GoReminders Features

GoReminders

Text & email reminders for appointments, meetings & more

4.83/5 (40 reviews)

GoReminders Feature Summary

  • Appointment management
  • Appointment reminders
  • Appointment scheduling
  • Automatic notifications
  • Automatic reminders
  • Calendar sync
  • Calendar sync with Google
  • Contact database
  • Custom fields
  • Customer experience management
  • Customizable templates
  • Email notifications
  • Email reminders
  • Group calendars
  • Multi-language
  • Online booking
  • Real time updates
  • Recurring appointments
  • Recurring tasks
  • SMS integration
  • SMS messaging
  • Scheduled emails
  • Status tracking
  • Synchronous editing
  • Two-way messaging

Competitor Feature Comparison

API
Appointment Management
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Built-In Database
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Contact Database
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer Experience Management
Customizable Branding
Customizable Templates
Electronic Payments
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Event Calendar
Event Scheduling
Follow-up Scheduling
HIPAA Compliance
Mobile Alerts
Multi-Language
Online Booking Integration
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
SMS Integration
Search Functionality
Status Tracking
Synchronous Editing
Team Calendars
Widgets
Visit WebsiteCompare App
API
Appointment Management
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Built-In Database
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Contact Database
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer Experience Management
Customizable Branding
Customizable Templates
Electronic Payments
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Event Calendar
Event Scheduling
Follow-up Scheduling
HIPAA Compliance
Mobile Alerts
Multi-Language
Online Booking Integration
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
SMS Integration
Search Functionality
Status Tracking
Synchronous Editing
Team Calendars
Widgets
Visit WebsiteCompare App
API
Appointment Management
Automated Scheduling
Automatic Notifications
Availability Management
Billing & Invoicing
Booking Management
Built-In Database
Calendar Management
Calendar Sync with Google
Class Scheduling
Client Management
Client Portal
Contact Database
Credit Card Processing
Custom Fields
Custom Forms
Customer Database
Customer Experience Management
Customizable Branding
Customizable Templates
Electronic Payments
Email Invitations & Reminders
Email Marketing Management
Email Notifications
Event Calendar
Event Scheduling
Follow-up Scheduling
HIPAA Compliance
Mobile Alerts
Multi-Language
Online Booking Integration
Real Time Updates
Recurring Tasks
Reminders
Reporting & Statistics
SMS Integration
Search Functionality
Status Tracking
Synchronous Editing
Team Calendars
Widgets
Visit WebsiteCompare App

Mobile apps

iOS App


235 reviews

Requires iOS 10.3 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


46 reviews

GoReminders Feature Reviews

25 reviewers had the following to say about GoReminders's features:

Miriam Banarer

Good appt reminder program for small business

2019-01-09

This program has reduced our no-show rate and has decreased the laborious task of calling customers to remind them of their appointment

Pros

I like being able to customize the message sent out to customers, customize when I want them to get their reminder text and that they can text back a cancel/confirm response.

Cons

I wish there was an easy way to import names/numbers from a database

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Miriam,

Thank you for your positive review! It's great to hear that we have reduced your no-show rate, as well as saving you time on laborious tasks that take you away from the core of running your business.

We actually do have an import feature and I'll reach out to you directly with more information and instructions.

Thanks again for your review.
-Noah, Customer Support

Read more
Renee Mersino

GoReminders helped us reduce our No-show rate and communicate easily with our patients

2020-01-22

All our patients love the appointment reminders. We also use GoReminders to contact people who have missed appointments or need to reschedule and it's a super easy way to communicate and get those patients back on our books.

Pros

You can also easily go into calendar and update any appointments.

Cons

The only thing we really have a complaint about is that if you are set up to send a sequence of reminders, it will only stop sending reminders if patients/customers/clients respond with R or Reschedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Thanks so much for your amazing review of GoReminders. We're so happy that it's easy for you to use and setup, and that your patients love the reminders! Often that is the most important aspect!

I understand what you're saying regarding your complaint, and we actually do have additional features for that which you may not be aware of. I'll reach out to you right now with info on those features.

Let us know if anything ever comes up!

Best,
Noah, Customer Support

Read more
Madhuri Alahari

Best reminder service out there hands down!

2016-12-13

It let's you Quickly schedule appointments and the clients automatically get reminders via Text Message or Email, whichever you choose.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hello Madhuri, thank you for your wonderful review of GoReminders. We are happy that GoReminders works well for your company :)

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Michael Ngo

Great product

2020-02-01

Also the customer support is great and very accommodating when we ran short of some reminders. [SENSITIVE CONTENT HIDDEN] was great in resolving this for us.

