App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Gnatta Logo

Customer engagement tool for omnichannel communication

Gnatta Features

Features Summary

Functionality

4.0

/5

3

Total features

73

12 categories

Gnatta features

API
Activity Dashboard
Activity Tracking
Agent Interface
Alerts/Escalation
Alerts/Notifications
Automated Routing
Autoresponders

Common features of Customer Service software

API
Alerts/Escalation
Automated Routing
Autoresponders
CRM
Call Center Management
Chatbot
Collaboration Tools

Price starts from

30

/user

Per month

Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.0

/5

3

Price starts from

30

/user

Per month

learn more

Total Features

73

Unique features

  • Call Reporting

  • IVR

  • Call Routing

  • Knowledge Management

Functionality

4.6

/5

15.9K

Price starts from

Free

learn more

Total Features

22

Features in Common

14

Unique features

  • Collaboration Tools

  • Audio Calls

  • Mobile Access

  • File Sharing

Functionality

4.5

/5

10K

Price starts from

25

/user

Per month

learn more

Total Features

90

Features in Common

32

Unique features

  • CSAT Survey Structure

  • Support Audio/Images/Video

  • Randomization

  • Data Capture and Transfer

0

Reviewers who mentioned features said: