Freshdesk Reviews

Freshdesk Reviews

Freshdesk

Online Customer Support Software & Helpdesk Solution

4.34/5 (154 reviews)
67,614     17,872

jai vignesh

Verified Reviewer

Not bad

08/02/2015

Having all the options and access but its not user friendly when compared to other applications.

Source: GetApp
5 of 6 people found this review helpful
Helpful?   Yes   No

Response from Freshdesk Inc.


Hi there,

I'm sorry you had a bad experience. Can we get on a call to understand how we can make things better for you?

I'll have some one from my team get in touch.

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Joshua Sexton

Verified Reviewer

08/09/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

3/10
Source: GetApp
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