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FiveStars

Providing Loyalty and Marketing for 15,000 Local Businesses

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FiveStars Pricing, Features, Reviews and Alternatives

FiveStars product overview

Price starts from

20

Per month

Flat Rate

What is FiveStars?

Need a better way to reach your customers? Fivestars is a custom loyalty automation platform that brings customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors.

Key benefits of using FiveStars

  • Customer Segmentation: Add customers into "loyalty buckets" and send event-triggered messages such as in-store visits, customer birthdays, and specific purchases.

  • New Customer Campaigns: When a new customer signs up to your FiveStar loyalty program the app send them special offers to return within a specific time frame.

  • Business Growth Campaigns: FiveStar periodically sends special offers to returning customers to keep them coming back.

  • At-Risk Campaigns: FiveStar helps to engage at-risk customers befor eit is too late by running targeted campaigns.

  • Lapsed Customer Campaigns: FiveStar encourages customers who haven't visited your store in a long time to come back with special offers.

  • Customer Birthday Campaigns: FiveStar sends special birthday gift rewards 7 days before their birthday,
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Chat
    Knowledge Base
    Phone Support

    Training options

    Documentation
    Live Online
    Webinars

    FiveStars pricing information

    Value for money

    4.4

    /5

    1.2K

    Starting from

    20

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    FiveStars features

    Functionality

    4.5

    /5

    1.2K

    Total features

    29

    5 categories

    Most valued features by users

    Reporting/Analytics
    Activity Dashboard
    CRM
    Activity Tracking
    Multiple Payment Options
    Debit/Credit Card Processing
    Survey/Poll Management
    Data Security

    Functionality contenders

    FiveStars users reviews

    Overall Rating

    4.6

    /5

    1.2K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.73/10
    Rating distribution

    5

    4

    3

    2

    1

    872

    244

    74

    19

    18

    Pros
    It's easy to use and our customers like the system. They enjoy knowing they are getting a reward for being loyal to us.

    LR

    LYNN R.

    I enjoy how easy it is to have multiple businesses stored in the app for loyalty reward tracking.

    SM

    Stacey M.

    My overall experience is pleasant, I think Five stars is great because it helps the business owners to gain more attraction/ traffic and the customers point of view is receiving discounts/ bonuses.

    MP

    Melissa P.

    Cons
    They didn’t wanted to to anything about their mistake!, they told me that’s what it was showing on their computer and that’s what it was, I had to call my bank to dispute the transaction.

    CM

    Carlos M.

    And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.
    AvatarImg

    Colin A.

    It's hard to remember which places use five stars and in the app it's annoying to have to press the bubble again to get out of the business rather than just pressing out (it won't let you).
    AvatarImg

    Adam R.

    Overall rating contenders

    Overall Rating

    Not Suitable for My Yoga Business

    Reviewed 2 years ago

    Transcript

    Stefania M.: Hi. My name is Stefania, I am a yoga studio owner and a yoga teacher, and my rating for...

    MO
    AvatarImg

    Melissa O.

    Owner

    Retail, 1-10 employees

    Review source

    Overall Rating

    Fivestars

    Reviewed 6 months ago

    Transcript

    Melissa O.: I'm Melissa. I am an owner. I give Fivestars a four out of five review. For more reviews...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Not just for your normal businesses.

    Reviewed 2 years ago

    As I mentioned before, Fivestars has enabled me to engage with my clients and their parents without having to make them spend a lot of money for other tutors and learning academies. They are able to enjoy the coupons and rewards while having the feeling that they can trust my abilities in teaching and tutoring. Fivestars has been easy to use and very important to my business.

    Pros

    I like being able to implement rewards for students that I work with to encourage them to keep on attending tutoring sessions while saving a significant amount of money compared to other starting prices for other private tutors. It is also an incentive for parents or students to push their kids to keep on developing their skills while supporting my own tutoring business.

    Cons

    There is nothing wrong with this software. I have enjoyed every feature and I am excited for new updates and ways to engage with my clients.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great for bringing back customers

    Reviewed 17 days ago

    My experience has been extremely pleasant. I definitely recommend this company. They are on top of their software game.

    Pros

    This software is the best. I like that it's easy to use for the company and the customers. This reward program brings customers back.

    Cons

    I really like everything about this software. No problems in 2 years

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6/10

    Share this review:

    Helps increase traffic to your business

    Reviewed 2 months ago

    As I mentioned above, I co-own an auto detailing business and a customer recommended Five Stars to us. In the few months we've been using Five Stars, we've noticed a slight increase in business. I actually use it myself too and it's a fun way to find deals in your own community and when you're traveling..

    Pros

    I like how Five Stars is pretty straight forward and easy to use. I co-own an auto detailing company and a customer actually recommended Five Stars to us. Since then we have definitely noticed a slight increase in business based on that alone.

    Cons

    It would be great if more businesses participated in this, and also it does take quite a while to earn enough points for any significant discounts or coupons.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Great!

    Reviewed 3 months ago
    Pros

    I like that i'm able to see all the rewards in one spot and am also able to see where you can use your rewards. I will recommend this app to all my friends needing to use this software for similar occasions.

    Cons

    I wish they provided consumers and restaurants with more opportunities to advertise their specials.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Get Rewards Easy!

    Reviewed 12 days ago
    Pros

    I love how this application helps me to gain points at my local favorite places so easily! Keeps me going back to the same businesses more frequently!

    Cons

    I honestly don't have anything negative to say. The software/application works really well!

    FiveStars FAQs and common questions

    Q. What type of pricing plans does FiveStars offer?

    FiveStars has the following pricing plans:
    Starting from: $20.00/month
    Pricing model: Subscription


    Q. Who are the typical users of FiveStars?

    FiveStars has the following typical customers:
    Mid Size Business, Small Business


    Q. What languages does FiveStars support?

    FiveStars supports the following languages:
    English, Spanish


    Q. Does FiveStars support mobile devices?

    FiveStars supports the following devices:
    Android, iPad, iPhone


    Q. Does FiveStars offer an API?

    No, FiveStars does not have an API available.


    Q. What level of support does FiveStars offer?

    FiveStars offers the following support options:
    Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support

    Related categories