Glue Up Reviews

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel.

My dislikes are minor (i.e. more member to member engagement features)

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete...

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GlueUP provided us with an amazing customer experience. When we were in the process of choosing a CRM the team was extremely friendly, helpful and available to provide answers to any questions. They also were transparent with the pricing, packaging and making honest recommendations for what suited our organizational needs as a small startup. This was meaningful because we were just learning about CRMs...

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Because GlueUP is growing there are some features other platforms offer that might be of use for our organization's needs.

Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs.

It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts.

I have demoed over 20 similar solutions. The software has all our required functionalities. The UX/UI is clean and elegant. The customer service is exceptional (special thanks to [SENSITIVE CONTENT HIDDEN] and [SENSITIVE CONTENT HIDDEN]). The value for money is unparalleled.

There are a few functionalities that could be made more user friendly. For instance, it would be great to have more options to customize the invoices or automatic emails sent. The system sometimes lags a little; it could be faster. These are all minor details. The software is overall very good.

The GlueUp team offers a customizable solution for our organization to help us manage our membership database. While this is our main use of the product, we also have access to Event Management and Email marketing features which help us further connect with our audience.

There's a little bit of a learning curve on the back end if you haven't used CRMs before- but their team is eager and willing to help train you and get you on track.

Using GlueUp has been a magnificent experience, because it allows me to offer service and value oriented towards the satisfaction of our clients.

Nothing in general, at this moment all is fine

Easy to use, smart and automated. Ability to integrate cross-platform is very helpful.

Ability to produce analytical graphics for reports.

- Personalizing member engagements through campaigns. - Tracking payments. - Event management. - Growing our audience through subscriptions.

- The limitations to the number of emails that are sent out. - The price for a paid plan is high. - Not being able to use all the provisions on Glue-Up. I still haven't.

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations. It also happened that at the same time we were looking for a new website solution...

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EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM.

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws.

Their backend interface is quite intuitive. You just learn it on your own which saves time in managing and automating tasks. I run an event management company with focus on wedding events, and I know how easy it is to set up an upcoming events page, then promoting that event, then managing resigtratoions, then getting feedback on how everything turned out. especially in the wake of Covid 19, Glue up software has really helped me in managing my events coronavirus free

some of the SEO related features at the backend are not really needed especially meta keywords. they can consider removing those features adding more features that are needed In 2021.

It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types.

1. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my...

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Thank you for your review and honest feedback. Customer satisfaction is our highest priority at EventBank, and we are taking your review with the utmost seriousness and have already put in future updates and plan to improve customer experience with the product and services we provide. You'll be pleased to find that we do have an option available to create temporary profiles so that volunteers...

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I have been using the EventBank software for almost 1 year above. At first, to be honest, I hesitated to switch to EventBank from the previous software (the feel to stay in the comfort zone even though it wasn't). Reluctantly, I chose EventBank due to recommendations from my employer and they proved I was wrong. EventBank made my life easier. There few points I would like to state here to justify...

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The least that I liked about this software is there should be linked with the respective organization's banks.

- Event management features. - Event page design templates.

- We cannot use HTML to personalize campaigns unless we create a new template. - The organization's logo is very small when it shown on the event page. - No way to customize logo placement. - The campaigns get cut-off in Gmail when it reaches a certain length. - Navigating, categorizing, and customizing the membership listing to fit our needs is hard to do. - Event Calendar Campaign layout is not customizable - Limited Email and Contact allowances.

The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.

The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process

Thank you for such a nice review, Martina! We are so proud to be working with you for 3 years already. And as a valued customer, I have some good news to share with you - I have talked to our Product Team about your feedback and we are going to develop a feature to add group (table) registrations, so we can save you even more time when you organize the next Irish Ball!

It's functions are very apt to fulfill many needs of our organization, and the team responsiveness is great.

There are minor issues with some of the registration functions.

- I love this product's interface that's much easy to use by novices - I like the customization options, especially the drag-n-drop - The product is quite easy to move around - I love the versatility of the product - I love the tracking ability of emails

- Am not able to send email to a member through right-clicking - Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant - Limited RTF options when composing

The look and feel, and the potential to manipulate the data.

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

UX, Ease of use

No HTML functions

Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

One of the most refreshing elements of Eventbank is its interface. A large step up from our previous CRM and Event Management systems, Eventbank has a user-friendly interface that is easy to use and navigate - either through exploring by yourself or through the help of their tutorial videos. Furthermore, in the CRM module, individual contacts and companies are seperated for easy access, and the Member...

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Some of the features unfortunately we have been unable to use due to legal requirements in our jurisdiction - including to our chagrin, the invoicing feature. While it is near impossible to find software that is going to meet exactly every need of every organisation without creating a custom-made solution, Eventbank is open to suggestions and their team have been very supportive and happy to take on board any suggestions or needs that we have had.

The software is very user friendly and not complicated and perfect for event and membership management.

Some features and the structure not so flexible. Still feel room for improvement to enhance the features. And many extra features is a different pricing contract.