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GiftLogic vs CAP Retail Point of Sale Comparison

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Overview

GiftLogic is an application that combines point of sale functionalities with inventory management, purchasing, reporting...

Category Leaders

POS Nation's CAP Retail Point of Sale supports retail businesses with a turnkey solution that includes software, hardware,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

1295

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

99

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

5

4

3

2

1

20

13

3

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.6

5

4

3

2

1

65

27

4

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The ability to track inventory was a priority for us and it does a very nice job of tracking inventory. As I try different reports I am finding many of the reports are very good and usable.
And the staff at GiftLogic is remarkable. They are located in the U.S they are cheerful, they are knowledgeable, and they are wonderfully helpful.
I think we thought the ability to mass upload our current inventory was great. The customer service is amazing.

Pros

Our overall experience has been excellent. From setting up calls for training then training and implementing our system it has been great.
Ease of use and what i wanted out of it. The customer service is the best part great people who know what there doing and i get my problems resovled all the time.
It has been easy for our store clerks to learn and use. They provide good support for a great reasonable monthly price.

Cons

There always problems with their software or bigcommerce).
Some errors we make are not very easily corrected. I always have to call in and ask someone at GL to fix for me.
A reference manual or "cheat sheets" with common situations would make all the difference in the world. Sadly, if you want them you have to write them yourself.

Cons

Very poor softwear We have to restart computer every 20 min as connection to the scanner scale , touchpad and printer lost one after another.
My only real complaint is that when I have an urgent call because a customer is waiting, I can never get through to someone right away. It can take some time for someone to get back with me.
We have been told that this is due to us using First Nashville, but it is hard to believe that a processor of this size is not set up in your system for this to be handled.
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review13 days ago

Key features

  • Total features39
  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Client Management
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • Grocery POS
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Multi-Location
  • Multi-Store
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Purchase Order Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales Reports
  • Serial Number Tracking
  • Single Store
  • Supplier Management
  • Touch Screen
  • User Management
  • eCommerce Management
  • Total features62
  • Accounting Integration
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • CRM
  • Cash Management
  • Check-in/Check-out
  • Client Management
  • Commission Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Reports
  • Discount Management
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • For Restaurants
  • For Retail
  • Forecasting
  • Gift Card Management
  • Grocery POS
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Item Management
  • Layaway Management
  • Lottery Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Mobile Access
  • Multi-Location
  • Multi-Store
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Purchase Order Management
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SKU/UPC Codes
  • Sales Reports
  • Serial Number Tracking
  • Single Store
  • Supplier Management
  • Touch Screen
  • User Management
  • eCommerce Management

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

GiftLogic vs. CAP Retail Point of Sale

See how GiftLogic and CAP Retail Point of Sale stack up against each other by comparing features, pricing, ratings, integrations, security & more.