical faults that occur frequently, as I keep receiving customer feedback that they weren't able to make a purchase, or the site was down, or other issues arise from time to time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Dear Jekabs, thank you for leaving us feedback!

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Johann Kuldmäe

The review

2019-01-22

We wanted a simple ticket selling platform with few special requests and got more than needed. Amazing.

Pros

At the same time, Fienta can offer all the necessary features and top level customer support.

Cons

As it has all the necessary features, there's still much to improve on design and new features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Dear Johann, thank you for the review!

Read more
Anonymous
(Internet company, 51-200 employees)

Brilliant choice!

2019-01-04

Having an option to offer automatic invoice to my attendees was also a nice surprise bonus.

Pros

I used Fienta for Tech Conference event and the most impressive were full DIY approach, flexibility and remarkable easiness.

Cons

I actually can't remember anything specific atm.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Thank you for taking time to write this!

Read more
Eva Muhlhause

An excellent service, exactly what we needed.

2019-05-28

It was easy, the service was excellent, and the price was very reasonable.

Pros

Monitoring the sales as they went was very useful so we could adjust the amount available for each type of ticket to ensure we didn't overbook. The customer service was very responsive and friendly.

Cons

It would be lovely if a basic report with all the information that's gathered from the bookings could be downloaded into Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Dear Eva, thank you for taking the time to leave us a review! We do actually have the Excel export option relate to all reports. Just find the button with download icon/down arrow or ask us on the support chat :)

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Anni-Brit Remmelg

Fienta event planning software

2019-07-30

Great and fast customer support!

Pros

I like that I can easily embed it into my own website and that there are so many payment options (including the ones relevant in my country, not just PayPal/credit card).

Cons

The only thing I can think of is that sometimes I forget to save something after editing an event and then have to start all over again - I am used to having autosave :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Anni-Brit, thank you for the review!

We are in process of making the Save button to stick on screen so you won't forget saving your changes. Please let us know if you have any other suggestions to make Fienta better for everyone.

Read more
Paul Piik

Kinoteater

2019-01-04

Everything's fast, correct and developing in the right direction. It's been a great financially and marketing-wise.

Pros

- easy to use - information can be changed quickly - i have full overview of who are my customers - i can easily track sales

Cons

- i can't create several shows of the same event - i can't sell tickets with a seating plan - i can't cancel sold tickets or change them between events - discount codes don't copy along when i copy events - would be nice if the check box to use e-mails when people buy tickets is always present

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Paul, thank you for the review! Your feedback is really valuable. Some of this, like cancelling tickets and making refunds, we already implemented. Others are added to our product log and we will let you know once any feature you mentioned is ready for use.

Read more
Samuel Garcia

Very practical

2019-01-04

Pros

I find that is really practical and I easy to use the platform

Cons

I would add more possibilities of payment for the clients, like paypal

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Samuel, thank you for the review!
New payment methods is definetly something we plan to add this year.

Read more
ROBERTO C B Bottrel

Nice and Easy

2019-01-22

Enjoying the app!

Pros

I built my registration form in no time and then the event info and... nothing else.

Cons

A bit limited in customization, but it doesn’t bother at all

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Roberto, thank you for the review!

Read more
Hainer Õunapuu

Life is easy!

2019-05-28

It took away concern about ticketing!

Pros

With Fienta it was easy. I am not very professional IT-person, but this was simply to use, create diferent ticket types etc.

Cons

Maybe it would be good to have e-mail reminder if some ticket type comes close to limit?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hello Hainer, thanks for taking the time to leave us a review! We'll add the the suggestion of sending reminders about sold out ticket types to our list of to-dos :)

Read more
Karl Viiol

Fienta FTW

2019-07-02

Easy to use and excellent value for money.

Pros

What I would bring out as the best experience is customer service.

Cons

If I don't understand something then customer service will help me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Thank you for the review!

Read more
Anonymous
(Entertainment company, 1-10 employees)

Modern platform for ticket sales

2019-01-04

Pros

Online admin interface is very easy to understand, while including almost everything our organization needed.

Cons

No support for seating charts and multiple-use tickets (e.g season passes). Ticket checkin app is bare-bones

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Fienta


Hi, thank you for the feedback and review! Seating charts and multiple-use tickets are something we definitely plan to implement. Regarding the scanner/check-in app, we just released a new version. Please let us know if it misses a feature you are looking for.

Read more