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Gold-Vision CRM Logo

Sales, marketing & support CRM

Table of Contents

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Gold-Vision CRM - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Gold-Vision CRM overview

What is Gold-Vision CRM?

Gold-Vision is a highly configurable and user-intuitive CRM solution that will unify your sales & marketing teams. Fully featured and covering all aspects that a modern business needs, you can also integrate Gold-Vision with an impressive number of your day-to-day essentials such as Outlook, Exchange, Gmail, LiveChat, Eventbrite, and many more.

With Gold-Vision CRM you have access to various sales tools that provide visibility on how your leads are performing, allowing for excellent pipeline management capabilities. Capture data automatically from website forms, live chats, or IP tracking tools, define touch points to score leads, and get a live view of your pipeline. Plus, sales automation features enhance the sales process with reminder alerts, defined due dates, follow-ups, and much more to help you stay focused on the task at hand.

The Gold-Vision product line also includes our brand-new product, Gold-Vision Marketing. Gold-Vision Marketing is an all-in-one digital marketing platform which is fully integrated with our CRM. Marketing gives users the ability to create and run campaigns, all whilst data is being fed back into CRM to aid the sales process – making sales and marketing alignment easier than ever.

Decrease waiting times for customers and improve their satisfaction with Gold-Vision’s automated customer support features. All historic support data is logged whether conversations took place via phone or web chat, helping you to track and search customer exchanges, including any linked support tickets.

Project management features allow you to take informed action and stay on top of deadlines by keeping projects organized and on schedule with automated to-do lists, project reporting, due date alerting, appointment tracking, collaboration tools, and more. The ability to keep an eye on project progress and gain valuable insights by manager encourages improved workflow efficiency and organization, ensuring your team stays on top of any task.

Manage your events, conferences, or training courses in one place across the full lifecycle with Gold-Vision's streamlined event bookings system. Enabling real-time booking and payment management, Gold-vision provides a systematic workflow that implements API’s to support website integration, this automatically updates your website with current events by type, date, or location.

Harmonise your customer portal with Gold-Vision to share key CRM data, maximize customer satisfaction, and boost team productivity. Gold-Vision currently offers two types of Portal pages, Account and Activity. The account page acts as a self-service area for customers to update, whereas the activity page gives customers the ability to view or create opportunities, as well as add and see notes and attachments using Gold-Vision. The portal provides the perfect balance of customer self-service, direct support, and communication.

Integrations are a fundamental element that make Gold-Vision such a dynamic system. Whether you want to improve your data enrichment or tender management, Gold-vision will have an Integration for your requirements or customize with our API.

Key benefits of using Gold-Vision CRM

  • Gold-Vision CRM helps reduce administration and increase efficiency with built-in sales automation and workflows, together with alerts and reminders, defined due dates, follow ups, and more.

  • Integration with Outlook and Gmail allows users to track emails and appointments, and automatically store them against accounts.

  • Gold-Vision helps users focus on the right leads as well as reach out at exactly the right moment using intelligent touch point lead scoring.

  • Support features help increase customer satisfaction by providing all customer data in a single location to efficiently track and search through all historical interactions.

  • Gold-Vision's dashboards and analytics provide real-time insight on sales, marketing, events and more, through a range of standard or custom charts and graphs.
  • Starting price

    35per user /
    per month

    Alternatives

    with better value for money

    Gold-Vision CRM’s user interface

    Ease of use rating:

    Gold-Vision CRM pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(43)
    5(88)

    What do users say about Gold-Vision CRM?

    The usage of communication tools on the platform is not always fit for purpose and looks like there will need to be further developments made (potentially backend) to help us reach out goals.

    Select to learn more


    Who uses Gold-Vision CRM?

    Based on 131 verified user reviews.

    Company size

    Small Businesses

    Enterprises

    Midsize Businesses

    Top industries

    Construction
    Financial Services
    Mechanical or Industrial Engineering
    Building Materials
    Others

    Use cases

    CRM
    Account Management
    Lead Management
    Sales Tracking
    Marketing

    Gold-Vision CRM's key features

    Most critical features, based on insights from Gold-Vision CRM users:

    Sales pipeline management
    Contact management
    Reporting/Analytics
    Contact database
    Task management
    Customer database

    All Gold-Vision CRM features

    Features rating:

