Explore a recommended list of Grade.us alternatives for your business in 2019. Compare alternatives to Grade.us side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
The one click email customer satisfaction survey - feedback when you need it
Customer Thermometer is a 1-click survey tool. Send simple, branded email customer satisfaction surveys for instant feedback. Send your own branded emails or use embed buttons to integrate with your Zendesk, Salesforce, Outlook, MailChimp & more
Customers can respond to surveys instantly by rating your product in a single click directly through t… Read more about Customer Thermometerhe email. Send them to branded "thank you pages" where you can add an ad for your latest offer or campaign. Respond to individual email recipients and view the results of your survey through colourful graphics. Get alerts when your customers are unhappy and route the alerts to the best person to take action.
PowerReviews is a ratings and reviews management software. It helps more than 1,000 brands and retailers collect, display and syndicate customer ratings and reviews, and answer customer questions. Ratings, reviews and Q&A allow companies to reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insi… Read more about PowerReviewsghts. The PowerReviews Syndication Network helps clients reach hundreds of millions of in-market shoppers on leading e-commerce sites and search engines.
Reputation management with reviews, social & SEO tools
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO! Read more about NiceJob
TeamSupport is a help desk software built for business to business customer support. Stop losing visibility of your customers and not being able to associate tickets to a company? Our easy to use customer database with parent-child relationships, customizable SLAs, and Customer Health Index help you manage tickets at multiple levels to decrease supp… Read more about TeamSupportort costs while improving the customer experience.
Sick of back and forth emails trying to figure out the actual issue? Our built-in screen recording and video live chat make communicating with customers easier so you can resolve issues faster.
Looking for something better? Try our B2B focused collaboration tools, advanced reporting, products & inventory, customer self-service, native integrations, and more.
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is an online customer satisfaction survey software for measuring Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide, helping hundreds of teams to measure and improve the quality of their customer service… Read more about Nicereply
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Surveytagger takes in customer comments in an Excel file and tags the comments with topic and sentiment. Results are presented in a dashboard with drill-down capability and Excel exports. Surveytagger works in ten languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Spanish and Swedish.Read more about Surveytagger
Meltwater PR solutions offer two products, Meltwater News for public relations management and Meltwater Buzz for social media marketing. Both solutions help agencies and enterprises to better manage and understand both their earned media and social media marketing efforts.Read more about Meltwater
Meltwater Buzz is a SaaS-based social media marketing suite that provides social media monitoring and analytics to enhance social brand engagement.
Meltwater Buzz includes social media monitoring to discover and understand conversations about your brand, social media engagement to join conversations across Twitter and Facebook, and Facebook marketing to attract more fans through building engaging campaigns.
Mention allows you to monitor what’s being said about you online and on social media. Listening, no matter who’s talking, is key to growing your business - how else will you know what people think and what their needs are?
Whether you want to monitor your company name, your competitor, or a phrase related to your business, you should be able to s… Read more about Mentionee what people are saying - in real time.
Net Promoter Score & customer experience management software
Promoter.io’s Net Promoter System is a cloud-based Net Promoter Score (NPS) software which allows businesses to capture customer feedback & assess the loyalty of customer relationships, with the aim of driving growth & reducing customer churn. Promoter offers a guided best-practice approach to NPS.Read more about Promoter.io
Make it simple for your team and clients to leave feedback.
Share, comment and track in three clicks. Stop flipping between browsers, spreadsheets and emails trying to keep track of feedback during website development. Leave feedback, alert people when something needs to get fixed and do it all in one place, on your website.Read more about PageProofer
Cloud hosted tag-based media asset management for business
AdmiralCloud is a multi-lingual cloud-based media management solution promising high-performance asset management for entry-level and enterprise business workflows, supporting image, video, audio and document archives with tagged database storage, full-text search, automated sorting, filters & more… Read more about AdmiralCloud
Sorenson Squeeze 6 is the first total video workflow solution, personalized for anyone working with video. Squeeze 6 is the right choice because you get industry-winning quality, faster encoding and a seamless workflow.
*Hundreds of Thousands Served.Read more about Sorenson Squeeze 6 You can trust our decade-plus of video expertise with your videos because Squeeze is the professional's choice.
*Because We Save You Time. Video encoding, automated review and approval workflow & automatic syndication and publishing options.
Social media marketing for creation, publication & listening
Adobe Social, an Adobe Marketing Cloud solution, is a social media marketing tool that uses social and marketing data to create, analyze and manage social media campaigns, offering one solution to create social content, disseminate content to the right audiences and analyze business results… Read more about Adobe Social
OneAll is a social login, single sign-on and social network sharing software to integrate social media experiences and data to your site. OneAll works with over 30 social networking sites to offer one click login and/or registration, eliminating forgotten usernames and passwords and gathering demographic information from social sites.Read more about OneAll OneAll also lets users link their social profiles with your site and enables social sharing through comments, reviews and more. The app also offers social insights to better understand user engagement and trends.
Userback is a cloud-based customer feedback collection and bug tracking platform that provides a solution for website owners, developers, and agencies to collect user feedback from web projects, and manage and share this information with their colleagues.Read more about Userback
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At GetApp, our comprehensive software listings, verified user reviews, product comparison pages, articles and AppFinder, our assistive tool, will empower you to make confident and well-informed purchase decisions.
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