FlexBooker Features

FlexBooker

Online appointment scheduling and booking management

4.85/5 (26 reviews)

FlexBooker Feature Summary

  • Automated appointment scheduling and online booking
  • Client management tools include live client reporting
  • Color-coded calendar for scheduling sessions of all kinds
  • Edit booking form fields, add custom fields etc
  • HTML editor for creating branded confirmations & reminders
  • Integrated booking into existing sites via widget
  • Process online credit card payments for bookings & fees
  • Send automated SMS and email reminders
  • Set charges and take payments online
  • Support business operations across multiple locations
  • Sync appointment calendar with Google
  • Sync appointment calendar with iCal

Competitor Feature Comparison

API
Activity Dashboard
Appointment Management
Automated Billing
Automated Scheduling
Automatic Backup
Automatic Formatting
Automatic Notifications
Availability Indicator
Availability Management
Booking Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Contact Database
Contact History
Contact Management
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Extraction
Data Import
Data Import/Export
Data Migration
Database Integration
Drip Marketing
Electronic Payments
Email Address Extraction
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Email Templates
Event Calendar
Event Logs
Event Management
Event Scheduling
Event Tracking
Facility Scheduling
Follow-up Scheduling
Forms Management
Instructor Scheduling
Interview Scheduling
Job Scheduling
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Multi-Channel Communication
Multi-Language
Multi-Location
Multiple Format Support
Multiple Projects
Multiple User Accounts
Online Booking Integration
POS Integration
Performance Metrics
Performance Reports
Productivity Reporting
Ratings & Reviews
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receipt Management
Recurring Billing
Registration Management
Reminders
Reporting & Statistics
SMS Integration
Scheduled Reporting
Scheduling
Secure Data Storage
Social Media Integration
Summary Reports
Surveys & Feedback
Task Scheduling
Third Party Integration
Transaction History
URL Customization
Web Forms
Website Integration
Widgets
iCalendar Support
Visit WebsiteCompare App
API
Activity Dashboard
Appointment Management
Automated Billing
Automated Scheduling
Automatic Backup
Automatic Formatting
Automatic Notifications
Availability Indicator
Availability Management
Booking Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Contact Database
Contact History
Contact Management
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Extraction
Data Import
Data Import/Export
Data Migration
Database Integration
Drip Marketing
Electronic Payments
Email Address Extraction
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Email Templates
Event Calendar
Event Logs
Event Management
Event Scheduling
Event Tracking
Facility Scheduling
Follow-up Scheduling
Forms Management
Instructor Scheduling
Interview Scheduling
Job Scheduling
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Multi-Channel Communication
Multi-Language
Multi-Location
Multiple Format Support
Multiple Projects
Multiple User Accounts
Online Booking Integration
POS Integration
Performance Metrics
Performance Reports
Productivity Reporting
Ratings & Reviews
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receipt Management
Recurring Billing
Registration Management
Reminders
Reporting & Statistics
SMS Integration
Scheduled Reporting
Scheduling
Secure Data Storage
Social Media Integration
Summary Reports
Surveys & Feedback
Task Scheduling
Third Party Integration
Transaction History
URL Customization
Web Forms
Website Integration
Widgets
iCalendar Support
Visit WebsiteCompare App
API
Activity Dashboard
Appointment Management
Automated Billing
Automated Scheduling
Automatic Backup
Automatic Formatting
Automatic Notifications
Availability Indicator
Availability Management
Booking Management
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Contact Database
Contact History
Contact Management
Credit Card Integration
Credit Card Processing
Custom Fields
Custom Forms
Customer Accounts
Customer Database
Customer History
Customizable Branding
Customizable Questions
Customizable Reporting
Customizable Templates
Data Extraction
Data Import
Data Import/Export
Data Migration
Database Integration
Drip Marketing
Electronic Payments
Email Address Extraction
Email Alerts
Email Integration
Email Invitations & Reminders
Email Notifications
Email Templates
Event Calendar
Event Logs
Event Management
Event Scheduling
Event Tracking
Facility Scheduling
Follow-up Scheduling
Forms Management
Instructor Scheduling
Interview Scheduling
Job Scheduling
Maintenance Scheduling
Mobile Alerts
Mobile Integration
Multi-Channel Communication
Multi-Language
Multi-Location
Multiple Format Support
Multiple Projects
Multiple User Accounts
Online Booking Integration
POS Integration
Performance Metrics
Performance Reports
Productivity Reporting
Ratings & Reviews
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Receipt Management
Recurring Billing
Registration Management
Reminders
Reporting & Statistics
SMS Integration
Scheduled Reporting
Scheduling
Secure Data Storage
Social Media Integration
Summary Reports
Surveys & Feedback
Task Scheduling
Third Party Integration
Transaction History
URL Customization
Web Forms
Website Integration
Widgets
iCalendar Support
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

