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Gold-Vision CRM vs Pomelo Health Comparison

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Overview

Category Leaders

Gold-Vision is a full suite of highly configurable CRM tools for project management, sales & marketing automation, customer...

Category Leaders

Pomelo Health is a Patient Engagement Software Provider designed to improve the patient experience and streamline healthcare...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

32.50

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

56

24

3

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.3

5

4

3

2

1

16

17

6

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

Love the charts that can be created and the home page which can be set up with favourite information. Customer support has been amazingly helpful.
The level of detail it provides, from opportunity to project delivery is great and provides all the data I need to track opportunities and projects, coupled with easy to use reports.
GV is a great product and costs much less than its competitors. The service we receive is excellent and the webinars are very worthwhile.

Pros

It have been a great partnership and the Pomelo team has been very supportive and responsive.
My experience has been good. My contact has been extremely helpful dealing with all my questions.
This software integrates seamlessly into our EMR system and has great options for sending appointment reminders to our patients.

Cons

Campaign software unable to send without. Gv-c in the email - this can sometimes lead to emails being missed when people reply with the new email address in cc or bcc box.
Terminology was difficult to understand, which made keying data into some fields a challenge. People were putting the same data into different fields because they didn't understand the titles.
The drag and drop functionality for Gold-vision Connect design aspect is a bit clunky and makes it difficult to position and re-size the elements exactly how you want them to look.

Cons

When someone cancels appointment, it deletes from EMR software. Would prefer it kept appt in my system but said cancelled; this way less change someone is lost to follow up.
Terrible support, they responded by deleting my account and data. I responded and they have not replied.
Set up was confusing and not able to make changes based on what we require.
  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review6 months ago

Key features

  • Total features126
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Batch Processing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Management
  • Call Reminders
  • Call Routing
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Care Plan Management
  • Care Summaries
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Desktop Notifications
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • E-Prescribing
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Triggered Actions
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • Field Sales Management
  • File Sharing
  • For Medical Purposes
  • Forecasting
  • Forms Management
  • Health Record Access
  • Intake Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Lab Results
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multivariate Testing
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Opportunity Management
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Pipeline Management
  • Pipeline Reports
  • Practice Management
  • Prescription Renewals
  • Prioritization
  • Progress Tracking
  • Project Management
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Push Notifications
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Rescheduling
  • Routing
  • SMS Messaging
  • SMS Reminders
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Status Tracking
  • Summary Reports
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Territory Management
  • Third Party Integrations
  • To-Do List
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Visual Analytics
  • Voice Mail
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management
  • Total features105
  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Admissions Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Batch Processing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Management
  • Call Reminders
  • Call Routing
  • Call Tracking
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Care Plan Management
  • Care Summaries
  • Cataloging/Categorization
  • Channel Management
  • Charting
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Configurable Workflow
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Data Capture and Transfer
  • Data Import/Export
  • Data Storage Management
  • Data Synchronization
  • Deadline Management
  • Desktop Notifications
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • E-Prescribing
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Management
  • Event Triggered Actions
  • FAQ
  • Facility Scheduling
  • Faculty/Staff Management
  • Field Sales Management
  • File Sharing
  • For Medical Purposes
  • Forecasting
  • Forms Management
  • Health Record Access
  • Intake Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Lab Results
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Messaging
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multivariate Testing
  • No-Show Tracking
  • On Call Scheduling
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Opportunity Management
  • Patient Education
  • Patient Engagement
  • Patient Flow Management
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Questionnaires
  • Patient Records Management
  • Patient Scheduling
  • Performance Metrics
  • Physician Management
  • Physician Scheduling
  • Pipeline Management
  • Pipeline Reports
  • Practice Management
  • Prescription Renewals
  • Prioritization
  • Progress Tracking
  • Project Management
  • Projections
  • Proposal Generation
  • Prospecting Tools
  • Push Notifications
  • Queue Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Request Escalation
  • Rescheduling
  • Routing
  • SMS Messaging
  • SMS Reminders
  • Sales Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search Marketing
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Check-in/Check-out
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Status Tracking
  • Summary Reports
  • Support Ticket Tracking
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Template Management
  • Territory Management
  • Third Party Integrations
  • To-Do List
  • Video Conferencing
  • Video Consultations
  • View-Download-Transmit
  • Virtual Waiting Room
  • Visitor Registration
  • Visual Analytics
  • Voice Mail
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Web Forms
  • Web-based Deployment
  • Website Visitor Tracking
  • Workflow Management

Integrations

  • Total integrations12
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk