Get Satisfaction Pricing, Features, Reviews & Comparison of Alternatives

Get Satisfaction Reviews

Get Satisfaction

Drive Customer Engagement

5.0/5 (4 reviews)
16,625     10,873

Get Satisfaction is an easy solution to build online communities that enable productive conversations between a company and its customers. More than 70,000 enterprises trust Get Satisfaction and successfully provide a social support experience for their customers, build better products, increase SEO and improve customer loyalty.

Get Satisfaction Reviews (4)

Latest reviews

 leverage the power of community

Chances are, you’re feeling pressure to do more with less. For customer success, there’s only one way to make it happen… leverage the power of community. Community building isn’t effortless, but it pays dividends when your customers have a platform to help each other and engage with your brand....

Read the full review
Reviewed 24th of February, 2014 by


 Good App

Bushra approves satisfaction. It's good and satisfactory. I feel satisfied.

Read the full review
Reviewed 12th of December, 2012 by

Read all reviews

Get Satisfaction Screenshots (3)

Get Satisfaction screenshot: Get Satisfaction CommunitiesGet Satisfaction screenshot: Pampers' Get Satisfaction CommunityGet Satisfaction screenshot: Get Satisfaction for Facebook


Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
Support Options
FAQs, Forum, Knowledge Base, Online Support

Get Satisfaction Pricing

Starting from: $39.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Subscription starting at $39/Month (Per seat/Prepaid Annually), or $49/Month (paid monthly/per seat).
30 day trial on monthly subscriptions plans.

Competitors Pricing


Pricing model: Freemium


Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)


Pricing model: Subscription

Users who visited Get Satisfaction also visited

Key Features of Get Satisfaction

  • Widgets
  • Mobile
  • Social Knowledgebase
  • Analytics
  • Facebook application for your fan page
  • Social customer support
  • Dynamic curated social knowledgebase
  • Social Communities


Get Satisfaction helps you with...

- Help desk case deflection
- Increased revenue from existing customers
- Customer satisfaction improvement
- Net Promoter Score increase
- Capture feedback and ideas to enable you to build better products

Alternatives to Get Satisfaction