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Hello Club vs Novi AMS Comparison

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Overview

Category Leaders

Hello Club makes managing your members, payments, and events easy and efficient. It is particularly beneficial for clubs...

Category Leaders

Novi AMS is a cloud-based association management solution designed to help associations manage members, dues, events, accounting,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

48

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

755

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

46

5

4

3

2

1

32

14

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.9

111

5

4

3

2

1

98

13

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It was amazing, HelloClub was easy to deploy, and it wasn't over complicated. The support service was excellent too.
My overall experience was awesome, the staff are the real reason this software was so amazing. I'd recommend this to any gym owner looking to get a system for their facility.
The product is constantly improved and support is really friendly and helpful (not that I have needed it recently).

Pros

There are several training opportunities, including an extremely comprehensive online help tool to help staff learn the system. Novi support staff are very responsive and helpful.
Overall I enjoy the features Novi has offered and appreciate the new opportunities it's brought to our members. I am satisfied with the program and appreciate their quick customer service response.
Novi frees up our time to help focus more on growing our membership, and it also has great opportunities to create some non-dues revenue.

Cons

Lack of low-cost options to enable direct payments via the site, e.g. using poli which is essential for once off visitors to our training sessions. Lack of membership attendance tracking.
Casuals also a bit unsure when they are not tech savy - maybe when they book it sends them a clearer instruction of what to do on arrival etc. Another frustration is the check-in feature.
Restriction features such as removing and adding players.

Cons

Some of the features that have been requested are taking sometime to come out in the updates which can be frustrating.
Reports aren’t as easy to pull. Member management missing a few functions.
Those two companies have large public profiles and many of our members have them blacklisted in their SPAM filters.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features77
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chapter Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Financial Management
  • For Martial Arts
  • For Nonprofits
  • Group Scheduling
  • Invoice Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Online Registration
  • Payment Processing
  • Personalization
  • Push Notifications
  • Real-Time Data
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sponsorship Management
  • Student Management
  • Subscription Management
  • Team Management
  • Third-Party Integrations
  • Ticketing
  • Transaction History
  • Visitor Management
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management
  • Total features59
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Automated Scheduling
  • Belt Ranking Classification
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Calendar Sync
  • Chapter Management
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Committee Management
  • Communication Management
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Dues Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Facility Scheduling
  • Financial Management
  • For Martial Arts
  • For Nonprofits
  • Group Scheduling
  • Invoice Management
  • Marketing Automation
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Mobile Access
  • Multi-Location
  • Newsletter Management
  • Online Booking
  • Online Registration
  • Payment Processing
  • Personalization
  • Push Notifications
  • Real-Time Data
  • Real-time Scheduling
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Room Booking
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sponsorship Management
  • Student Management
  • Subscription Management
  • Team Management
  • Third-Party Integrations
  • Ticketing
  • Transaction History
  • Visitor Management
  • Volunteer Management
  • Wait List Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations7
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations29
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

Alternatives

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