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Grade.us vs Shopper Approved Comparison

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Overview

Grade.us is the review management software that helps marketers, agencies, SEOs and enterprises get great reviews on all...

Shopper Approved is a cloud-based customer review software and feedback management app for collecting, managing and promoting...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$180/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$199/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

205

25

2

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.8

(56)

5

4

3

2

1

45

11

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I love the fact that it is my least expensive piece of software, but it's the one my clients like the best.
The linkable review funnel page is excellent, and better than any other resource I have looked into.
We have worked with other review systems that were complicated and impossible to get a hold of customer service wise. Grade.us solved all of our issues, and has amazing customer service to boot.

Pros

The software and implementation is easy to accomplish and they have excellent technical support if needed.
Shopper Approved is very user friendly and their support is top notch. I like being able to reach out to the customer and while I'm waiting on their response, the review is hidden.
The video testimonials are easy, customization of messaging, ease of use in contact a customer should their review warrant it. Shopper Approved support is also fantastic.

Cons

Terrible App Considering the Available Technology.
It's surprisingly difficult to get people to leave online reviews.
Still, this is a problem since I work mostly with real estate agents.

Cons

If we have any complaints, it's that pricing is not consistent. Many of our clients have reached out to ShopperApproved and received vastly different price quotes.
No big complaints besides that it seems like we should be further up in google rankings than we are organically.
Negative review is like a weapon and sometimes used very undeserved.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features17
  • API
  • Campaign Management
  • Collections Management
  • Complaint Monitoring
  • Dashboard
  • Feedback Management
  • Monitoring
  • Negative Feedback Management
  • Ratings / Reviews
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Widgets
  • Total features12
  • API
  • Campaign Management
  • Collections Management
  • Complaint Monitoring
  • Dashboard
  • Feedback Management
  • Monitoring
  • Negative Feedback Management
  • Ratings / Reviews
  • Reporting/Analytics
  • Response Management
  • Review Generation
  • Review Monitoring
  • Review Notification
  • Review Request
  • Sentiment Analysis
  • Social Media Monitoring
  • Social Sharing
  • Survey/Poll Management
  • Widgets

Integrations

  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Grade.us vs. Shopper Approved

See how Grade.us and Shopper Approved stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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