FiveStars Pricing, Features, Reviews & Comparison of Alternatives

Pros
Ease of use. My staff required nearly zero training on this product, and the down time for the hardware is less than 1% of our operational time.

Cons
It is a little pricey. That is why I rated it 4 stars for value at cost. But, it is very worth the expense. The question about how often do we use the software does not allow for our actual frequency of use which is closer to "every 5 minutes" than Daily, which was the most frequent response allowed.

Rating breakdown

Likelihood to recommend: 9/10

Pros
This is simple and user-friendly as well as it is customizable. Super customer service. It helps to get critical customer data.

Cons
Its SOMETIMES hard to reach customer support quickly.

Rating breakdown

Likelihood to recommend: 8/10

Pros
Points actually accumulated fairly quick and the program is so user-friendly anybody from a child to a senior citizen can use it with ease

Cons
In my opinion the only downfall is I can't go back and review what I purchased for what I'm getting points for only the amount spent

Rating breakdown

Likelihood to recommend: 10/10

Pros
It is super easy to use, anyone can figure out how to use it from the front or back end

Cons
The representative who signed us up told us it was a year contract. At the end of that year we could cancel, he promised there would be no new charges after the prepaid year. He no longer works for them. Shortly before payroll was due Fivestars pulled $2400 from our account. We had no warning. I called them, they set up a phone appointment. They never showed for two of those phone appointments. I finally spoke with Silvana who told me they would refund the $2400 if and only if I signed a new contract promising to pay them monthly for the next year We did not want to continue the service, but if i didn't sign that, they would not give me the $2400 back. Even after I signed it, it took them over a week to give the money back. It has been 10 months and we received an email stating that we needed to let the know if we don't want to renew next year. We never received that email the first year, but all the same I clicked on the link to let them know there was no way we were renewing. Guess what? They set up a phone interview, you can't cancel on their website. I got the call from them today and I was able to terminate the contract for two months from now, when the 12 month contract i signed under duress expires. But then, she told me we have to mail back the two tablets. I was quite sure we paid for those becuase that's what their rep who signed us up told me. So now we were told we paid for those up front, but we have to send them back, we even have to pay for t

Rating breakdown

Likelihood to recommend: 0/10

Pros
I love these rewards programs and it's really fast and easy to accumulate points quite fast to get a free or discounted item.

Cons
It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).

Rating breakdown

Likelihood to recommend: 8/10