Goody Reviews

Goody

Customer Loyalty, Marketing and CRM solution

4.45/5 (55 reviews)

Shannay Henning

Customer Service is appalling. Out of 3 questions in 12 months, I've had 1 answer.

Used daily for 2+ years
Reviewed 2018-05-09
Review Source: Capterra

Hopefully more customers passing through the store

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Goody

Customer Loyalty, Marketing and CRM solution

Jusmena Kumar

Consistent

Used daily for 1-2 years
Reviewed 2018-05-09
Review Source: Capterra

That's its easy to use, and you only need one card for many site, therefore more people are inclined to use it because it doesn't feel like another card

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Goody

Customer Loyalty, Marketing and CRM solution

Laurie Ruttersmith

An all-in-one loyalty card in app form and on your Smartphone!

Used daily for 6-12 months
Reviewed 2018-02-02
Review Source: Capterra

Working at a cafe, I help customers to sign up and teach them how to use the app so they can start earning points and earn freebies. I tell them of it's other uses and familiar places I have seen Goody Card stations being used.

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Goody

Customer Loyalty, Marketing and CRM solution

Brenda Hawley

New users

Used daily for less than 6 months
Reviewed 2019-01-18
Review Source: Capterra

I think a small printed brochure about Goody and outlining benefits of completing registration and installing the app etc would be good. We don't always have time to talk it through completely with customers if there are others waiting to make a purchase. We are new to Goody and it is a learning exercise for staff and customers. Hopefully the ease of operation for both will improve in time.

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Goody

Customer Loyalty, Marketing and CRM solution

Gaylene Weaver

Fresh fish tinwald

Used daily for 2+ years
Reviewed 2019-02-26
Review Source: Capterra

Customers love having goody n not having to find an actual card in tbeir purses or wallets. We can find every customer using out front till when they are pmacing anmorder

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Goody

Customer Loyalty, Marketing and CRM solution

Angie Scott

Goody

Used daily for 2+ years
Reviewed 2018-09-20
Review Source: Capterra

Mediocre. Easy for the customer, not user friendly for me

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Goody

Customer Loyalty, Marketing and CRM solution

Adirah Coulter-Jeffrey

Goody review

Used daily for 1-2 years
Reviewed 2019-02-26
Review Source: Capterra

Goody

Customer Loyalty, Marketing and CRM solution

Brian Small

Great Promotional Programme

Used daily for 2+ years
Reviewed 2019-02-26
Review Source: Capterra

Customers particularly enjoy getting a birthday present.

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Goody

Customer Loyalty, Marketing and CRM solution

Nik Le Fevre

Good software

Used daily for 2+ years
Reviewed 2019-01-24
Review Source: Capterra

easy to use, and help customers with , ordering new goody cards as well

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Goody

Customer Loyalty, Marketing and CRM solution

Sheryll Bow

Goody Card Newbies

Used daily for less than 6 months
Reviewed 2018-09-17
Review Source: Capterra

Looking forward to being more proactive with contacting customers with email marketing etc, and segmenting our customer base using Goody Card.

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Goody

Customer Loyalty, Marketing and CRM solution

Eddie Xu

useful & helpful. not just a reward programme but a channel to customers' voice

Used daily for 2+ years
Reviewed 2019-02-28
Review Source: Capterra

very useful & smart. it does its job by itself, does not need too much care.

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Goody

Customer Loyalty, Marketing and CRM solution

Liz Young

Hassle-free loyalty card

Used daily for 2+ years
Reviewed 2018-09-25
Review Source: Capterra

Goody card takes care of all my loyalty card customers and is recognizable to people

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Goody

Customer Loyalty, Marketing and CRM solution

Anonymous

Goody review

Used weekly for 1-2 years
Reviewed 2019-04-27
Review Source: Capterra

Goody has making my business vast by attracting more people to my blog.

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Goody

Customer Loyalty, Marketing and CRM solution

Pania Ryan

Dermalogica Goody programme

Used daily for 1-2 years
Reviewed 2019-02-28
Review Source: Capterra

no lagging in the application, simplified by being able to edit the history of previous processors.

