GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
How GetApp verifies reviews
GetApp carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Gnatta
Customer engagement tool for omnichannel communication
Gnatta Features
Features Summary
Functionality
4.0
/5
3
Total features
73
12 categories
Gnatta features
Common features of Customer Service software
Price starts from
30
/user
Per month
Screenshots
Contenders comparison
Functionality
4.0
/5
3
Price starts from
30
/user
Per month
Total Features
73
Unique features
Call Reporting
IVR
Call Routing
Knowledge Management
Functionality
4.6
/5
15.9K
Price starts from
Free
Total Features
22
Features in Common
14
Unique features
Collaboration Tools
Audio Calls
Mobile Access
File Sharing
Functionality
4.5
/5
10K
Price starts from
25
/user
Per month
Total Features
90
Features in Common
32
Unique features
CSAT Survey Structure
Support Audio/Images/Video
Randomization
Data Capture and Transfer