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Grade.us vs Feefo Comparison

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Good recommendations?

Overview

Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on the...

Feefo is a global feedback engine that provides a platform from which you can manage user reviews and ratings on your website....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

110

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

240

5

4

3

2

1

207

25

2

2

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

3.0

1

5

4

3

2

1

0

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has many intuitive qualities that help the use execute the objective of obtaining published positive reviews online. The support is consistently excellent.
Grade.us makes it easy to Capture the customer experience and scaling has been wonderful. Excellent customer support.
Each one was answered quickly and completely. Nice to know there is a company with great customer service that is there when you WANT it.

Pros

Not enoughreviews yet

Cons

We have seen first hand how reviews that are not funneled or attended to or even requested and can be very destructive to a business.
No deeplinking support for native mobile apps. Breaks all the time causing angry clients.
Then you find that none of the changes they made stuck. When I tried calling tech support, (twice) no one was available.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features28
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Content Creation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Ratings/Reviews
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Visual Analytics
  • Website Integration
  • Widgets
  • Total features38
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Complaint Monitoring
  • Content Creation
  • Customizable Branding
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Email Reminders
  • Engagement Tracking
  • Feedback Management
  • Monitoring
  • Multi-Channel Campaigns
  • Multi-Language
  • Multi-Location
  • Negative Feedback Management
  • Performance Metrics
  • Predictive Analytics
  • Ratings/Reviews
  • Real Time Analytics
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Review Sharing
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Monitoring
  • Social Promotion
  • Social Sharing
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Text Analysis
  • Third Party Integrations
  • Visual Analytics
  • Website Integration
  • Widgets

Integrations

  • Total integrations13
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations19
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite