Glue Up vs Nutickets Comparison

Easy to set up and plenty of support from the nutickets team.

Unable to add multiple tickets to basket.

Hi Vanessa, thank you for your kind words. We hear your feedback. We've actually just added the ability to add multiple tickets to the basket and from multiple events too. One of our team will be in touch to give you a tour!

The team setup 80% of the software for you, which is great. You're able to build a new website, and sell tickets directly ! Customer support always available and delivered with a smile. Without their support, it wouldn't be impossible!

I don't have any cons for this company at all.

Ease of use of the system, superb customer service, ability to customise your event.

Took a while to figure out how to set up the event exactly how I wanted. Customers couldn't edit their booking - meant more admin work for me.

We needed to organize a bird fair in Nairobi. A colleague in the NGO world recommended Nutickets. The support was great and the bird fair was successful and easy to set up.

No reporting feature, otherwise everything else is wonderful

Hi Julius, that's great to hear! Our new reporting hub is live on the platform now too. I'll organise for one of our team to show you all the handy tracking, reporting and event analytics.

This was the first venture into using technology to assist in our service, mainly because we could not not get an internet connection at our premises. We got great assistance from Nutickets when setting up the product once we got the internet connection which has worked well for us. Once set up any support requirement has not been huge but its good to know its there when needed. Revenue has increased since using Nutickets which is not all down to their product but it has certainly helped!

Nutickets looks as first very complicated! But once details of the set up have been discussed and agreed it just works, which is what we wanted. Have we pushed a few wrong buttons? Of course! But with the support it has never been a major issue. I am sure Nutickets will operate far more complicated business than ours and I also think that some of the bells and whistles we don't use, but what we do works well and we are happy with it.

It's relatively simple to set up, and once everything's in place then adding new events, customers, or products is a breeze. It takes all of the hassle out of our ticketing, and works 100% of the time.

I've had no problems at all in 3 years of use.

Hi Ben, Thanks so much for kind feedback, we're thrilled to hear everything has worked so well for you over the last few years - will be passed on to the team. As always, you know where we are if you need us. - Adam

Customer support [SENSITIVE CONTENT] has been brilliant. Clear UI. Adaptable. Meets our multi purpose needs

Would really love to have a user handbook or resource.

No pros were added to this review

No cons were added to this review

Dear Sarah, Many thanks for the fantastic 5* review! We are pleased that you found our software great for selling and promoting your events online. Your fantastic feedback about the support you received has been shared with everyone. We look forward to helping you with many more events in the future! Best regards, Nutickets Team

Support: While the system is complex and takes quite a bit of learning, the team are very helpful and always quick to respond. Features: The system is very feature heavy. There are a few things it cant do but they are very niche. Development: In the few weeks we have been on board there have already been an impressive number of software updates. Nothing major, at least visually, but several nice little changes that have made work flow more efficient and improved box office appearance. Report system: Way, way, way better than our previous system. So many reports that can all be customised. Scheduled reports that can be automatically emailed to venues or promotors is a godsend of a feature! The Check In App: Visually very clear, very robust and so far our customers all love it.

It is very complex: I am getting to grips with it now but in the early days (a few weeks ago) it was very intimidating. There are a huge number of options for almost every situation and learning which ones to ignore has taken some time. To be fair I have every option available to me and a lot of them could be disabled at company level and that would certainly make things a little less scary when you start out. The page design / layout tools: These are relatively new and as such, still a little lacking. There are a few layout tools and formating features that dont exist yet. I have raised a couple of tiny issues and am reassured that they will be dealt with in the next round of upgrades. Over all I am really digging to make up Cons. I am very happy with the system over all

- It is robust enough for the general public to use with ease. - It is fit for purpose and offers a cool customer experience. - Some features like the app and scanner are excellent - customer service is good and their staff want to help

- The software lacks a controllable reporting feature. Most theaters do box office splits and disbursements and so there should be a way of inputting this and downloading reports to this effect. - The marketing features would be better if they were integrative with other products such as post planner. - A little more admin control over the system would be good, it is sometimes a little restrictive and prescriptive

Thank you for your review Matt! We can only get better and feedback like yours is highly appreciated. We look forward to continue working and growing with you.