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Providing Loyalty and Marketing for 15,000 Local Businesses
FiveStars Pricing, Features, Reviews and Alternatives
FiveStars product overview
What is FiveStars?
Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors.
Key benefits of using FiveStars
Typical customers
Platforms supported
Support options
Training options
FiveStars features
Functionality
4.5
/5
1.2K
Total features
37
5 categories
Most valued features by users
Functionality contenders
FiveStars users reviews
Overall Rating
4.6
/5
1.2K
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.73/10
904
255
75
20
18
Colin A.
Adam R.
Overall rating contenders
Stefania M.
Second Grade Teacher
E-Learning, 201-500 employees
Review source
Transcript
Stefania M.: Hi. My name is Stefania, I am a yoga studio owner and a yoga teacher, and my rating for...
Michael O.
President
Food & Beverages, 1-10 employees
Review source
Transcript
Michael: Hi, this is Michael I'm president of a tour company, I give FiveStars four stars. For more reviews...
Humberto A.
Education Management, 10,001+ employees
Used weekly for 2+ years
Review source
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The software is easy to use for customers. You just use your phone number and create an account. So many companies use them for added bonuses when you buy something using their membership. I've gotten discounts, free meals, and even gotten recommendations for new places because of Fivestar.
Honestly, I haven't had any issues with Fivestar at all as a customer. The only time I've gotten frustrated with it has been because the store or restaurant that uses Fivestar has had internet issues and I don't get my points.
Nipuna R.
Airlines/Aviation, 11-50 employees
Used daily for less than 6 months
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Fivestar is an user friendly program which helps to keep update with customers. Help to build loyal customers by sending them messages to inform about new promotion and keep updated them with the deals.
This is simple and user-friendly as well as it is customizable. Super customer service. It helps to get critical customer data.
Its SOMETIMES hard to reach customer support quickly.
Mark M.
Retail, 11-50 employees
Used daily for 2+ years
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Been with Five Stars for a few years now. Just recently found out that if the customers don't "reply with Y,' they are not even getting our texts or emails. This was not always the case. I realize there is a law on the books now that requires this, but someone at Fivestars, should have reached out to us to alert us. I feel like the last year of sign ups, was a complete waste of time. My scanner...
I used to like the data and it was easy to use.
The equipment and console.
Opal S.
Consumer Goods, 1-10 employees
Used daily for 1-2 years
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I am solving point of sales matters with this product. it is fast reliable and easy to use
I loved how it was very very easy to interact with
All the features were great i loved using it
lindsey w.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
Review source
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I like all the marketing it does for us to really get our name out there, and the products in store make it easy for customers to use
Sometimes it runs a bit slow, or I cannot find a customers account, but it is easily resolved
FiveStars FAQs
FiveStars has the following typical customers:
Mid Size Business, Small Business
Q. What languages does FiveStars support?
Q. Does FiveStars support mobile devices?
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