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BenchmarkONE vs Anthill Comparison

Overview

BenchmarkONE (formerly Hatchbuck) is an integrated CRM, email marketing, and marketing automation tool for small businesses....

Anthill is a customer process management & CRM solution that allows organizations to organize employee and customer interactions...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$39/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£55/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

88

52

8

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5.0

(19)

5

4

3

2

1

18

1

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff.
Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps.
Excellent customer service and training - easy to use - great help features and video.

Pros

They provide us with great suggestions and have a wealth of knowledge which is really helpful when first starting out with a CRM system.
Great service and never ending patience to help us integrate and understand the initial roll out. We recommend without reservation.
The system has plenty of great features built in whilst still remaining easy to use which I think is a great plus.

Cons

It was frustrating to have to create new templates since the old ones were rendered useless.
I find it difficult to search for multiple individuals at an organization. The CRM is set up to organize mostly by contacts and not by accounts, which can be a bit difficult.
The software gives you a number of alerts when you update your mailing list, and I’m often unclear about what they are telling me about my contacts.

Cons

We have not had any major issues or found any problem that was not dealt with quickly and easily.
Client specification missing (Although to be added).
This has been adapted many times since we started as we have grown and developed. There would be no hesitation regarding recommending the product regardless of the business activity.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features52
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Auto-Responders
  • Automatic Notifications
  • Call List Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • History Tracking
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Marketing
  • Performance Management
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Proposal Generation
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Transaction History
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Total features22
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Auto-Responders
  • Automatic Notifications
  • Call List Management
  • Campaign Analysis
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Custom Forms
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable Templates
  • Data Filtering
  • Data Import/Export
  • Drag & Drop Interface
  • Drip Marketing
  • Email Alerts
  • Email Distribution
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Automation
  • Feedback Collection
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • History Tracking
  • Lead Capture
  • Lead Generation
  • Lead Nurturing
  • Lead Scoring
  • Mobile Integration
  • Multi-Channel Marketing
  • Performance Management
  • Performance Reports
  • Pipeline Management
  • Pipeline Reports
  • Prioritizing
  • Proposal Generation
  • Quote Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reporting & Statistics
  • SMS Integration
  • Sales Reporting
  • Social Media Integration
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Planning
  • Task Tracking
  • Third Party Integration
  • Transaction History
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms

Integrations

  • Total integrations46
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

BenchmarkONE vs. Anthill

See how BenchmarkONE and Anthill stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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