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Goody

Customer Loyalty, Marketing and CRM solution

Amber McBeth

Good for the win

Used daily for 6-12 months
Reviewed 2019-01-24
Review Source: Capterra

The thing I love most about the software is how simple it is to use. There are no big forms for the customer to fill out, they literally enter their email address and it's done.

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Goody

Customer Loyalty, Marketing and CRM solution

Chris Smith

Very happy

Used daily for 6-12 months
Reviewed 2019-01-18
Review Source: Capterra

It is helping us to communicate regularly with our customers

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Goody

Customer Loyalty, Marketing and CRM solution

Brian Riches

Goody is Great

Used daily for 6-12 months
Reviewed 2019-01-20
Review Source: Capterra

we are really happy with it, happier still with the support and easy interfaces to our business and our customers

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Goody

Customer Loyalty, Marketing and CRM solution

Che Comrie

A Simple, flexible CRM system for Point of Sale

Used daily for 1-2 years
Reviewed 2018-10-10
Review Source: Capterra

Goody is easy to install and administer. If ever there is or was a problem I know I can talk to someone on the phone or via chat immediately. I've never been treated like a 'stupid user'. Love goody.

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Goody

Customer Loyalty, Marketing and CRM solution

Marcelo Gonzalez

Great customer support and extensive knowledge of the hair industry, couldn't be happier

Used daily for 2+ years
Reviewed 2018-02-13
Review Source: Capterra

the best about Gooody Card is how it interacts with our clients and the response it has from the clients, develop a great credibility among the clients

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Goody

Customer Loyalty, Marketing and CRM solution

Shannay Henning

Goody review 2019

Used daily for 2+ years
Reviewed 2019-03-12
Review Source: Capterra

Customer service can most definitely be improved considering the cost. Overall customers are happy when they are able to redeem their points and since it's managed by an app as opposed to being done manually by myself it's a good thing to have.

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Goody

Customer Loyalty, Marketing and CRM solution

Vishal Kumar

Value of product

Used daily for 1-2 years
Reviewed 2019-01-31
Review Source: Capterra

It's easy to use and helps to retain the customer database.

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Goody

Customer Loyalty, Marketing and CRM solution

Aimee Kay

Amaaazing support

Used daily for less than 6 months
Reviewed 2018-09-18
Review Source: Capterra

everything is automated so little time spent on it. support is always happy to answer even the most basic questions and sort anything fast. very friendly and user friendly

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Goody

Customer Loyalty, Marketing and CRM solution

Rakesh Ishwarlal

Average , still not sure whether this is actually good for the business.

Used occasionally for 2+ years
Reviewed 2018-05-09
Review Source: Capterra

Goody

Customer Loyalty, Marketing and CRM solution

Ross Whiteside

Goody Rewards just works

Used daily for 6-12 months
Reviewed 2019-02-26
Review Source: Capterra

Friendly, Local & responsive to queries.

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Goody

Customer Loyalty, Marketing and CRM solution

Mel van Amstedam

Kiwi Timber

Used daily for 6-12 months
Reviewed 2019-03-05
Review Source: Capterra

Overall we are happy

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Goody

Customer Loyalty, Marketing and CRM solution

Anna Yule

Great product, Staff always just a message away from help when needed

Used daily for 6-12 months
Reviewed 2018-05-10
Review Source: Capterra

The universal card is handy for customers so they can use this anywhere that has Goody. App is helpful as the key tags would easily get lost.

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Goody

Customer Loyalty, Marketing and CRM solution

Carine Wallace

Goody is great!

Used daily for less than 6 months
Reviewed 2019-02-27
Review Source: Capterra

Goody has been great in the feedback forms of finding out what clients truly feel about your business and what you can improve on.

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Goody

Customer Loyalty, Marketing and CRM solution

malkit singh

A quick, easy way to earn rewards and helping in making regular customer base and also attracting tb

Used daily for 1-2 years
Reviewed 2018-02-03
Review Source: Capterra

easy to use, great idea. it has so many features as earn points and rewards from local businesses,Track your savings and activity, Store all your loyalty cards.