Pros

Very easy to show your staffs on how to input the reminders and having both options to either text or email the customer automatically.

Cons

We had no issues with the software at all.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Michael,

Thank you so much for your kind words about our service and customer support. I'm so glad that GoReminders has been easy to use for you and your staff as well as saving you a lot of time with our text and email reminders.

We greatly appreciate your feedback and support! Thank you again for your review.
- Oceana, Customer Support

Read more
Beth Hill

Time Saver

2019-07-22

Overall, I would recommend this program for those with busy schedules that was the ease of sending reminders that need confirmations prior to securing the date and time.

Pros

It is easy to use and the ability to create multiple templates is very nice.

Cons

I also have come across clients that wish to hold conversations through the text system and it isn't as easy to reply back to them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Beth,

Thanks for your great and detailed review of GoReminders! We're happy to be able to save you time and effort in your business.

To help with the "Cancel" issue that you're having, you can simply ask your customers to reply with "Cancel" for any appointment that they'd like to cancel. Then when you see that message, you'll know that they would just like to cancel. Let us know if you have any questions!

Thanks again for your review.
-Noah, Customer Support

Read more
Linda Baumann

Great product for the cost! Makes life so much easier and customer service is excellent .

2018-07-03

Pros

No more reminder phone calls.

Cons

We thought it might not customize to our industry well but it's very flexible and did just fine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Linda,

Thanks for your review! We are pleased that GoReminders is working flawlessly for your company. We pride ourselves on the flexibility of GoReminders.

Any Feedback is greatly appreciated as our main focus is to constantly improve :)

Did you know that in your Settings you can specify the default appointment length, and you can setup all of your services? That way your correct appointment length will be pre-filled when you go to setup an appointment, and you can specify what service the appointment is for, which can help customize your reminders even further!

Let me know if you have any questions.

Thanks again for your review.
-Noah, Customer Support

Read more
Judy Boogaart

New User for Church Needs

2018-11-21

We frequently schedule 4 months out and then send the schedules to the volunteers who don't always put things on their personal calendars. Now I have a way to gently remind them as the date they are needed gets closer.

Pros

I researched quite a few reminder programs, free and for pay.

Cons

For a small church as ours, it is a bit expensive. I would have like to see a more tiered pricing option.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hello Judy,

Thank you for the wonderful review about GoReminders. We are delighted that you found GoReminders' template features useful.

Did you know that you can have GoReminders appointments show up in your regular calendar? iPhone & iPad calendar, Google Calendar, iCal, Outlook and more. To do so, go to Settings > Calendar in your GoReminders account. If you're using Google Calendar the appointments will show up immediately; other calendar systems take some time to show updated appointments. Hope this helps you get the most out of GoReminders :)

Thanks again for your review.
-Noah, Customer Support

Read more
Leanne E. Staback, M.Ed.

Great product. So far, the best SMS Texting system I've found for my business.

2018-07-10

Pros

I like the point-and-click calendar and time scroll settings.

Cons

I don't like the fact that I can't have the same reminder sent to more than one person at a time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Leanne,

Thank you for your amazing review of GoReminders. We're so happy that we're the best texting system that you have found! It sounds like you set up your reminder schedule in a great way!

We hear what you are saying about group appointments, and I have forwarded your review with this feedback to the product team. We always take our customers' feedback seriously, and you are helping shape the future of GoReminders.

Thanks again for your review.
-Noah, Customer Support

Read more
Brian Taix

Go Reminders the review

2019-12-18

great addition and customers like it

Pros

I like that it is very easy to use and it does save information so next time input - it pulls it up

Cons

It all is good it would be nice if you could add notes to reminders to customers and it also would be nice if it transferred from our scheduler to reminders but that's a software issue with scheduler more than anything

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Brian,

Thanks for your great review! So happy to hear that you find GoReminders so easy to use, and that you're taking advantage of our auto-fill functionality.

Did you know that you can add notes in reminders for your customers? That's part of our custom message functionality when creating a new appointment, or editing an existing one. I'll reach out to you directly to make sure you see that option.

Thanks again for your review.
-Noah, Customer Support

Read more
Hanah St.Rose

Simple Reminder Website

2019-04-24

I love reminder sites and appointment sites.

Pros

I love how I can set reminder templates and I don’t have to keep going back to create new ones.

