Hello Club vs MoEngage Comparison

Overview

Hello Club is a cloud-based club and membership management solution which offers a range of features for tracking your members,...

An intelligent Customer Engagement Platform for the customer obsessed marketer, that brings customer analytics, AI-powered...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$29.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.8

(20)

5

4

3

2

1

16

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

(45)

5

4

3

2

1

15

29

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It is a really well designed application and for the things you do often, like booking a court, it is perfect.
The team are also fantastic and incredibly helpful.
Great Product just falls short on 2 important features.

Pros

Right from Sales team to customer support team everyone is very supportive, enthusiastic about providing quality of service while at the same time delivering quality of service.
Its helping us grow our retention rate. Flows are helping improve stickiness and overall gains in LTV are clearly there.
Easy to use, Easy to learn, Simply fantastic. Thanks to your help page I learned so many things.

Cons

Lack of low-cost options to enable direct payments via the site, e.g. using poli which is essential for once off visitors to our training sessions. Lack of membership attendance tracking.
The lack of a limited admin role - you can either see everything but edit nothing, or see and edit everything.
It used to be a bit cumbersome to scroll through every member's names in alphabetical order when in the finance section but that problem was solved by an update very soon after I raised the issue.

Cons

The critical problem we had, while serving almost half-million active base in a day, was the segmentation. The proceeding problem involved serving the right content at right time.
While infusing into the system, several requirements of analytics were missing from the product. With regular feedback with the team, we received them but it took months.
Server problems and hourly analysis not available.
  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features29
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Management
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Behavior Tracking
  • Booking Management
  • Calendar Sync with Google
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer Segmentation
  • Customizable Reporting
  • Data Filtering
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Family Memberships
  • Filtered Views
  • Geotargeting
  • Knowledge Base Management
  • Member Account Access
  • Mobile Integration
  • Monitoring
  • Online Booking Integration
  • Real Time Monitoring
  • Reminders
  • Reporting & Statistics
  • Role Management
  • SMS Marketing Managment
  • Transaction History
  • Visitor Registration
  • Visitor Tracking
  • Website Integration
  • Total features16
  • API
  • Access Control
  • Accounting Integration
  • Accounting Management
  • Activity Management
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Behavior Tracking
  • Booking Management
  • Calendar Sync with Google
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer Segmentation
  • Customizable Reporting
  • Data Filtering
  • Discount Management
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Marketing Management
  • Email Notifications
  • Engagement Analytics
  • Event Tracking
  • Event Triggered Actions
  • Family Memberships
  • Filtered Views
  • Geotargeting
  • Knowledge Base Management
  • Member Account Access
  • Mobile Integration
  • Monitoring
  • Online Booking Integration
  • Real Time Monitoring
  • Reminders
  • Reporting & Statistics
  • Role Management
  • SMS Marketing Managment
  • Transaction History
  • Visitor Registration
  • Visitor Tracking
  • Website Integration

Integrations

  • Total integrations8
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Hello Club vs. MoEngage

See how Hello Club and MoEngage stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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