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Goody

Customer Loyalty, Marketing and CRM solution

Kathy-Lee Morriss

Good Stuff so far

Used daily for less than 6 months
Reviewed 2018-09-05
Review Source: Capterra

Good, relatively easy to learn. Good instructions and very helpful customer service from Goody which makes the overall experience fantastic.

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Goody

Customer Loyalty, Marketing and CRM solution

Tessa Sowry

Practical

Used monthly for 2+ years
Reviewed 2019-03-31
Review Source: Capterra

Easy to use. Customers can log into the app to track their points and update any information. This is good as it takes a workload off the company. Customer service is outstanding, our rep is superb to deal with.

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Goody

Customer Loyalty, Marketing and CRM solution

Jasmin L

Great customer loyalty programme!

Used weekly for 6-12 months
Reviewed 2019-01-20
Review Source: Capterra

We have been able to retain more customers and bring back some who have 'dropped off' with incentives for those that haven't visited in a while, or those who visited only once and haven't come back for a while.

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Goody

Customer Loyalty, Marketing and CRM solution

Gabby Hight

Account Executive

Used weekly for 1-2 years
Reviewed 2019-01-31
Review Source: Capterra

Difficult to work with and hard to get problems resolved quickly.

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Goody

Customer Loyalty, Marketing and CRM solution

Camille Le Lievre

Easy to use

Used daily for less than 6 months
Reviewed 2018-09-19
Review Source: Capterra

Overall we have had a positive experience with Goody so far, it seems that is system has a lot of great marketing options and the back office side of things has been easy to understand.

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Goody

Customer Loyalty, Marketing and CRM solution

Aimee Baird

I really like the concept but someone may come in store and spend .

Used daily for 1-2 years
Reviewed 2018-02-12
Review Source: Capterra

Simple to use. I like how we can change the deals to suit us and what promotions that we would like to offer instore

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Goody

Customer Loyalty, Marketing and CRM solution

Meghan Seamark

Has done wonders for our customer database and customer loyalty

Used daily for less than 6 months
Reviewed 2018-02-02
Review Source: Capterra

An easy customer loyalty package that is recognised and loved by our customers and staff. In less than 6 months we have managed to set up over 2000 customers and they have redeemed many rewards. It truly is a great system.

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Goody

Customer Loyalty, Marketing and CRM solution

TJ Boparai

Useful programe

Used monthly for 2+ years
Reviewed 2019-02-27
Review Source: Capterra

It’s has been satisfactory. I wish we had more Point of Sale material so customers can Join without staff need to convince them. We have a very poor joining rate at our establishment. We have trained staff over and over again.

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Goody

Customer Loyalty, Marketing and CRM solution

Just Pott

Good business/marketing tool, but the functionality is little limited and a bit pricey

Used daily for less than 6 months
Reviewed 2018-11-16
Review Source: Capterra

Overall a good experience

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Goody

Customer Loyalty, Marketing and CRM solution

Jan Ferguson

A very organized and professional service with great printed material and wonderful backup.

Used daily for less than 6 months
Reviewed 2018-03-22
Review Source: Capterra

It was easy and quick to use, as we are busy people we don't have a lot of time so we appreciate the simplicity.

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Goody

Customer Loyalty, Marketing and CRM solution

Liam Gray

Marketing Manager

Used daily for 6-12 months
Reviewed 2019-01-29
Review Source: Capterra

The software is relatively easy to use and explain. Simple and direct.

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Goody

Customer Loyalty, Marketing and CRM solution

Viral Vala

Worth it

Used daily for less than 6 months
Reviewed 2018-08-27
Review Source: Capterra

Goody

Customer Loyalty, Marketing and CRM solution

Anis Millwala

Very prompt response to customer service requests

Used daily for less than 6 months
Reviewed 2018-03-29
Review Source: Capterra

Ease of use, Good in store display. One card can be used at all businesses with loyalty program powered by Goody. If one forgets the card can accumulate loyalty points through email checkin - how cool.

