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FlexBooker vs Salon Booking Comparison

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Overview

Category Leaders

The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes powerful...

Salon Booking is a complete and easy to manage appointment booking system for WordPress-based salon, spa, beauty center, and barber websites

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

59

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

38

5

4

3

2

1

34

3

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.2

63

5

4

3

2

1

36

16

4

2

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Not only does the software function great, but the team at FlexBooker has been available for comprehensive help at every step of the implementation process.
Overall, I've had a great experience with outstanding customer service from Flexbooker.
I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.

Pros

I am based out of the US and found this product to be very easy to use and simple to deploy for one of my clients. The price is great for what you get and having a dedicated iOS app is fantastic.
The integration with WordPress has been seamless and also the installation was easy to carry out. Customer support has also been superb.
Also, the customer service is always very helpful and accurate. Really a huge thank you to Customer support representative for being so helpful and kind.

Cons

The inability for a customer to schedule multiple appointments without starting the process again.
The only problem I seem to continuously have is seeing multiple client entries in our client database.
After spending hours working with a rival, I was up and running in no time.

Cons

I'm very disappointed, very frustrated, the team behind the system has created a bad product.
Awful layout, terrible at creating your own appointments and literally the worst app for organising.
Can't offer 2 payment methods to choose, for example pay deposit or pay in full.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features120
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Database Support
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Restaurants
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Instructor Management
  • Loyalty Program
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Onsite Registration
  • Patient Records Management
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Prioritization
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Schedule Distribution
  • Scheduling
  • Secure Data Storage
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Transaction History
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Total features35
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendee Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Database Support
  • Drag & Drop
  • Electronic Payments
  • Email Alerts
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Registration
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • For Barbershops
  • For Restaurants
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Registration
  • Group Scheduling
  • HIPAA Compliant
  • Instructor Management
  • Loyalty Program
  • Membership Management
  • Messaging
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Onsite Registration
  • Patient Records Management
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Point of Sale (POS)
  • Prioritization
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Management
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • Schedule Distribution
  • Scheduling
  • Secure Data Storage
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Summary Reports
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Third Party Integrations
  • Transaction History
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration

Integrations

  • Total integrations11
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Easy to use, looks good on the website, great customer service

Reviewed a year ago

Very good.

Pros

Flexbooker customer service is excellent, & I find the setup to be very good. Its easy to work with, and looks clean & simple on my website.

Cons

The text messaging option (for confirmation and reminders) should be automatic, people booking in often forget to tick it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Best on the market

Reviewed 2 years ago

We have been able to deploy into training and coaching environments and have created solutions that entirely remove the administration for staff training, whilst putting the power in the hands of students and clients to book sessions when they need it. The clients I have deployed this solution to have been overjoyed at the ease of implementation and the ongoing opportunities we are uncovering to make even more changes to ways of working that will free up more and more admin time. The customer service has been outstanding with rapid responses from support teams.

Pros

The simplicity of the interface and the range of features that are available. Nearly every feature is configurable to create unique and customised solutions. The multiple options around booking forms, booking flow and calendar scheduling are by far the most comprehensive that I have found.

Cons

It would be great to expose more CSS into configurable options. Such as removing some fields on the booking form by selecting which fields are required, rather than needing to learn and apply CSS.

Vendor response

Thanks so much for the referrals David! We have an affiliate/referral program that sounds like it would be perfect for you. We'll send you more info on it shortly. Regarding the customization of the booking form, that's actually on our roadmap to implement soon! We appreciate your feedback!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

FlexBooker logo

FlexBooker

More features and Functions

Reviewed 2 years ago

Overall, I've had a great experience with outstanding customer service from Flexbooker. I would like to point out that [SENSITIVE CONTENT HIDDEN], am employee for your company has went above and beyond with assisting me with this new process we've implemented at our YMCA. You are helped me more than you know and I truly appreciate your prompt response and problem solving skills with any situation I've come to you with! Thank you, Emily

Pros

I liked the fact that there is tech support for all hours of the day when running into a conflict. They give you detailed step by step guides to follow and also give feedback with problem solving.

Cons

I wish there was an option to prohibit the use of customers double booking time slots. I also feel like sometimes it is very confusing to read for each hour what's going on. A more organized, less busy and more detailed design would help administrators be able to find booking reservations easily.

Vendor response

Appreciate your thoughtful review Emily! We love to hear that you've had such a positive experience with our support team! We are actually in the process of redesigning the calendar and home screen, so will take this feedback to our design team. Hopefully the new look will work even more seamlessly for you!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Exceeded Expectations

Reviewed 2 years ago

Using Flexbooker for scheduling our employer flu vaccination appointments exceeded my high expectations. The staff was very accommodating and expedient in handling all my questions and requests, which led to universal positive feedback from the employers in our program. Without hesitation, I highly recommend Flexbooker for any business and individual in need of scheduling assistance. I look forward to using their services in the years to come!

Pros

Ability to customize to my needs; ease of use; scheduling for my staff at particular locations; integration of documents into booking page

Cons

requirement to download certain reports rather than it showing up automatically on the website

Vendor response

Thanks for the wonderful review Matthew. We're so happy FlexBooker seemed to be the perfect fit for your business!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

The Only Booking Software You’ll Ever Need!

