FLG Pricing Plan & Cost Guide

FLG

Customer relationship management & workflow automation tool

4.92/5 (39 reviews)

FLG Pricing

Starting from: £77.50/month

Pricing model: Subscription

Free Trial: Available

- Plus plan costs £77.50 per month for up to 5 users (additional user £15.50/month)
- XL plan costs £130 per month for up to 5 users (additional user £26/month)
- Concierge plan costs £250 per month for up to 5 users (additional user £50/month)

Competitors Pricing

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SurveyMonkey

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Zoho CRM

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Alchemer

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FLG Pricing Reviews

Pros

  • Love the support, from good old Lancashire accents, help is very good and they took time to understand what I was doing and provided good advice to get things working as I wanted.Jonathan R.Read the full review
  • As a former happy user, we're delighted to be back. The CRM is easy to navigate, has great functionality and at a very reasonable price.Joanne C.Read the full review
  • FLG is great for a small to medium sized business, and especially great for starting out. We first used FLG when we had 5 users, and have now scaled up to over 90 users with an additional 50 partners.Omar A.Read the full review

Cons

  • Looks awful on my iPhone, hard to read on small screens.Jonathan R.Read the full review
  • Adding a logo to my home page is difficult. Adding a Us phone number is also difficult.Nancy P.Read the full review
  • Looking for a crm and automation integration for my website was hard.brandon s.Read the full review
100%
recommended this to a friend or a colleague

7 reviewers had the following to say about FLG's pricing:

Jonathon B.

Great CRM

Used daily for 6-12 months
Reviewed 2019-09-04
Review Source: Capterra

Pros
easy to use, great pricing aswell get a real value for money. The customer support is also very responsive and quick to solve any issues,

Cons
Small things need to be updated to make the use of this easier for a sales person for example notifications of tasks. This is currently being worked on.

Response from FLG Business Technology


Thanks for the review, Jonathon! It's fantastic to hear you're getting so much value from the FLG platform, and that you're receiving great support from our team.

I hope the updates being worked on will meet your requirements - please feel free to discuss any further suggestions for improvement with us at any time. We really appreciate your feedback!

Lauren Shaw

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Daniel N.

Powerful application

Used daily for less than 6 months
Reviewed 2020-05-26
Review Source: Capterra

Pros
Whilst its low cost and relatively simple its extremely powerful out of the box.

Cons
Some of the workflow areas could be easier to set up i.e. copy settings across all lead sources

Response from FLG Business Technology


Thanks very much for the review Daniel - we really appreciate it. If you ever need any help with the workflow settings, we're always here to advise you. Have a great day, Lauren Shaw - Marketing Manager.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Mark P.

Great system at a low price

Used daily for 2+ years
Reviewed 2020-11-02
Review Source: Capterra

The system is very easy to use and the guides online are helpful. The price is well worth the package which you get.

Pros
Great claim tracking, easy to use and it is very easy to log calls, documents, etc. The status make the case's easy to track each stage they are in.

Cons
Additional reporting, better tracking on people placing tasks

Response from FLG Business Technology


Hi Mark,

Thank you very much for the review. Pleased to hear you're getting great value from the platform, and please feel free to provide suggestions for improvement in our product feedback area. We work hard to implement priority improvements.

Thank you for your business!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nathan M.

FLG solves so many business issues.

Used daily for 2+ years
Reviewed 2019-10-10
Review Source: Capterra

Having been using FLG for over 5 years, I've always been satisfied with FLG. It's particularly good that they allow users to vote on how the platform is continually developed.

Pros
Workflows make it super easy to automate all points of a customers journey.

Cons
Hard to say, possibly the minimum 5 licenses - but I understand why they use this pricing structure.

Response from FLG Business Technology


Thanks for the feedback Nathan - much appreciated. Fantastic to hear you're getting plenty of value from our automated workflows!

Please keep your suggestions and votes coming on our product feedback voting site.

Our minimum charge per account is to ensure we continue to offer a great platform to customers without compromising on things like our excellent support service.

Lauren Shaw

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joanne C.

An Excellent, Easy-To-Use, UK-Based CRM System

Used daily for less than 6 months
Reviewed 2020-11-23
Review Source: Capterra

As a former happy user, we're delighted to be back. The CRM is easy to navigate, has great functionality and at a very reasonable price.

Pros
Firstly, they're UK based, unlike most which are USA based and thus getting hold of anybody before 2pm is nigh-on impossible! Secondly, the system is so simple, yet has so much functionality. From simple contact management, to creating templates, through to workflows - everything is so simple to set up.

Cons
We've come back to FLG after a circa 5 year absence. When we had FLG before, the email capabilities were limited and we often got told our emails weren't "pretty" - that's the main reason why we left tbh. However, that's all sorted now and the emails have much better capabilities. That's why we've come back.

Response from FLG Business Technology


Hi Joanne,

Thank you for your kind review and welcome back to FLG - we're delighted to hear you're pleased with the improvements we've made.

Thank you for your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nancy P.

Easy Peasy

Used daily for 2+ years
Reviewed 2019-10-10
Review Source: Capterra

Excellent and very cost effective

Pros
It's very easy to make changes as necessary. Reports are super easy to pull. Very intuitive

Cons
Adding a logo to my home page is difficult. Adding a Us phone number is also difficult

Response from FLG Business Technology


Thanks for the great feedback, Nancy - we really appreciate it.

I've passed your comments to our product team. Please don't hesitate to contact us with any further suggestions for improvement.

Lauren Shaw

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steve A.

The best CRM software for my small business after trialing many CRM systems for weeks

Used daily for 6-12 months
Reviewed 2020-06-03
Review Source: Capterra

Easy to use. Simple to administer for other users. Informs you when someone emails. Set tasks, notes, and be reminded of them. To not have FLG would really set back my performance and its great value for money at £90 a month.

Pros
What attracted me to want to always use FLG was the email form within the system. Perfect for contacting my clients and councils, that all get stored in date order as and when they come in, at the same place. This made the organising of my clients cases a breeze.

Cons
I have all the features my business requires. There are way more than i need.

Response from FLG Business Technology


Thank you so much for taking the time to write this glowing review Steve. We're delighted to hear FLG is making such a positive contribution to your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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