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Point of sale & booking software for the hospitality sector
High Trek POS Features
Features Summary
Functionality
4.9
/5
10
Total features
80
4 categories
High Trek POS features
Common features of Ticketing software
Screenshots
Contenders comparison
Functionality
4.9
/5
10
Price starts from
150
Per month
Total Features
80
Unique features
Resource Allocation & Planning
Booking Management
Event Tracking
Document Storage
Functionality
4.7
/5
5.4K
Price starts from
15
Per month
Total Features
115
Features in Common
36
Unique features
Communication Management
API
Availability Management
Online Payments
Functionality
4.5
/5
4.6K
Price starts from
No pricing info
Total Features
57
Features in Common
31
Unique features
Social Promotion
Attendee Management
Marketing Automation
Event Registration
Common High Trek POS comparisons
Reviewers who mentioned features said:
Shannon O.
Entertainment, 11-50 employees
Used daily for 2+ years
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We are very happy with the value we get from the software and all of the ways the software helps us merchandise our products, upsell to our customers, and track our conversions and online marketing spend so we can grow our business. The company is also always helping with free consulting as to how we can make our business better and grow faster.
I appreciate the integrated waivers that generate tickets for our guests and a process for us to make sure that every guest that participates is waivered. There are many ways to configure products to handle our complex capacity constraints for our ropes course. The software also handles admission tickets for our mini-golf and lane rentals for our Axe throwing. Having one system to handle all of our...
The system doesn't integrate with a card system like embed yet.
Cameron C.
Entertainment, 1-10 employees
Used daily for less than 6 months
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We are able to take online orders with ease. Customers love it and constantly tell us how easy it was to book their party and event.
User friendly. Easy to set up and easy to learn.
Cant think of one, everything has been exceptional.
Christiana J.
Farming, 11-50 employees
Used weekly for 6-12 months
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In the tumultuous business world of 2020, we needed to quickly adopt a reservation model for our business to succeed. High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings. They listen to feedback, have made helpful modifications, and respond promptly to our queries. It has been a positive collaboration.
The High Trek system has allowed us to very efficiently and reliably check in large numbers of guests. Our staff and our customers give it very favorable feedback. As a robust reservation software program, it provides a wide range of reports and features, including a variety of reservation reports, customer email lists by date of their reservations, and customized order email confirmations. When our guests are onsite, the ease of adding on to their order has increased our sales. Our business offers guests a variety of experiences and products; it has been great to have a software system that can handle all of the variables.
It has a many capabilities, so there is a learning curve to understand all its features. We have made suggestions for modifications; some were addressed immediately and others are on the list for future updates.
Lorrie F.
Recreational Facilities and Services, 51-200 employees
Used daily for 6-12 months
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Alpha Goat has been available 24/7 to help. In addition to working through minor bumps that come along with any implementation, they have listened to all of our feedback and have made many system enhancements based on that feedback. In the past, with larger companies, I was told that they would put a request in to fix a bug or make an enhancement. However, given all of the competing priorities, I never felt that our needs were addressed. With High Trek POS, I feel like we are all on the same team, with the end goal to be the best all in one system satisfying the needs for aerial parks, water parks, and laser tag facilities.
After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs. This all-in-one solution has allowed for a much easier customer experience for group waiver management, reduced labor hours for our office staff, and a quicker check-in process. I cannot stress enough that the waiver system...
The website checkout process still needs work from a presentation standpoint. The ability to sell add-ons has been great, increasing our average ticket. My issue is simply that the text needs to be lined up better, but my understanding is that it will be shortly. A phone app will also be helpful, but again, in the works.
Robert B.
Recreational Facilities and Services, 51-200 employees
Used other for 2+ years
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Before we switched to High Trek POS (HTP) we were using 4 different programs/systems to fulfill our needs and every time we went to the market looking to make the switch to an all-in-one POS we were faced with choosing between outrageous annual fees or crippling setup costs. HTP gave us the option to switch to an affordable cloud based option that would work with our existing hardware. Streamlining ticketing, season passes, online sales, retail, Food & Beverage, rentals, waivers and bookings in one system has revolutionized our ability to serve our customers and improve our Team Member experience!
The 3 best things about High Trek POS are; 1. Ease of use. In minutes my young staff can be off and running completing simple transactions. 2. Cost. As a seasonal, small business located in a tourist town we couldn't afford or risk taking on an expensive POS system. 3. Partnership. High Trek desires to always improve and values our input and feedback. The dedication of their customer service and developers is incredible.
My top feedback to the developers-that is still being worked out-is the need for a merge tool for our customer data base.
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