FlexBooker Features & Capabilities

FlexBooker

Acuity Scheduling

Eventbrite

The Beautifully Simple, Fast, and Powerful way to Accept Online Bookings, right from your own website. Also includes powerful automated wait list management, employee scheduling, and credit card payment processing with optional no-show fees for appointments.

Access Controls/Permissions

Activity Dashboard

Alerts/Notifications

Appointment Management

Appointment Scheduling

Attendee Tracking

Automated Scheduling

Availability Indicator

Availability Management

Billing & Invoicing

Booking Management

Booth Rental Management

Calendar Management

Calendar Sync

Capacity Management

Check-in/Check-out

Class Management

Class Registration

Class Scheduling

Client Database

Client Management

Client Portal

Client Profiles

Communication Management

Confirmations/Reminders

Contact Database

Contact Management

Contract/License Management

Credit Card Management

Credit Card Processing

Customer Accounts

Customer Database

Customer History

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Templates

Data Import/Export

Electronic Payments

Email Alerts

Email Management

Email Marketing

Email Reminders

Email Templates

Employee Database

Employee Management

Employee Scheduling

Event Calendar

Event Management

Event Registration

Event Scheduling

Facility Scheduling

Faculty/Staff Management

For Barbershops

For Restaurants

For Salons and Spas

Forms Management

Gift Card Management

Group Registration

Group Scheduling

HIPAA Compliant

Instructor Management

Loyalty Program

Membership Management

Messaging

Mobile Access

Mobile Alerts

Mobile App

Multi-Location

Multiple User Accounts

No-Show Tracking

On Call Scheduling

Online Booking

Online Payments

Patient Records Management

Payment Processing

Performance Metrics

Physician Management

Point of Sale (POS)

Prioritization

Ratings/Reviews

Real-Time Data

Real-Time Notifications

Real-Time Reporting

Real-time Scheduling

Real-Time Updates

Recurring Appointments

Recurring/Subscription Billing

Refund Management

Registration Management

Reminders

Reporting & Statistics

Reporting/Analytics

Rescheduling

Resource Scheduling

Room Booking

Schedule Distribution

Vagaro

Square Appointments

Bookeo

Fresha

I signed up for flexbooker, thinking that it was a little bit expensive, but I thought it would be worth it to have that level of customization. It turns out that there's really not that much customization to be had. It's just endlessly detailed and complex for no reason, all of the features that any business needs can be duplicated in accuity for a lot less money. The features that they offer for paid are in a lot of other free software but that's whatever so I continue to use the software even though I had some issues with it, hoping that maybe it was just me and I was going to figure out the process as it goes, but as time went on, it became more and more apparent that there were some things that really needed to be fixed and a software I would have almost daily conversations with tech-support where they would assure me that it would be fixed. I even signed up for a virtual walk-through to explain the product to me better to make sure it wasn't me, but the representative didn't even show up to the zoom call. I had to wake up at three in the morning at my local time for this call and they didn't even show up. I contacted support to see what was wrong and it took them about 20 to 30 minutes to reply and say "oops". I asked if there was anybody else available and they said no.  The whole thing seems to be run by about three people to customer service representatives. One guy that is the [sensitive content hidden] and may be a background programmer or some thing but I've never seen him 

Overpriced Train Wreck

FlexBooker has been a breath of fresh air. It was easy to setup. It has superior individualism between schedules for different types of appointments and customization options. The customer service is stellar and the price vs. value is far superior to other tools we tried (and we tried about 10 before finding this one). 

Finally - an appointment tool for businesses other than salons! 

I have 2 different locations as a massage therapist and I also do mobile massage. I have different prices for days and evenings. That created some scheduling issues. I couldn't figure out how a program was going to help me do everything I was requiring. 

I highly recommend FlexBooker!

Hey James! So great to hear you found the right program with FlexBooker. Multiple locations and schedules can be tricky, so it's wonderful we were able to help. Know you can always reach out with any questions! 

Incredible. For whatever nitpicks I have with the service, they are vastly outweighed by the sheer magnitude of positive experiences I've had with the service for the sheer level of flexibility the staff and program has for our needs.  Setting it up was difficult but it was worth the time and money spent.

An incredibly flexible system and staff that can provide a bit of everything for everyone

The support teach was fabulous. While the software couldn't meet all our needs, it filled  a void when we needed it which was a lifeline!

Fabulous Tech Support

Our non-profit American Space Museum decided to re-open after temporary closure for COVID-19. We wanted to start out slowly by requiring reservations and also limiting the number of tours and guests per tour. After evaluating a number of competing services, we settled on FlexBooker. We are very pleased with how it meets our needs!

One feature that we really needed was the ability for one person to book multiple guests all at once and for that guest count to apply toward any maximum guests per tour limit we had set. (A number of other products did not have that feature and required you to loop through the booking process for each person.)

The integration with Google Calendar was so incredibly easy to set up. Now anyone in the office can see booked museum tours right in our shared Google Calendar without having to open our FlexBooker management page.

SUPPORT: If you need an actual person, the Chat built into the Management page is well integrated with email support. The response time to both is impressive. I can't say enough about the support I received during setup and evaluation. (Special thanks to Nicole!)

Very impressive set of features with excellent customer support

Bruce, what a wonderful review :D We are so pleased you've had such a great experience with FlexBooker! So glad we could help The American Space Museum and Walk of Fame reopen with ease. Thanks for being a great client!

We are implementing this software for Tax season, and time and calendar management are of upmost importance. Especially with the Pandemic. Flexbooker has been able to help us manage office Traffic and personal contact during these unpredictable times. 

Flex Booker is great for Accountants

Flexbooker has opened up so much time for me to focus on clients and my business, as people book directly from the site and I have to confirm the booking before it is okayed. Being in session I do not always have access to the phone so being able to have people do things independently is of the upmost importance to he business. 

Great Value and Customer Care is Excellent

From picking FlexBooker, our deployment was done in less than 10 days.  The Developers and Customer Support were tremendous in assisting me.  When researching for a product, FlexBooker had 90% of the feature sets that we needed.  It wasn't until I began configuring the software that some of our special needs bubbled to the top.  With each need, the FlexBooker team was there to provide the solution.

Flexible and great customer service

Thanks for the wonderful review Shauna! We're always excited to hear your new ideas and it's been great seeing your use of our platform grow over time. Looking forward to many years to come with y'all!

Using Flexbooker for scheduling our employer flu vaccination appointments exceeded my high expectations. The staff was very accommodating and expedient in handling all my questions and requests, which led to universal positive feedback from the employers in our program. Without hesitation, I highly recommend Flexbooker for any business and individual in need of scheduling assistance. I look forward to using their services in the years to come!

Exceeded Expectations

Thanks for the wonderful review Matthew. We're so happy FlexBooker seemed to be the perfect fit for your business!

Overall the customer service has been excellent!    Questions and emails are answered in a timely manner.

Flexbooker User Review

We appreciate the glowing review Belinda! We're so glad you're enjoying your FlexBooker experience. Thanks to customer feedback like yours, we do have plans to implement a "shopping bag" feature so your customers will be able to choose multiple appointment types on different days before checking out. We'll be sure to let you know when it's ready for you!

FlexBooker screenshot: FlexBooker showing custom message editing on laptop device

FlexBooker screenshot: FlexBooker showing easy scheduling features on iMac desktop

FlexBooker screenshot

FlexBooker screenshot: Allow customers to place themselves on a waiting list and be notified if a space becomes available

FlexBooker Features

Features Summary

Screenshots

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