GOrendezvous Features List

GOrendezvous

Online appointment scheduling for small service businesses

4.56/5 (16 reviews)

GOrendezvous Feature Summary

  • Appointment Reminders
  • Reservations
  • Payment Processing
  • Recurring Appointments
  • Online Scheduling

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (273 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (95 other apps)
Automatic Notifications (132 other apps)
Automatic Reminders (128 other apps)
CRM Integration (93 other apps)
Calendar Management (124 other apps)
Contact Database (96 other apps)
Custom Fields (102 other apps)
Customer Database (103 other apps)
Customizable Branding (126 other apps)
Customizable Reporting (110 other apps)
Customizable Templates (107 other apps)
Data Import/Export (124 other apps)
Electronic Payments (99 other apps)
Email Integration (123 other apps)
Mobile Integration (100 other apps)
Reporting & Statistics (122 other apps)
Social Media Integration (112 other apps)
Third Party Integration (134 other apps)

Competitor Feature Comparison

GOrendezvous Feature Reviews

13 reviewers had the following to say about GOrendezvous's features:

Steven Procter

Excellent light-weight booking system with good value

2017-07-11

improved automation , patient and clinician convenience

Pros

Simple interface. Ability to integrate features easily into website (e.g. booking button).

Cons

Heavy branding (would prefer more white-labeling ability) Revenue reports could be more robust (e.g.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Steven,

I'm glad that you enjoy our new features.
Thanks for the suggestions :) I'll take note of your feedback. As you have noticed, we always work on improving our appointment management software!

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Amanda Matos

Easy to use and sync with calendars

2017-07-11

Pros

Automatic email reminders, patients information (pictures, DOB), patients can notify for cancellations.

Cons

Web-based, cannot access unless there is wifi, syncing of calendars can only be done through google account (so i need to use two different emails)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Amanda,

Happy to hear that you like the mentioned features.
Indeed, it is unfortunate that apps cannot be accessed without wifi or data.
Although the syncing of calendars can only be done through Google Calendar, everything is synced automatically between your personal calendar and your GOrendezvous calendar afterwards :) All you need to do now is to watch new appointments appear in your personal calendar ;)

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Daniel Dery

Great service! Efficient at setting appointments and getting reminders.

2017-07-17

Automatic Reminders, people not missing appointments because they forgot, much less time spent on phone reminding clients to training tomorrow.

Pros

Automatic Reminders, finding appointments with any professional with efficient search function, OUT OF THIS WORLD costumer service (Bravo!).

Cons

1. On mobile: when you book your client and write his name partially, it gives you the list of clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Daniel,

I'm glad that you like the automatic reminders and the easiness at setting appointments.
Also super happy to hear these good words about our customer service! I'll make sure to share it to the team.
We understand that some features are less optimal on mobile. Nevertheless, we're working hard on an app, and it should be ready this fall :)
For your third point about the room, you may want to add appointments using the "Appointment Finder", located on the left of your screen. This way, the availabilities you see will take into account the availability of the rooms.
Hope this help! If you need help with anything, feel free to reach out!

Read more
Alison Gigliotti

My overall experience with GoRendezvous has been great. My clients love it & find it easy to use.

2017-07-18

It has made booking, organizing and managing my clients easy.

Pros

I love that I am able to customize my appointment availability for different types of clients; that I am able to have a waiting list that works beautifully and efficiently; I appreciate the ability to email receipts and I also love that I am able to create online SOAP charts and other note-taking templates.

Cons

I would like the option to be able to create health history documents that automatically get sent to new clients with a confirmation email.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Alison,

Thank you very much for your great review!
I know that there are limitations in using GOrendezvous on mobile, but not for long! We are currently working on an app and you should be able to use it starting this fall =D
As for the classes, we have very recently started to offer this feature and have had many feedback regarding the number of classes and appointments that should be counted separately. That's why we have improved our plans to offer you twice more class participants per month in addition to the number of appointments, and this, for the same price. Have a look at our new plans here: https://www.gorendezvous.com/pricing/
You can call us at 1 (866) 463-8381 so that we can change your plan :)

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Jo-Ann Mersereau

Great experience. Very professional. Provides so many options to control scheduling.

2017-07-17

I love that they can book, cancel, and confirm their appointments without having to contact me directly....they appreciate this option as well. The automatic cancellation option has ensured I have no gaps in my day, and that my patients never miss an opportunity to get in sooner.

Pros

Accessing patient information is quick and easy...address...upcoming appointments...billing.