Cons

I dislike how every single time I log in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Hanah,

Thanks for your positive review! We're so happy to reduce the amount of hassle in your business. We pride our self on our simplicity and value, and you seem to be benefiting from both :)

Thank you for your feedback about our chat/support messages. You are correct, we just want our users to always know that we are available to help should anything come up. If you'd like a better deal, you can save 20% by switching to yearly billing!

Thanks again for your review.
-Noah, Customer Support

Read more
Pamela Murphy

Go Go Go Reminders!!

2019-12-17

A1, A++ Positive Experience in every way!

Pros

Not only is the online platform easy to use for our office staff, it is easy and convenient for our customers to respond to.

Cons

we needed an additional field for it to work best for us, and when we contacted GoReminders they added it for us; no problem, and very quicky!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Pamela,

Thanks so much for your great review! We're so glad that you find GoReminders so easy to use, and it was our pleasure to help you out when you needed that extra field.

-Noah, Customer Support

Read more
Melissa Depape

Fun and easy to use!

2020-01-22

So far so good. I love all the little updates they do.

Pros

I love that the interface is easy to learn and understand.

Cons

During the initial set up, my email was entered incorrectly, and I couldn’t log in, so I had to contact someone to help me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Thanks so much for your amazing review of GoReminders. We're so happy that it was easy for you to learn and understand.

Sometimes there are typos - we understand that and are ready to help whenever someone signs up with the wrong email address :)

Let us know if anything ever comes up!

Best,
Noah, Customer Support

Read more
Pamela Lowe

Great program. Saves us time and effort from making daily phone calls to confirm appointments.

2018-07-13

Pros

That makes it easier, quicker, and more accurate for future appointment reminders that need to be sent.

Cons

There are times when I need to see if a reminder has been sent, but I don't want to take the time to look for the appointment date in my company database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hello Pamela,

Thank you for the wonderful review about GoReminders. We are glad that GoReminders is working wonders for your appointments. Any feedback is good feedback, we are always working on making GoReminders more practical.

You can easily search by patient name on the Manage Customers page. Let us know if that helps you out!

Thanks again for your review.
-Noah, Customer Support

Read more
Anonymous
A verified reviewer

Startup was a little tricky, but great performance since then!

2018-07-16

Pros

This was the first automated reminder tool that we sought out and tried and we are very pleased.

Cons

There were a couple minor hiccups setting up the reminders, but we have had no issues since then.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Thank you for the lovely review of GoReminders. We are pleased that it helped with time management and reducing no-shows.

To have a conversation with clients before an appointment, we suggest setting your reminders to send two or three days beforehand. When the client replies you'll receive a notification and you can reply accordingly. Hope this is of help :)

Thanks again for your review.
-Noah, Customer Support

Read more
Beverly Antoine

Great Reminder Software

2019-04-27

Pros

You can set the reminder for sending messages through text, email or both.

Cons

Keeps everyone on time.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Beverly,

Thanks so much for your great review! We're very glad that you're satisfied with GoReminders and that it helps you run your business smoothly.

Let us know if you ever have any questions.

-Noah, Customer Support

Read more
Linda Svrcek

Since we started using GoReminders our volunteers remember to show up for their scheduled shifts.

2018-07-10

Eliminated the need for store managers to call their scheduled volunteers to make sure they remembered to come. If we can keep our thrift shop open, we make more sales which increases the donation we make to the agency we support, so everyone wins!

Pros

GoReminders is very easy to use, and it takes me about 20 minutes to set up an entire month's reminders. If someone's schedule changes during the month, and I need to edit which volunteer will be on a shift, it takes only seconds to make the change in GoReminders.

Cons

I can't think of anything about it that is disagreeable. It's easy to use, takes little time, and has helped us keep our shop open every day.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Linda,

Thank you for the superb review of GoReminders! We are glad that GoReminders has been efficient for your Thrift Shop :)

If you ever have any issues, feel free to let us know and we'll work with you to solve them immediately!

Thanks again for your review.
-Noah, Customer Support

Read more
Teri Cooper

Huge timesaver

2018-06-21

I'm no longer spending hours making reminder calls or sending texts to my clients to confirm their appointments.

Pros

It's easy to use and has decreased my No Shows significantly. The Customer service has been fantastic and quick to respond to any questions.

Cons

I've only had a positive experience Since I have used their software. I do not have anything negative to share.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hello Teri,
Thanks you for review! We're delighted that GoReminders has been a good fit for your company. :)

Please let us know if you ever have any feedback or ideas for how we can improve.