FlexBooker Feature Reviews

18 reviewers had the following to say about FlexBooker's features:

Matthew Harman

Exceeded Expectations

2020-11-23

The staff was very accommodating and expedient in handling all my questions and requests, which led to universal positive feedback from the employers in our program.

Pros

Ability to customize to my needs; ease of use; scheduling for my staff at particular locations; integration of documents into booking page

Cons

requirement to download certain reports rather than it showing up automatically on the website

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks for the wonderful review Matthew. We're so happy FlexBooker seemed to be the perfect fit for your business!

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Bruce Jacobs

Very impressive set of features with excellent customer support

2020-09-29

The integration with Google Calendar was so incredibly easy to set up.

Pros

Custom fields are easily added. - FlexBooker Management phone apps for Android and iPhone are available. - Excellent and easily accessible support via integrated chat and email!

Cons

Did not have the ability to book multiple people with a different price for some of the people i.e. Adult, Senior, Child. However, support tells me they are looking at possibly adding that option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Bruce, what a wonderful review :D We are so pleased you've had such a great experience with FlexBooker! So glad we could help The American Space Museum and Walk of Fame reopen with ease. Thanks for being a great client!

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david vincent

Best on the market

2020-10-29

The clients I have deployed this solution to have been overjoyed at the ease of implementation and the ongoing opportunities we are uncovering to make even more changes to ways of working that will free up more and more admin time. The customer service has been outstanding with rapid responses from support teams.

Pros

The multiple options around booking forms, booking flow and calendar scheduling are by far the most comprehensive that I have found.

Cons

Such as removing some fields on the booking form by selecting which fields are required, rather than needing to learn and apply CSS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks so much for the referrals David! We have an affiliate/referral program that sounds like it would be perfect for you. We'll send you more info on it shortly. Regarding the customization of the booking form, that's actually on our roadmap to implement soon! We appreciate your feedback!

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Shauna Bott

Flexible and great customer service

2021-03-02

When researching for a product, FlexBooker had 90% of the feature sets that we needed.

Pros

I have thrown numerous customizations at them over the course of 3 months.

Cons

Because our business model is so unique, there were several custom functions that were not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks for the wonderful review Shauna! We're always excited to hear your new ideas and it's been great seeing your use of our platform grow over time. Looking forward to many years to come with y'all!

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Emily Laincz

Huge time saver

2017-01-14

It sends automated text message reminders to reduce no-call, no-shows, which has been a hugely beneficial feature.

Pros

Fully automated text message reminders to clients

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks Emily! Love that we were able to improve your efficiency and cut down on unnecessary back and forth with your customers!

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Emily Schleich

More features and Functions

2020-09-17

Overall, I've had a great experience with outstanding customer service from Flexbooker.

Pros

They give you detailed step by step guides to follow and also give feedback with problem solving.

