Core-Apps Reviews

Core Apps had all the features and functionality of the similar providers plus additional that others did not. The customer service from start to end was exceptional.

I had no complaints regarding the software or the company. They met all my requirements and were great to work with.

Thank you so much for sharing your feedback. We're glad our team and technology was a 5 star experience!

Ease of use. The end users at our conference rarely come to us at the event to ask us how to use the app. For me that is simple proof of its intuitiveness.

I work on getting the content to the app. Typically we have a third party that provides the information and when the integration between the two systems works it works very well. Last year though we had an issue that was not Core-Apps problem but both Core-Apps and I had to struggle to manipulate the data manually. Not fun! In fact somewhat of a near disaster though, again, this was not due to Core-Apps. So what I like least about the software is that there is no work-around to manipulating data. Working from spreadsheets is ok prior to going live. Editing information in many spots is laborious and can be mind boggling.

Thank you for the kind words! The data manipulation issues are real, we have over the last couple months created some ability to make your life easier next go around. Make sure you talk to your project manager for details.

Very professional looking. Lots of functionality to pick and choose

The back end requires significant investment of time and effort from event organizers.

The app is the first place I send attendees and staff for event information. The app holds everything and conveniently displays convention and trade show information in an intuitive manner.

The expense. Each year our committee asks questions about the cost, I do worry that they will ask us to shop around.

Thank you for your response Mary! We look forward to continuing to provide a feature rich event app experience for your attendees!

The CoreApps software is extremely easy to use and the completed apps are great! We have never had any issues in the set-up phase that CoreApps was not quickly able to fix for us with their wonderful customer service. Our conference attendees rave about the app year after year!

Some of the Sponsorship opportunities get a little complex for our sponsors liking. The options available are great, but sponsors often do not want to put in the time to take advantage of them.

Thank you Sharon! We're glad that your event app continues to be well received by your audience!

It manages conference, events, and exposition content very well. I've never had an app that did all of it so seamlessly. Additionally, I strongly feel it is great value. I also really like the capabilities of starring your favorites, taking notes, and sending a post-show recap. Not only have I used Core-Apps from an organizer level, but also as an attendee and I found that feature very beneficial.

Navigating between show years is a bit challenging, though I'm sure that's a way to simplify it. I just haven't addressed it yet. It would be nice to also be able to edit an attendee's registration within the app itself.

We have several ways in which we can address this. Talk to your project manager and a solution can be found.

Though more expensive than the other bids we got for our academic conference, this app has the benefit of an API that pulls the information directly from our All Academic database. This meant that changes to the core system, therefore, are automatically populated in the app, saving us significant staff time. Speaker, schedule, and room updates are generated automatically in the app. The app included the full text of abstracts, lists of authors, and allowed the user to search and sort presentations by theme and type. It also featured My Schedule and My Favorites functions, which allowed participants to plan which sessions to attend in advance.

Searching for names on the app was not truly global. Some of our speakers found that their events did not all show in the search results. If we wanted their names to be searchable with the global search functionality feature we can support it here but it would slow down the app.

Over the past year we have worked to speed up search and provide greater coverage for speakers that are in the author blocks.

The app is easy to use and Core Apps provides good customer support.

Some options are not as obvious: One example is when you create your profile, you don't see yourself listed and our conference attendees think something is wrong until we inform them you will not see yourself in "attendees".

We are working to redesign some of the networking features including profile to make them easier to use

It is a good basic app. It can do all the things that every other app can do - lists speakers, exhibitors, attendees, sessions, etc. We were able to figure out work-around for our sessions. We needed to have our speakers listed in each session in the order of appearance and the Chair & Co-Chairs needed to be listed first. Normally this app lists everyone in alpha order.

You can't search posters/abstracts by multiple fields. You can only search by the title or poster #. We need to be able to search by author(s), title, category, poster # or institution. You can't upload your own spreadsheets. You have to fill them out and send over to Core-Apps for them to upload for you.

The search features you are looking for are in your app today, and depending on the complexity of your data you should be able to use our client importing tools!

I appreciate the responsiveness of the team at core-apps in making our mobile app unique to our event. Also, they have worked with us to create specific content that works for our organization's needs. Their help desk is excellent and very quick to reply and very knowledgeable.

There are some very minor issues with non-changeable color choices that are difficult for some older attendees to see clearly.

We have a redesign of the user interface to help with this issue.

It was easy to use both as a conference planner as well as an attendee.

Seriously, there was nothing I didn’t like.

Thanks!

We've integrated a number of systems into Core-Apps and all are working great, and it has been a very easy experience to work with the team. So easy, that I was worried we'd have a mess on our hands - but we didn't! Our support team is so quick, easy to talk to, gets things done quickly and are always here for us.

The landing page for the mobile app download prompts was a horrible user experience, however, we asked them to change it. They did it within days and now it looks great.

Glad we could meet your needs!

Using Core Apps for the first time was quite rewarding. In 2017, our agency was on the hunt for a product that would help to facilitate the unique needs of our Teacher Leader Summit; specifically, the ability to push out updates to participants in real-time and the need to filter the plethora of sessions in an efficient manner. The overall functioning of the app was met with rave reviews from participants so we were not hesitant to working with them again for our 2018 Teacher Leader Summit. The customer service and support that was provided to us, especially with some unique, challenging requests, were superb!