Cons

I would like to be able to add a message to patient cancellation notifications when I have to cancel their appointments for my own reasons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Jo-Ann,

Thank you so much for this great review! I am super happy that GOrendezvous has helped you better manage your appointments and that it has helped you save time! Also glad that your patients like the online booking experience.
Although we do not have a feature to send out group emails, have you thought about customizing your emails? You could include the change in schedule or fees in your notification emails ;)
Feel free to call us at 1 (866) 463-8381 if you'd like that we exchange about this option.
I look forward to hearing back from you!

Read more
Stefanie Rosser

very good. very easy to use for me and my clients

2017-07-12

Make its so simple to organise and schedule my clients.

Pros

I love that my clients receive emails and sms for their confirmations.

Cons

I'd prefer if they'd get automatically suggested another time/day or at least prompt them to reschedule by giving easy access to the booking site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Stefanie,
I'm glad that you like the SMS and email reminders with confirmations. I understand that it can take more time for your clients to book a new appointment. I'll pass your feedback along. I'm still happy that you and your clients find GOrendezvous easy to use!

Read more
Vanessa Perrone

GRV has helped to streamline my business for myself and my team.

2017-07-12

Pros

The ease of use for clients, the insurance receipt feature and the revenue reports make this software extremely valuable and time-efficient.

Cons

I wish there were a rescheduling setting that was prompted when a client cancelled an appointment to avoid having to reach out ourselves.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Vanessa,
I'm glad to hear that you like the receipt and revenue reports feature of GOrendezvous :)
For the rescheduling setting, I'll forward your feedback to the rest of the team :) We always seek to improve our appointment management software!

Read more
Roxanne Hammond

Have 5 staff who use this software to manage appointment based scheduling with ease and accuracy.

2017-06-13

Significant decrease in amount of client "no shows" as a result of text reminders and ability for clients to access the calendar and cancel/reschedule apts when needed.

Pros

That it syncs with my phone calendar, provides reminder texts to clients and myself, quick easy login from anywhere at any time of day!

Cons

This is not exactly a criticism as much as a suggestion... I would love to see the development of an app for Iphone. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Roxanne,
Thank you so much for this amazing review! Happy to learn that the text reminders and online booking have helped you decrease your number of client "no shows". As for the GOrendezvous app, you'll be glad to learn that we'll be launching one this fall ;)

Read more
Carolina Giraldo

Very easy to use and great customer service

2017-07-11

Pros

Easy booking, clients get emails when you book and reminders of their appt., you email them their receipts (paperless), cancelation and appt records.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Carolina,
The customer support team here at GOrendezvous is happy to hear that you appreciate the customer service =D We're also glad that you like the easy booking and our different features! We want to make our booking system as user-friendly as possible :) And we keep working on new features ;)

Read more
Amy Peng

Used it since April 2016. it's easy to use it. But sill need to improve it.

2017-07-17

save time

Pros

The features are clear, easy to learn, access and modify the appointments.

Cons

How to combine different clinics' data bases/pages together.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Amy,

Thank you for taking the time to write a review! I'm happy that you find GOrendezvous easy to use :)
As you may have noticed, we continuously work on new features to respond to our customers' needs. I understand how great it would be to combine different accounts (linked to different clinics) in a single one. We have previously received this feedback from other professionals and are taking note of it :)

Read more
BaoTran Tran-Nguyen

easy to use and efficient application for clinical organization

2017-07-17

I gained the confidence to go complète independent in my private practice

Pros

I appreciate the ease in setting up the application based on my individual needs. I also like the forum/ tutorial to help optimize its ' use.

Cons

I tried to set up a new account with the same email but the application would not let me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi BaoTran,

Happy that you find GOrendezvous easy to use and that you enjoy our tutorials :) We really want to make it as easy as possible for the professionals to set up their account.

Indeed, an email can only be associated with one account. I understand that it is not convenient for you to use a different email for your new account.
However, there is something you could do to keep your initial email and make the transition easier :) Let me reach out to you personally to explain you how you can proceed.

Read more
Hayley Molina

I really like using gorendezvous, it's affordable and practical, hoping for an app to be released!

2017-07-11

Pros

Booking system online is efficient, easy to use for my clients and for myself.

Cons

Would also like to have more payment features eg.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Hayley,
Thank you for taking your time to share your experience with GOrendezvous.
We do actually have the option to set 15 minutes between appointments, and it looks like you've already turned it on ;) If you need further assistance, feel free to call us at 1 (866) 463-8381.
For the payment features, although we don't have the direct billing or donated treatment, you can select "gift certificate" when adding a payment.
And guess what? The app should be released this fall! =D Hope you'll like it!

Read more
Ora Loeub

My clients and I all like using gorendezvous.

2017-07-12

Pros

It is easy to use and very helpful to remind clients about their appointments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from GOrendezvous


Hi Ora,
Thank you for this positive review!
We're very glad that you and your clients enjoy using GOrendezvous!

Read more