App comparison

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FuseDesk Logo

FuseDesk

4.0
(8)

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Help Desk, Support Ticketing, and Messaging Platform

(3)

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FuseDesk Alternatives & Competitors

Top 10 free alternatives

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
FuseDesk logo

73

182

87

features in common

73

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.8K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

FuseDesk logo

FuseDesk user ratings

Functionality

4.1
(8)

Unique features

  • Customer Communication

    N/A

  • Website Integration

    N/A

  • Access Controls/Permissions

    N/A

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.4

FuseDesk logo
3.8

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

Features

Total

Front logo
FuseDesk logo

83

199

87

features in common

83

features in common

Front logo

Front user ratings

Functionality

4.4
(260)

Top features

  • Collaboration Tools

    5.0

  • Calendar Management

    5.0

  • Real-Time Monitoring

    5.0

FuseDesk logo

FuseDesk user ratings

Functionality

4.1
(8)

Unique features

  • Offline Form

    N/A

  • Customer Journey Mapping

    N/A

  • NPS Survey Structure

    N/A

Pricing

Starting from

$19/month

Value for money

Front logo
4.2

0.4

FuseDesk logo
3.8

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.