The setup to having the volume of session materials uploaded uniquely to function in the app was proven to be quite challenging--that was not necessarily solely on Core Apps; but, it was a process that was painstaking memorable.

Rene, we have further refined the feature you are using to make it easier this year!

Core-Apps is easily adjusted to meet the needs of whatever our organization faces and easy to adjust as items come up. That's the one thing I would say works best: ease of use and easy to update/change. Core-Apps support team is responsive and easy to work with.

We are switching to a new sessions management software, so this may be moot (we'll see), but the set-up for categories/tracks isn't that good - too much information. I'd like to see it sleeker/more scaled down so it's simpler for the users.

This app is easy for attendees to use. The functions seems intuitive for my members as I rarely received questions on how/where to navigate. So far as I know, the app performed as it should for each of the conferences we used it for. On the operations/logistics side: the Core-apps teams makes setting things up absolutely a breeze. They are fun to work with while being efficient and helpful. I can't recommended them enough.

I feel we get good value for what we pay for yet I have wondered why apps are as expensive as they are. I realize everyone need/wants to make money. It would be lovely if the pricing would be bit less. For a small trade association, it's a big price tag.

Sounds like we need to get you a sponsor through our Amplify offering!

Easy way to navigate a conference, and becoming the environmentally friendly choice

Too many reminders/notifications, time slots and actual session times differed, not enough customization

Sorry to hear there was not enough customization and the session times were off. We strive for continuous improvement and client communication is an important part of that process.

The software is so easy to use. Anyone can pick it up and instantly be able to find what they are looking for without a lot of learning curve.

It is so easy, show managers have a tendency to put too much on the dashboard thus, making everything harder to locate instead of easier.

Thank you for your feedback Andrea!

Being able to manage speaker confirmation, uploading of bios, photos and presentations and agenda to the app

The software isn't a problem, I would say that support staff do not always communicate adequately and make errors. They also seem to have a high degree of turnover so you start with one person and get transferred to someone else to complete.

Thank you for the feedback Sue, it's constructive insight like this that helps us to optimize our features and customer experience.

There are adequate customization options, like colors, icons, and layout. Being able to choose a background image and custom icons is also a plus.

Having to send app updates and content changes to a Core App team member who then had to update the app wasn't always the most efficient way to handle changes and was somewhat time-consuming. I'd like the ability to update certain content myself rather than having to go through someone else.

Thank you for the feedback Natalie! It's constructive feedback like this that helps us optimize our products and features for our clients and their attendees.

In 2014, our other vendor broke the app with their bad info and the core-apps team worked hard to make our app work correctly the way we wanted. We see new features in the app probably every year.

The person in charge of the app the past two years screwed up the same thing both years. The rep this year was not very responsive or knowledgeable. We seem to get a new rep every year now. The app still has a lot of bugs in it on Androids. Our attendees have trouble figuring out how to do simple things because there aren't any directions they can follow. We had a couple years with improved ratings on our sessions and this year that just disappeared and by the time we can see that part of the app, it's really too late to fix it.

It's truly turnkey. I don't have to re-work my data to fit a convoluted template. The customer service we have received has been wonderful.

A feature we removed from the app last year was left on the app this year which caused some confusion for our attendees. It was resolved/removed quickly.

Thank you for the awesome feedback Christi! We think you're top notch too and look forward to continuing to help.!

Ease of use, interface, design, customer service, ability to create your own schedule, and least inexpensive of all other products I checked out!

Photo uploads needs a bit of improvement. Would love a way to download all the pics at once, when the event is over (as an administrator on the back end).

Thank you for the feedback Janet! We continue to use insight like this to improve our products for our valued clients!

Ease of use, flexibility, ability to completely customize the product to fit our needs. This team was willing to go the extra mile in customizations. They allowed us to use the product in ways it had never been used.

Reporting could be enhanced by creating additional functions within the product. Reporting seems to be limited, however this is also an area I need to explore more with additional features that will be utilized in upcoming events.

Thank you for the feedback Tara! It is always great to hear about positive experiences with our technology. We are always improving and feedback like this helps us achieve our goals of being the best event technology ecosystem for the trade show and event space.

The end result looks good and it's fairly easy for attendees to use. It's customizable and flexible yet still streamlined. It has banner ads, push notifications, and the ability to add/delete/change buttons.

1. It doesn't handle names with accents well. They don't alphabetize correctly and you can't search for them. 2. There's an issue with sessions that have speakers with order numbers (as opposed to a roundtable where there is no numbering). Whe searching for a speaker, the app will list the speaker's presentation order number (e.g, 1, 2, 3, or 4) first, followed by the presentation title when in...

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Very stable, very configurable. Handles complex integrations well and allows for inevitable inconsistencies in source data.

Could improve metrics portal, but we understand that desired metrics are a moving target... Admin areas could also use some improvement.

Thank you for the feedback Steve! It is always great to hear about positive experiences with our technology. We continue to improve our features and functionality and appreciate that you recognize our ability to solve complex problems.