GiftLogic Features List

GiftLogic Reviews

GiftLogic

Point-of-sale, inventory and customer relationship software

4.27/5 (35 reviews)

GiftLogic Feature Summary

  • Quickbooks integration
  • Gift registry
  • Consignment inventory
  • Employee time clock
  • Email receipts
  • Inventory migration from another POS system
  • Sales distribution monitoring
  • Best products identification
  • Rewards system for customers
  • Ordering automation
  • Layaway management
  • Payment options
  • Custom orders tools
  • Customer data capturing
  • Employee designation tools

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (273 other apps)
Activity Dashboard (132 other apps)
Activity Tracking (94 other apps)
Automatic Notifications (128 other apps)
Automatic Reminders (125 other apps)
CRM Integration (92 other apps)
Calendar Management (120 other apps)
Contact Database (95 other apps)
Custom Fields (99 other apps)
Customer Database (101 other apps)
Customizable Branding (121 other apps)
Customizable Reporting (108 other apps)
Customizable Templates (102 other apps)
Data Import/Export (120 other apps)
Electronic Payments (96 other apps)
Email Integration (118 other apps)
Mobile Integration (94 other apps)
Reporting & Statistics (114 other apps)
Social Media Integration (110 other apps)
Third Party Integration (122 other apps)

Competitor Feature Comparison

API
Client Management
Customer Database
Employee Time Clock
Inventory Tracking
Monitoring
POS
Visit WebsiteCompare App
API
Client Management
Customer Database
Employee Time Clock
Inventory Tracking
Monitoring
POS
Visit WebsiteCompare App

GiftLogic Feature Reviews

22 reviewers had the following to say about GiftLogic's features:

Rebecca Shipley

Love this software!

2016-11-11

(In the past we have had some customers switch tags to a less expensive item for ring out) The customer service is fantastic!

Pros

PO system Reports The QB integration Customer Service Inexpensive Credit card integration.

Cons

Find customers regardless of capitalization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering GiftLogic

I think by far this is a superior system for my industry.

Source: Software Advice
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Deborah Christensen

GiftLogic for a Church Bookstore

2016-11-10

I was able to implement it in less than two months from transporting date, through cleanup of data, learning to going live; and the volunteer cashiers are thrilled with it.

Pros

Getting the monthly sales tax report and some other reports is greatly simplified from what we were doing.

Cons

You can export data to excel and create your own report, but to have to do that every time you need the same report over and over again is tedious.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10

Recommendations to others considering GiftLogic

It has a lot of good features. It is easy to learn. Customer support is fantastic - be sure to purchase that, at least at first, it is well worth it.

Source: Software Advice
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Anita Pidala

Program installation and setup was a breeze!

2017-05-02

Pros

We installed the program, imported data from our previous program & created labels & added photo images of merchandise.

Cons

We purchased the computer hardware separately and did not know that we should have had the Office Suite installed so that we could export data to excel in order to generate certain reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Software Advice
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Andre Levert

Strong learning curve

2017-05-24

Could be one of the best POS out there if they be willing to fix a good 10-20% of there things. 1st would be the purchase order 2nd the speed of how to do things.

Pros

The inventory system by excel format is great. (exporting feature is great) Making new items is well done.

Cons

The suggesting amounts get put in the order automatic you should add them yourself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
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Angela Vaughn

Excellent customer service and tech support

2015-01-09

Pros

The system has a user-friendly interface that I love, and the classes GiftLogic offer are even better.

Cons

I wish the inventory sub sections were more customizable instead of the set size, color, etc.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering GiftLogic

I have honestly enjoyed the whole experience. When I call with questions, I speak to the same people over and over again. In this day and age, it means something when you can call a business have them remember you, and that is the type of service you get with GiftLogic. I will also say that the price is good. I needed something not internet cloud-based, and this is the only program I found that I knew I could learn easily, but that didn't charge by the number of registers or inventory.

Source: Software Advice
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Jessica Zepeda

Fast and Easy

2016-12-05

Easy to use all the functions you need , as well as a monthly report!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
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Cristina Labarca

Gift Logic Year in Review

2017-02-09

It can work to your benefit to help customers quickly and efficiently.

Pros

The ability to have a custom order is also helpful when customers are checking out product.

Cons

It takes awhile to learn how to use every aspect of this product especially office. Once I used it often enough I was able to get the hang of it but I am still learning. Instead of making a product inactive I would like it to have the option to delete it. It is also difficult to edit a vendor name in some parts of Office. I have not found in the search function in Register the ability to look for a product based on which category it is listed such as wall art or animal. I also would like it to have the option of when we are searching for a product that it would eliminate all products that did not have that name instead of highlighting the name and having to go through the entire list.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering GiftLogic

Great for a business that carries a large inventory that is constantly changing.

Source: Software Advice
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Twyla Johnson

Good product, but users need training.

2015-08-10

Pros

I also like the tremendous amount of reports available.

Cons

Some errors we make are not very easily corrected. I always have to call in and ask someone at GL to fix for me.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering GiftLogic

Get as much training as possible on the software before you start.

Source: Software Advice
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Lisa Barber

Barchester Bookshelf LOVES GiftLogic!

2016-11-05

This full-service software excels at inventory, reports, customer service, even eCommerce.

Pros

The inventory reports are also very helpful to me.

Cons

I truly cannot think of any. I have been working with GiftLogic for the better part of the year, and I have never been sorry that I chose them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering GiftLogic

Check out their website and see all that GiftLogic can do. Call the staff and chat about your needs and how they can help. If you catch an online special, that's serendipity.