Cons

A more organized, less busy and more detailed design would help administrators be able to find booking reservations easily.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Appreciate your thoughtful review Emily! We love to hear that you've had such a positive experience with our support team! We are actually in the process of redesigning the calendar and home screen, so will take this feedback to our design team. Hopefully the new look will work even more seamlessly for you!

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Jeff Riedl

Live Support that made for a smooth transition

2020-11-16

I look forward to working with this team for a long time to come!

Pros

This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!

Cons

(For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D

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Leilani Lennarz

Fantastic schedule software and great customer service

2014-07-01

I was able to easily customize it for my business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks Leilani! We're so happy to hear of your positive experience with FlexBooker. We're always here if you need anything!

Read more
Garrett Kohler

Best Multi-User Staff Scheduling Application - Hands Down

2020-09-23

Pros

The customer service can only be described as elite.

Cons

I think the user interface could use a face life, but I don't think it's really an issue.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Hi Garrett! Appreciate you taking the time to write us a wonderful review! So happy you've been pleased with FlexBooker all around! And stay tuned because we have some design rollouts in the works ;)

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Lauren Riedmueller

great for the money

2018-03-07

Pros

Its very user friendly and easy to use which makes the hassle of appointments way easier for real life.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks for the nice review Lauren! Glad you found FlexBooker easy and efficient.

Read more
James Baylis

I highly recommend FlexBooker!

2020-01-13

I have 2 different locations as a massage therapist and I also do mobile massage.

Pros

I finally made contact with [SENSITIVE CONTENT HIDDEN] at FlexBooker, who really made all my dreams come true.

Cons

So far, nothing negative to say about this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Hey James! So great to hear you found the right program with FlexBooker. Multiple locations and schedules can be tricky, so it's wonderful we were able to help. Know you can always reach out with any questions!

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Alex Ault

Very Easy!

2017-02-01

FlexBooker is an easy online product software that makes it simple to schedule any type of clients, accept payments etc. I really enjoy this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


So glad you find FlexBooker useful and easy Alex!

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Kirsten O'Sullivan

Excellent addition to my small business

2020-09-30

Flexbooker allows parents to schedule additional lessons around their child's busy schedule.

Pros

As a teacher/tutor, I need families to self-schedule their private lessons due to the vasodilation between online learning and hybrid learning.

Cons

While setting up my calendar I needed assistance.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Hi Kirsten! Thanks so much for your great review! We really appreciate you taking the time to give us feedback, and are so pleased that you've found FlexBooker to be a wonderful improvement to your tutoring business. We're here for you if you ever need us!

Read more
Aaminah Brown

Just The Thing We Needed

2019-06-06

However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional.

Pros

Customer support is phenomenal, easy to use.

Cons

I have no complaints. Flexbooker is great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!

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Richard Tackett

Best appointment software!

2016-07-28

Flexbooker was able to fit our needs and their customer service was on top of everything step by step helping us get set up.

Pros

flexibility, customer service.

Cons

non

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Appreciate the nice review Richard! We're always adapting with customer feedback and are so glad we were able to help make some beneficial customizations for iSPA!

Read more
Amanda Rausch

AMAZING- HIGHLY RECOMMEND

2020-09-15

AMAZING!!!!

Pros

Great software and even better customer service!

Cons

Occasional bugs but always prompt fixes!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Thanks for the wonderful review Amanda! We always appreciate customer feedback, and are so happy to hear you've had great experiences with our support team! As you know, we're always here for you to reach out if you need anything :D

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Summer Lewis

The Only Booking Software You’ll Ever Need!

2020-06-20

I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.

Pros

Flexbooker’s customer service is awesome!

Cons

There is nothing I don’t like it’s so perfect!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Hi Summer! Thanks so much for the glowing review :D We're very happy to hear how much you're enjoying your experience with FlexBooker! You know we're always here for you.

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Elizabeth Skinner

Flexbooker has been great with helping customize the scheduling experience for our company.

2018-01-15

There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).

Pros

Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from FlexBooker


Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!

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