Reviewed 2 years ago

I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.

Pros

Flexbooker’s customer service is awesome! They were so knowledgeable and helpful in every way. They helped solve problems I didn’t even know I had. Thank you so much for all your help! It’s nice to know that this company truly cares about their customers.

Cons

There is nothing I don’t like it’s so perfect!!

Vendor response

Hi Summer! Thanks so much for the glowing review :D We're very happy to hear how much you're enjoying your experience with FlexBooker! You know we're always here for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

FlexBooker logo

FlexBooker

Andrew Ford

Reviewed 7 years ago

Andrew has gone beyond what anyone could ask for to do changes that was needed for my company. Give this booking company a try

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Such a kind review Dee! Andrew is indeed wonderful with accommodating our customers' needs. Hope you have great experiences throughout your whole time at FlexBooker!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Fantastic Integration

Reviewed a year ago

I'll better answer this in a month or two, but I am fully confident in, once we have adjusted our protocol and procedures to utilize the software to it's intended potential, our booking and customer communication ability will soar!!! so far, nearly perfect software!!! Only Jesus is perfect, so, I can't grant them that status, but they are running a close second!!!

Pros

My first criteria in switching from our existing booking app/program was the ability to install Facebook, SnapChat Pixels, Google tracking, etc... Our ad spend is considerable and having the abilty to track who is actually booking appointments for our elective ultrasound studio is priceless. The customer service and support is top of the line, and, once again, priceless, because, even though the software...

Cons

Honestly, i don't have any issues what so ever, we will look forward to the launch of their app, it is anticipated and I'm fully confident it will be on par with the performance exibited in the software from the browser.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Pleased with this choice for my Pilates studio

Reviewed a year ago
Pros

After researching booking software options, I’m glad I chose FlexBooker. They are Johnny-on-the-spot responsive, i.e., fast!, whenever I’ve had questions on how to set up anything. They have accommodated reasonable requests for customization whenever possible. It was easy to integrate with my website and payment platforms. Going forward I hope to work with them on tweaks in function and display. Excellent value. Highly recommended.

Cons

It has taken me awhile to learn the ins and outs, which would be the case with any new program.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Great Value and Customer Care is Excellent

Reviewed a year ago

Flexbooker has opened up so much time for me to focus on clients and my business, as people book directly from the site and I have to confirm the booking before it is okayed. Being in session I do not always have access to the phone so being able to have people do things independently is of the upmost importance to he business.

Pros

It is pretty simple once you figure out all the things you can do. If you have any questions the customer service team is polite, Always answers in a timely fashion, and is extremely knowledgeable. [SENSITIVE CONTENT HIDDEN] has helped many times and she is absolutely fantastic!

Cons

The way the features implement into the website can be a little confusing, perhaps making it more compatible with all designs (not sure how that works as I am not a web designer) but again once you get used to it it becomes simpler and if you have a question on how to do it the team is highly trained.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Very impressive set of features with excellent customer support

Reviewed 2 years ago

Our non-profit American Space Museum decided to re-open after temporary closure for COVID-19. We wanted to start out slowly by requiring reservations and also limiting the number of tours and guests per tour. After evaluating a number of competing services, we settled on FlexBooker. We are very pleased with how it meets our needs! One feature that we really needed was the ability for one person to...

Pros

- The ability for one person to book multiple guests ALL AT ONCE and for that guest count to apply toward any maximum guests per tour limit we had set. No need to "loop". - Typical customer is NOT required to create an account. (Who wants to create an account for a single visit!) - Confirmation emails contain a link to change or cancel the booking WITHOUT having to sign into an account. - Confirmation...

Cons

Did not have the ability to book multiple people with a different price for some of the people i.e. Adult, Senior, Child. However, support tells me they are looking at possibly adding that option.

Vendor response

Bruce, what a wonderful review :D We are so pleased you've had such a great experience with FlexBooker! So glad we could help The American Space Museum and Walk of Fame reopen with ease. Thanks for being a great client!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

FlexBooker logo

FlexBooker

Awesome Software Program

Reviewed a year ago

5 stars. Very accommodating staff, who really listen to our issues to make the software work for our business. I highly recommend.

Pros

I like the multiple location features on this booking software. I can easily book internally for either of our locations and choose which employee has clients at any time. I work from home, but I can just as easily use Flexbooker on the road. The staff at Flexbooker really bend over backwards. We have asked them to help us fix, and tweek so many things for our clients. They always come through, unless the request is not possible for them. I will continue to look forward to whatever updates are coming.

Cons

I wish there was a way to let clients put a credit card on file, but I see that Paypal doesn't allow for that. Not Flexbooker's fault. The only problem I seem to continuously have is seeing multiple client entries in our client database. I go through and merge all the doubles, but it seems like every time I put a new appointment in, I get a duplicate of that old client. Not a big deal really.

Vendor response

We're so glad you've been so pleased with your experience Sarah! Regarding the credit cards on file, some other payment processors we integrate with do allow that, so feel free to reach out if you're interested in learning about those. We will definitely be taking a look into your settings regarding your customer tab too, as I have an idea why that could be happening ;) Thanks for being a great FlexBooker customer!