Source: Software Advice
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Cindy Henderson

GiftLogic

2016-12-08

GiftLogic has the inventory control, customer contact & rewards info & accounting reports that we need as a young, small business without having the huge cash outlay.

Pros

Most of the sales calls & support calls have been with the same 3 or 4 people so they are aware of our previous calls. It is very nice to talk to the same people & every one of them has been great!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering GiftLogic

I would recommend GiftLogic to anyone needing POS software.

Source: Software Advice
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Deborah Carpenter

A very satisfied customer since July 2016

2017-03-13

I highly recommend GiftLogic to anyone; I love their versatile POS/Inventory control system. It is easy to learn, easy to use and very reliable.

Pros

Company & Support responds quickly when something is needed. Reports quite detailed and one step download to excel and PDF.

Cons

I really don't have any cons to offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering GiftLogic

This software & company serves us well.

Source: Capterra
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Alexis Deitch

Fantastic Impression

2017-12-07

Aside from our need for something larger, the software seemed to have everything we wanted other than some more in depth features when it came to inventory control and reports.

Pros

Everything about this software was appealing from the customer service to the functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Other

Likelihood to recommend

9/10
Source: Software Advice
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Maghan Sisk

Gift Logic Review

2016-09-08

Pros

I like the customization and tool bars too.

Cons

I do wish that it worked with a company that could text promotions in addition to email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering GiftLogic

Make sure it meets all of your needs. I like that you can go in at any time and reprint old receipts and gift cards.

Source: Software Advice
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Pam Hayhurst

Gift Logic - just my cup of Tea!

2015-01-06

Pros

Gift Logic made the evaluation process very easy. I looked at some other companies and they were very impressive, but Gift Logic stood out of the crowd for me.

Cons

What I like least was the data entry, but that is something that just has to be done for the system to work.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering GiftLogic

Take advantage of the online demo. It is like taking a car for a test drive. I narrowed my search down to the final three candidates and then had a demonstration from each. Try to do an "apples to apples" comparison. Have a written list of your requirements and questions to review with the vendor. It is easy to get caught up in the demo and forget an important item on your list unless you have in front of you. Be open to suggestions even if you don't think it would be right for you. I thought I didn't want to mess with bar code pricing, after all I was doing tea. I didn't jump on that right away and wished I had. It was so easy.

Source: Software Advice
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Abel Bastida

Stay Away From Them

2016-11-09

The software itself isn't great but functional for a single location in the small food business but nowhere near up to par for ANY retail. I wanted to purchase their software but there business practices are amateur. They wouldn't allow me to make a purchase with my personal Debit card then charge the business account debit card when it came in to refund back to personal card for a purchase. They said because of refund fees. As a business owner who accepts debit and credit cards, I know they are only talking about $1 -$ 4. Lost a sale over it. They wouldn't allow a business check over the phone or by auto draft or by mail. They are obviously making money on CC or Debit card backend fees. Made no attempt to satisfy. I believe I will move forward with someone else who understands the business owner functionality better.

Pros

Tech guy who went over was nice

Cons

No business sense, not intensely customer service oriented.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10

Recommendations to others considering GiftLogic

Shop around, I did and found better

Source: Software Advice
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Jon Lockhart

Toy Town GiftLogic

2016-02-26

Pros

I think we thought the ability to mass upload our current inventory was great. The customer service is amazing.

Cons

We waited over a week for our product and it just seemed unnecessary. Customer service could be open later to service the other time zones.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

7/10

Recommendations to others considering GiftLogic

I think it takes a lot of research to find out exactly what works best for your store. We went through about 6 different software trials and tours before we decided upon GiftLogic. Make sure you write down what you need/want out of these products and have the agent show you them. Don't be too overwhelmed and make a quick decision.

Source: Software Advice
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Jenica Branscombe

GiftLogic

2016-10-10

Living in Canada it can get expensive to call them, however I can also interact with their team through email and if the issues continue they will call me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Marcia Dobbs-Smith

Waste of money and time

2016-12-26

Sales rep. lied about the ability of software to track sizes and colors of clothing within a style.

Pros

Nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering GiftLogic

Do not consider if you need customizable reports. Do not use if you have a clothing store.

Source: Software Advice
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Jenelle Kysar

GiftLogic Review

2017-02-23

Their software is very easy to use.

Cons

The only con is that the tech support is expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Tony Doumitt

Gift Logic fits the bill!

2016-09-13

Pros

Compared to our former POS system, Gift Logic is quite simple to teach and learn. The phone support that comes with the system is great. Any questions you might have is answered in a polite way without making you feel "computer dumb". If an issue cannot be resolved with a tech explaining to you, they will access your computer (via Team Viewer) and help you through it.

Cons

So when using a manufacture's UPC number there is not as easy to locate product in the stockroom.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering GiftLogic

If you are just starting a business and need a thorough and efficient POS system, I would highly recommend this software. It's a little more difficult when transitioning for an older system to this one. The price for a program like this, with all it's features and support I found is very reasonable as well.

Source: Software Advice
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Charlene Huang

GiftLogic for hardware store

2016-08-16

Pros

Software is easy to use.

Cons

so far I haven't found anything that I don't like about the product or vendor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

8/10

Recommendations to others considering GiftLogic

Technical support has been great so far. You call with questions and they hook you up with a technician right away. They don't put you on hold at all. All the technician that I have dealt with was able to solve my problems/questions.

Source: Software Advice
Helpful?   Yes   No
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Chuck Larabee

We purchased GiftLogic over 2 years ago and we still love it.

2016-03-31

Easy to use. The part time cashiers learn it very fast.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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