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GoReminders vs MessageKite Comparison

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Overview

Category Leaders

GoReminders is an appointment reminder and SMS scheduling service for businesses of all sizes. The reminders and confirmation tool can be used to schedule text messages & emails to send to clients in order to reduce the number of no-shows and confirm appointments.

MessageKite is a front-desk communication software designed to help music schools and businesses manage interactions with customers, staff members, suppliers, teachers, and students using a centralized platform. Managers can automatically schedule and send appointment reminders.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

25

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

14

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

111

5

4

3

2

1

99

10

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.2

13

5

4

3

2

1

5

6

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Very easy to use, has many features that are very helpful. I love that it does all the work for you.
Our overall experience with GoReminders is Great. It seems like each month they are adding new features that helps us save even more time and money.
The best feature that I like is, all the reminders show on your google calendar or the app that you sync it to. They provide an excellent customer service too.

Pros

The email alerts are super helpful, and being able to categorize my contacts within Messagekite is also very useful. The software is simple, easy to look at, and easy to use.
We are a small retail boutique and didn't have the budget for some of the more robust options available. We decided to give MessageKite a try with their free trial option, and fell in love.
I love that I am able to use a text message service straight from my business phone. It helps to keep in touch with my client base.

Cons

I wish that i could skip ahead and cancel an appt. Im only able to cancel the following appt.
We started using GoReminders in an attempt to cut down on the number of clients who did not show up for their appointments.
It took me some time to get everything customized. Though I'm not sure i could really call that a con, since the customization is what runs your business going forward.

Cons

The alert for the notifications is the most annoying sound ever. There is no way to choose a different tone/sound or to adjust the volume.
The alert sound is horrendous. I use a lot of other audio features on my work computer throughout the day, and I've had to mute the Messagekite browser tab to escape the sound.
Some emojis or images that client's send me show up as weird characters or just blank texts. I never know what i'm missing as it could be important.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features116
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cancellation Tracking
  • Chat/Messaging
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Electronic Payments
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • For Lawyers
  • For Salons and Spas
  • Group Scheduling
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Maintenance Scheduling
  • Mass Texting
  • Message Personalization
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Grooming
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payment Reminders
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Physician Management
  • Ratings/Reviews
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Review Request
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service History
  • Social Media Integration
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Third-Party Integrations
  • Time Zone Tracking
  • Transaction History
  • Two-Way Communication
  • Website Integration
  • Total features25
  • 2-Way Messaging
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Address Book
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Attendance Tracking
  • Automated Responses
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Cancellation Tracking
  • Chat/Messaging
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Electronic Payments
  • Email Alerts
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Scheduling
  • Facility Scheduling
  • For Lawyers
  • For Salons and Spas
  • Group Scheduling
  • Interaction Tracking
  • Invoice Management
  • Invoice Processing
  • Live Chat
  • Maintenance Scheduling
  • Mass Texting
  • Message Personalization
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Grooming
  • Multi-Channel Marketing
  • Multi-Language
  • Multi-Location
  • Multiple User Accounts
  • Negative Feedback Management
  • No-Show Tracking
  • Online Booking
  • Online Payments
  • Payment Processing
  • Payment Reminders
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Physician Management
  • Ratings/Reviews
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Scheduling
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Review Request
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service Catalog
  • Service History
  • Social Media Integration
  • Staff Calendar
  • Staff Management
  • Status Tracking
  • Surveys & Feedback
  • Task Scheduling
  • Team Calendars
  • Third-Party Integrations
  • Time Zone Tracking
  • Transaction History
  • Two-Way Communication
  • Website Integration

Integrations

  • Total integrations2
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrationsN/A
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

Alternatives

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