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FlexBooker vs Pomelo Health Comparison

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Overview

The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes powerful...

Category Leaders

Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

39

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

29

2

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

5

4

3

2

1

16

17

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Thank you so much for all your help. It’s nice to know that this company truly cares about their customers.
Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process.
Overall, I've had a great experience with outstanding customer service from Flexbooker.

Pros

It have been a great partnership and the Pomelo team has been very supportive and responsive.
My experience has been good. My contact has been extremely helpful dealing with all my questions.
This software integrates seamlessly into our EMR system and has great options for sending appointment reminders to our patients.

Cons

The inability for a customer to schedule multiple appointments without starting the process again.
The only problem I seem to continuously have is seeing multiple client entries in our client database.
There are minor areas where the software seems 'clunky' or a little lacking in the UI, but these are minor inconveniences ... nothing that makes me dislike the overall platform.

Cons

When someone cancels appointment, it deletes from EMR software. Would prefer it kept appt in my system but said cancelled; this way less change someone is lost to follow up.
Terrible support, they responded by deleting my account and data. I responded and they have not replied.
Set up was confusing and not able to make changes based on what we require.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features145
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Automatic Backup
  • Automatic Formatting
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Capacity Management
  • Care Plan Management
  • Care Summaries
  • Chat/Messaging
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Database Support
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Drip Campaigns
  • E-Prescribing
  • Electronic Payments
  • Email Address Extraction
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Restaurants
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Instructor Management
  • Intake Management
  • Interaction Tracking
  • Interview Scheduling
  • Job Scheduling
  • Lab Results
  • Live Chat
  • Loyalty Program
  • Maintenance Scheduling
  • Member Management
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Renewals
  • Prioritization
  • Productivity Analysis
  • Push Notifications
  • Queue Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • URL Customization
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Voice Mail
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support
  • Total features105
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Automatic Backup
  • Automatic Formatting
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Capacity Management
  • Care Plan Management
  • Care Summaries
  • Chat/Messaging
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Database Support
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Drip Campaigns
  • E-Prescribing
  • Electronic Payments
  • Email Address Extraction
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Logs
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Tracking
  • Facility Scheduling
  • Faculty/Staff Management
  • File Sharing
  • For Medical Purposes
  • For Restaurants
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Health Record Access
  • Instructor Management
  • Intake Management
  • Interaction Tracking
  • Interview Scheduling
  • Job Scheduling
  • Lab Results
  • Live Chat
  • Loyalty Program
  • Maintenance Scheduling
  • Member Management
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Format Support
  • Multiple Projects
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Point of Sale (POS)
  • Practice Management
  • Prescription Renewals
  • Prioritization
  • Productivity Analysis
  • Push Notifications
  • Queue Management
  • Ratings / Reviews
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Receipt Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Schedule Distribution
  • Scheduled / Automated Reports
  • Scheduling
  • Secure Data Storage
  • Secure Messaging
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Status Tracking
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Third Party Integrations
  • Transaction History
  • URL Customization
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Voice Mail
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Website Integration
  • Widgets
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

FlexBooker vs. Pomelo Health

See how FlexBooker and Pomelo Health stack up against each other by comparing features, pricing, ratings, integrations, security & more.