    For small businesses
    Referral tracking
    Event triggered actions
    Reporting & statistics
    Dynamic content
    ROI tracking
    Drag & drop
    Internal chat integration
    Customizable reports
    Customizable fields
    CRM
    Configurable workflow
    Search/Filter
    Support ticket management
    Workflow management
    Access controls/permissions
    Activity dashboard
    Website visitor tracking
    Alerts/Escalation
    Batch processing
    Calendar management
    Client management
    Email management
    Email marketing
    Pipeline management
    Lead qualification
    Segmentation
    Data import/export
    Lead management
    Calendar/Reminder system
    Interaction tracking
    Forecasting
    Alerts/Notifications
    Quotes/Estimates
    Mobile access
    Lead capture
    Marketing automation
    Document storage
    Lead segmentation
    Email templates
    Territory management
    Lead generation
    Social media integration
    Multivariate testing
    Opportunity management
    Project tracking
    Predictive analytics
    Pipeline reports
    Project time tracking
    Performance metrics
    Project management
    Proposal generation
    Web-based deployment
    Web forms
    Visual analytics
    Third-Party integrations
    Template management
    Support ticket tracking
    Source Tracking
    Shared contacts
    Search marketing
    Search
    Scheduling
    Sales trend analysis
    Sales reports
    Sales forecasting
    Sales approval
    Sales analytics
    Sales activity management
    Reminders
    Real-Time reporting
    Prospecting tools
    Customizable ctas
    Customizable branding
    Customer segmentation
    Conversion tracking
    Contract/License management
    Communication management
    Commission management
    Collaboration tools
    Client tracking
    Chat/Messaging
    Channel management
    Campaign Segmentation
    Campaign management
    Campaign analytics
    Calendar sync
    Bid management
    Automated routing
    API
    Activity tracking
    A/B testing
    Multi-Channel marketing
    Monitoring
    Marketing calendar
    Live chat
    Lead verification/validation
    Lead nurturing
    Lead distribution
    Landing pages/web forms
    For startups
    For ipad devices
    For insurance industry
    For aec industry
    Field sales management
    Estimating
    Email tracking
    Drip campaigns
    Document management
    Data enrichment
    Dashboard
    Customizable templates

    Gold-Vision CRM awards

    Gold-Vision CRM alternatives

    Gold-Vision CRM logo

    Starting from

    35

    /user

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
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    HubSpot CRM logo
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    No pricing info

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    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Salesforce Sales Cloud logo
    learn more

    Starting from

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    No pricing info

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    Free version
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    Zoho CRM logo
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    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Gold-Vision CRM pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Core

    35

    /user

    Per month

    Features included:

    • Sales pipeline management
    • Marketing made simple
    • Service desk support
    • Accounts, contacts, comms, and docs

    Professional

    60

    /user

    Per month

    Features included:

    • Automate your processes
    • Project & time management
    • Quotes, invoices, billing integration
    • Lead management

    Ultimate

    80

    /user

    Per month

    Features included:

    • Marketing automation, branding, CMS
    • Custom integrations
    • On-premises options
    • Global / Mutli-business

    Enterprise

    Empty state illustration for "No pricing info"

    No pricing info

    Features included:

    • Scalable to 1000s of users
    • On-premises options
    • Bespoke in-house development
    • Integrate your entire estate

    User opinions about Gold-Vision CRM price and value

    Value for money rating:

    To see what individual users think of Gold-Vision CRM's price and value, check out the review snippets below.

    “Amazing support - GV are always super quick at helping me enquiries and finding ways to help us use the product better.”
    LG

    Lloyd G.

    Marketing Executive

    “Two best things about Gold Vision from our point of view. Customer service is outstanding - The team is very responsive and great at helping us get the most out of the system.”
    AK

    Andrew K.

    Managing Director

    Gold-Vision CRM integrations (17)

    Integrations rated by users

    We looked at 131 user reviews to identify which products are mentioned as Gold-Vision CRM integrations and how users feel about them.

    Integration rating: 5.0 (2)

    Loqate logo
    Loqate

    Integration rating: 5.0 (2)

    Integration rating: 5.0 (1)

    Xero logo
    Xero

    Integration rating: 3.0 (1)

    Integration rating: 5.0 (1)

    Gold-Vision CRM customer support

    What do users say about Gold-Vision CRM customer support?

    Customer support rating:

    We analyzed 34 verified user reviews to identify positive and negative aspects of Gold-Vision CRM customer support.

    A significant portion of users highlight the support team's quick response times and professional handling of issues.

    Widespread user sentiment praises the friendliness, patience, and approachability of Gold-Vision CRM's support staff.

    A number of users appreciate the team's deep product knowledge and ability to resolve both technical and setup-related queries efficiently.

    Support options

    Email/help desk
    Knowledge base
    Chat
    Phone support
    Faqs/forum

    Training options

    Webinars
    In person
    Documentation
    Videos
    Live online

    To see what individual users say about Gold-Vision CRM's customer support, check out the review snippets below.

    “No issues with Gold Vision that affect our business growth and any minor issues have been resolved by their support team within a fair timescale and with complete professionalism”

    AB

    Ashley B.

    Business Operations Administrator

    “We have reviewed our options after a few years to see if it was still the best option and we decided to stick with GV as it met all of our needs and the main pro was the customer service, Both [sensitive content hidden] have been incredible to deal with.[sensitive content hidden] has been very supportive and knowledgeable though any issue I have.[sensitive content hidden] within the support team is also a dream to talk to.”

    Verified reviewer profile picture

    Aiden T.

    Group Marketing Associate

    “Most of the content makes perfect sense "straight out of the box" but if I ever get stuck, I feel really confident in speaking to an excellent customer support team that always have a solution to hand.”

    RA

    Rupert A.

    Sales Co-ordinator

    Gold-Vision CRM FAQs

    Q. Who are the typical users of Gold-Vision CRM?

    Gold-Vision CRM has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

    These products have better value for money


    Q. What languages does Gold-Vision CRM support?

    Gold-Vision CRM supports the following languages:
    English, French, German


    Q. Does Gold-Vision CRM support mobile devices?

    Gold-Vision CRM supports the following devices:
    Android, iPad, iPhone


    Q. Does Gold-Vision CRM offer an API?

    Yes, Gold-Vision CRM has an API available for use.


    Q. What level of support does Gold-Vision CRM offer?

    Gold-Vision CRM offers the following support options:
    Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum

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