FuseDesk Reviews

FuseDesk

Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft

4.0/5 (4 reviews)

Anonymous

Great Infusionsoft add-on for customer service

Used daily for 2+ years
Reviewed 2018-10-29
Review Source: Capterra

Fusedesk integrates well with Infusionsoft and all the cases can be viewed from within Infusionsoft. Fusedesk has simplified the way we respond to customer support requests.

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FuseDesk

Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft

Kirsten Tonja

FuseDesk does the trick but I like other help desk platforms better.

Used daily for 1-2 years
Reviewed 2017-12-05
Review Source: GetApp

The notifications are on point. The functionality is there. I like that it is easily integrated with Infusionsoft and you can set up templates for responding to tickets.

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FuseDesk

Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft

Tom Hitchens

Help handle customer's emails quickly and professionally viewing history of emails, notes and calls.

Used other for less than 6 months
Reviewed 2018-03-16
Review Source: Capterra

I like that they provide a free trial. I liked that I could view key customer metrics so I could better serve my customers more quickly.

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FuseDesk

Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft

Jeremy Shapiro

Rating only

Reviewed 2016-07-11
Review Source: GetApp

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10


FuseDesk

Help Desk, Messaging & Ticketing Add-On for Keap/Infusionoft