Most popular features of all Customer Management apps
Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.
18 reviewers had the following to say about FlexBooker's features:
The staff was very accommodating and expedient in handling all my questions and requests, which led to universal positive feedback from the employers in our program.
Pros
Ability to customize to my needs; ease of use; scheduling for my staff at particular locations; integration of documents into booking page
Cons
requirement to download certain reports rather than it showing up automatically on the website
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thanks for the wonderful review Matthew. We're so happy FlexBooker seemed to be the perfect fit for your business!
The integration with Google Calendar was so incredibly easy to set up.
Pros
Custom fields are easily added. - FlexBooker Management phone apps for Android and iPhone are available. - Excellent and easily accessible support via integrated chat and email!
Cons
Did not have the ability to book multiple people with a different price for some of the people i.e. Adult, Senior, Child. However, support tells me they are looking at possibly adding that option.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Bruce, what a wonderful review :D We are so pleased you've had such a great experience with FlexBooker! So glad we could help The American Space Museum and Walk of Fame reopen with ease. Thanks for being a great client!
The clients I have deployed this solution to have been overjoyed at the ease of implementation and the ongoing opportunities we are uncovering to make even more changes to ways of working that will free up more and more admin time. The customer service has been outstanding with rapid responses from support teams.
Pros
The multiple options around booking forms, booking flow and calendar scheduling are by far the most comprehensive that I have found.
Cons
Such as removing some fields on the booking form by selecting which fields are required, rather than needing to learn and apply CSS.
Rating breakdown
Time used: Free Trial
Frequency of use: Occasionally
Likelihood to recommend
Thanks so much for the referrals David! We have an affiliate/referral program that sounds like it would be perfect for you. We'll send you more info on it shortly. Regarding the customization of the booking form, that's actually on our roadmap to implement soon! We appreciate your feedback!
When researching for a product, FlexBooker had 90% of the feature sets that we needed.
Pros
I have thrown numerous customizations at them over the course of 3 months.
Cons
Because our business model is so unique, there were several custom functions that were not available.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thanks for the wonderful review Shauna! We're always excited to hear your new ideas and it's been great seeing your use of our platform grow over time. Looking forward to many years to come with y'all!
It sends automated text message reminders to reduce no-call, no-shows, which has been a hugely beneficial feature.
Pros
Fully automated text message reminders to clients
Cons
None
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thanks Emily! Love that we were able to improve your efficiency and cut down on unnecessary back and forth with your customers!
Overall, I've had a great experience with outstanding customer service from Flexbooker.
Pros
They give you detailed step by step guides to follow and also give feedback with problem solving.
Cons
A more organized, less busy and more detailed design would help administrators be able to find booking reservations easily.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Appreciate your thoughtful review Emily! We love to hear that you've had such a positive experience with our support team! We are actually in the process of redesigning the calendar and home screen, so will take this feedback to our design team. Hopefully the new look will work even more seamlessly for you!
I look forward to working with this team for a long time to come!
Pros
This software can do everything my business needs without having to adapt my business model to the rules or limitations of the software. The support staff went above and beyond to make the setup and transition smooth and prompt. I couldn't be happier with the process of getting started!
Cons
(For example - an admin should be able to click on an appointment on the calendar and drag it to a new day / time.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Jeff! Thanks for the insightful review. We're so glad you appreciate our amazing support team - we do too! Sneak preview: updating the calendar drag and drop functionality is on our roadmap, so get excited :D
I was able to easily customize it for my business.
Pros
The customer service can only be described as elite.
Cons
I think the user interface could use a face life, but I don't think it's really an issue.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Garrett! Appreciate you taking the time to write us a wonderful review! So happy you've been pleased with FlexBooker all around! And stay tuned because we have some design rollouts in the works ;)
Pros
Its very user friendly and easy to use which makes the hassle of appointments way easier for real life.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Thanks for the nice review Lauren! Glad you found FlexBooker easy and efficient.
I have 2 different locations as a massage therapist and I also do mobile massage.
Pros
I finally made contact with [SENSITIVE CONTENT HIDDEN] at FlexBooker, who really made all my dreams come true.
Cons
So far, nothing negative to say about this software
Rating breakdown
Time used: Free Trial
Frequency of use: Daily
Likelihood to recommend
Hey James! So great to hear you found the right program with FlexBooker. Multiple locations and schedules can be tricky, so it's wonderful we were able to help. Know you can always reach out with any questions!
FlexBooker is an easy online product software that makes it simple to schedule any type of clients, accept payments etc. I really enjoy this product.
Flexbooker allows parents to schedule additional lessons around their child's busy schedule.
Pros
As a teacher/tutor, I need families to self-schedule their private lessons due to the vasodilation between online learning and hybrid learning.
Cons
While setting up my calendar I needed assistance.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Kirsten! Thanks so much for your great review! We really appreciate you taking the time to give us feedback, and are so pleased that you've found FlexBooker to be a wonderful improvement to your tutoring business. We're here for you if you ever need us!
However, we still use Flexbooker for phone consultation scheduling purposes. The customer support is exceptional.
Pros
Customer support is phenomenal, easy to use.
Cons
I have no complaints. Flexbooker is great!
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Thanks Aaminah! Awesome to hear we were such an integral part of your business, and remain a necessity!
Flexbooker was able to fit our needs and their customer service was on top of everything step by step helping us get set up.
Pros
flexibility, customer service.
Cons
non
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Appreciate the nice review Richard! We're always adapting with customer feedback and are so glad we were able to help make some beneficial customizations for iSPA!
AMAZING!!!!
Pros
Great software and even better customer service!
Cons
Occasional bugs but always prompt fixes!
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Thanks for the wonderful review Amanda! We always appreciate customer feedback, and are so happy to hear you've had great experiences with our support team! As you know, we're always here for you to reach out if you need anything :D
I love Flexbooker it makes booking online a breeze and helps to automate my company. It also very user friendly.
Pros
Flexbooker’s customer service is awesome!
Cons
There is nothing I don’t like it’s so perfect!!
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Hi Summer! Thanks so much for the glowing review :D We're very happy to hear how much you're enjoying your experience with FlexBooker! You know we're always here for you.
There are more aesthetically pleasing platforms out there from both a user and customer perspective (but not for this price!).
Pros
Flexbooker listens to our scheduling problems and finding innovative ways to fix them. Their team is very accessible and responsive.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Appreciate the review Elizabeth! I'm so glad we're able to help Chipotle find innovative solutions to your scheduling needs. Hope you've appreciated the updates we've made to our customer and admin-facing program designs!