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Goody

Customer Loyalty, Marketing and CRM solution

Scott Coles

Goody review

Used daily for 6-12 months
Reviewed 2018-09-18
Review Source: Capterra

Getting customers back in the door

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Goody

Customer Loyalty, Marketing and CRM solution

Brent Spicer

Just try it!

Used weekly for less than 6 months
Reviewed 2018-02-07
Review Source: Capterra

We use Goody simply to acquire new customers. It gives us a nice steady stream of new customers through the door and we can actually track coupons redeemed using the software. So it's 100% digital. We don't need to run entertainment book types offers, which tend to either over discount, discount to our regular customer or are hardly ever actually redeemed. With Goody, we're not bombarded with a Grabone/Groupon type deal. It's totally the way to run local promotions at a low-price point.

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Goody

Customer Loyalty, Marketing and CRM solution

Marie Fowler

Great product

Used weekly for 6-12 months
Reviewed 2018-09-17
Review Source: Capterra

No issues with goody

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Goody

Customer Loyalty, Marketing and CRM solution

Jennie Mole

Fairly easy to use

Used daily for less than 6 months
Reviewed 2018-02-15
Review Source: Capterra

pretty quick, easy to use. easy to sign people up.

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Goody

Customer Loyalty, Marketing and CRM solution

Brian Riches

So far - easy to use and

Used daily for less than 6 months
Reviewed 2018-05-24
Review Source: Capterra

Its early stages - so i'm still finding my way - but i'm happy with what i can do so far - but i like the potential of what we will be able to achieve

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Goody

Customer Loyalty, Marketing and CRM solution

Arjun Ghai

One of the best decision I have taken for my Business

Used daily for less than 6 months
Reviewed 2018-02-02
Review Source: Capterra

Tracking sales per customer.

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Goody

Customer Loyalty, Marketing and CRM solution

Vaughan Moss

Very simple to understand and rewards are determined locally

Used weekly for 6-12 months
Reviewed 2018-02-09
Review Source: Capterra

Local programme for local customers with a national or big brand feel. Very easy to understand and to use

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Goody

Customer Loyalty, Marketing and CRM solution

Scott Marment

Easy to use and effective marketing

Used monthly for 1-2 years
Reviewed 2018-05-05
Review Source: Capterra

using the online merchant centre and the campaigns that can keep new customers coming back and then getting in touch with customers that haven't been in a while and getting them back in

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Goody

Customer Loyalty, Marketing and CRM solution

Delys Chacon

a fantastic experience in video games

Used weekly for less than 6 months
Reviewed 2018-07-11
Review Source: Capterra

fun in my free time which is of excellent enjoyment

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Goody

Customer Loyalty, Marketing and CRM solution

Bex Pratt

Good service

Used weekly for less than 6 months
Reviewed 2019-04-10
Review Source: Capterra

I think goody overall is a good software, and representative has been extremely helpful.

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Goody

Customer Loyalty, Marketing and CRM solution

Omprakash Verma

This is best site for sell and by domain

Used weekly for less than 6 months
Reviewed 2018-10-19
Review Source: Capterra

I m also searching new domain for earning and I have earned more money on this platform

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Goody

Customer Loyalty, Marketing and CRM solution

Marie Fowler

Great, easy to use system.

Used weekly for less than 6 months
Reviewed 2018-02-02
Review Source: Capterra

Works well, easy to use.

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Goody

Customer Loyalty, Marketing and CRM solution

TARIQ AZIZ

hy

Used weekly for less than 6 months
Reviewed 2019-01-15
Review Source: Capterra

Goody

Customer Loyalty, Marketing and CRM solution

Vivian Yuan

Easy to use

Used monthly for less than 6 months
Reviewed 2018-02-28
Review Source: Capterra

Add points gain Rewards nothing else . I really don't like you want to me see more want then I want to say

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Goody

Customer Loyalty, Marketing and CRM solution