-Noah, Customer Support

Read more
Jamie S

Works

2020-01-23

Pros

Daily use for appointment reminders. Enter name and phone number and receive email confirmation.

Cons

The appointment date should go to the next weekday.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Jamie,

Thank you so much for taking the time to give your review! We really appreciate your feedback.

I am so sorry that you were not able to achieve the result you wanted with your appointment dates. I will follow up with you directly to get more details and to answer any additional questions you may have.

Thank you again for your review!
-Oceana, Customer Support

Read more
Anonymous
(Building Materials company, 51-200 employees)

Very easy to use!

2019-01-21

Pros

It streamlined a process that was time consuming for our team.

Cons

Great customer service, too.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi, thank you so much for your positive review! We're so happy to be able to streamline your business and save time for your team.

We're also happy that we've been able to offer you top of the line customer service :)

Thanks again for your review.
-Noah, Customer Support

Read more
Kay Bright

Quick and Simple Text Messages

2020-01-22

Pros

The ease of setting up new reminders. We like that is saves our contacts for future appointments.

Cons

Only have the ability to have message texted one day in advance.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Thanks for your review of GoReminders! I'm so happy that GoReminders is so easy for you to use for setting up appointments and reminders. Ease of use is one of our main goals, and it appears that you are benefitting from that :)

You can completely customize the reminder schedule! I'll reach out to you directly right now to make sure you're aware of that feature.

Thanks again for your review.
-Noah, Customer Support

Read more
Jeremy Coco

Helps Remind My Customers To Utilize My Service

2020-01-26

My experience with GoReminders has been excellent. I would highly recommend them.

Pros

It allows me to set up messages to remind my customers to submit orders before the deadline.

Cons

I don't like how if I need to change a date for a reminder, it changes all of them if it is selected to distribute weekly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Jeremy,

Thank you so much for your amazing review! I am thrilled that GoReminders has helped you increase repeat business and has been so easy for you to use when reminding your customers about their orders.

I am very sorry that you are having some trouble with editing the dates of your recurring weekly appointments when you need to make a change to one appointment. I'll follow up with you via email to assist you further with this.

Thanks again for your wonderful feedback!
-Oceana, Customer Support

Read more
Wendy Blaine

excellent product

2019-12-18

Our cancellations and 'no show' appointments have been significantly reduced.

Pros

We have found it easy to use the program after the initial setup

Cons

Some of our consumers don't like getting two reminders. It would be nice if we could choose how many reminders each of the consumers get.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Wendy,

Thanks for your review of GoReminders! We're so happy that GoReminders is so easy for you to use, and that it has helped your business by decreasing no shows.

You can actually customize how many reminders each customer gets by using our Message Sequences feature. I'll reach out to you directly to make sure you're aware of that feature.

Thanks again for your review.
-Noah, Customer Support

Read more
Brittany Tripp

excellent way to remind your customers of appointments

2018-03-07

Pros

we use this system to remind our customers of appointments we've made to discuss their insurance needs.

Cons

occasionally my staff will input information incorrectly and i will think that the reminder has gone out and nothing goes, but it is more of a user error!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hello Brittany,
Thanks for your review of GoReminders. We are happy that GoReminders is working well for you :)

Let us know if you think there's any particular reason why you are experiencing user error. If we can do anything to make our UI better, then we will!

Thanks again for your review.
-Noah, Customer Support

Read more
Cheryl Olguin

Thanks

2019-12-18

It's so helpful having the reminders for my clients

Pros

This is so easy!! Totally fits for what I needed.

Cons

Nothing. I really appreciated the ease of this program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Cheryl,

Thanks so much for your amazing review of GoReminders. We're so happy that it's easy for you to use, and that it's helped you remind your clients.

Let us know if anything ever comes up!

Best,
Noah, Customer Support

Read more
Nancy Gaudet

Very Effective Appointment Scheduler

2019-12-16

Pros

It has caused a drastic decrease in no shows for appointments.

Cons

Would like to schedule other frequency of reminders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GoReminders


Hi Nancy,

First of all, thanks so much for your kind feedback about how effective GoReminders is at appointment scheduling, and for taking the time to post a review. I'm ecstatic to hear that your appointment no-show rate has been drastically reduced!

You mentioned wanting to control the frequency of reminders, so I wanted to make sure you're aware that in GoReminders you can customize the timing and frequency. I'm going to follow up with you directly to get more details and I'll make sure any of your remaining questions get answered!

Thanks again for your review.
-Noah, Customer Support

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