High Trek POS Reviews - Pros & Cons, Ratings & more

TripWorks

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High Trek POS is a point of sale and booking software designed to help the leisure and hospitality businesses offering activities including trampoline parks, escape rooms, ziplines, laser tag, and more. It provides an integrated digital waiver capability, which lets administrators upload the latest waiver form, receive customers' applications via any device, and validate to assign on tickets.

High Trek POS

Web-based

Windows

Site and marketing manager

It is extremely affordable compared to other companies. High Trek cares about the success of your company because the success of your company means success for their company.

This is the first company we have used that is user friendly and I can easily receive help when I need it. Don't waste time with research I already did, this is the best company with the best price.

Director of Operations

High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings.

We have been through several software companies and this is by far the best. I did a lot of research and trials with other companies and was never satisfied.

Owner

Initially it was confusing and a bit intimidating doing the initial set-up.

Vice President

Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.

Guest Success Center and Office Supervisor

It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help.

owner

After having worked with several reservation software programs in the past, the best part of this software is the fact that I don't need to integrate with any other programs.

They walked you through the process as well as the customer service is top notch. It is easy to try employees on how to use.

High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.).

Operatons Manager

One of the standout qualities of our customer service team is their proactive approach to enhancing our experience with HT.

General Manager

The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.

There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations.

I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.

Particular product setup and schedules can get a little tricky if you don't know what you're doing.

Square Point of Sale

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The Flybook

ROLLER

We have really loved having high trek the team is great and it is not crazy expensive like others as well as you don't need to sign and forever long contract. 

unique entertainment biz 

We are very happy with the value we get from the software and all of the ways the software helps us merchandise our products, upsell to our customers, and track our conversions and online marketing spend so we can grow our business.  The company is also always helping with free consulting as to how we can make our business better and grow faster.  

Solid booking software that handles all of our needs.

We've relied on HT to support our business operations, and it's been an invaluable asset every step of the way. Despite our customer service team being small in numbers, they're dedicated to being there when we need help/assistance. They're always ready to jump into action, promptly scheduling calls to address our inquiries and discuss our evolving business requirements.

One of the standout qualities of our customer service team is their proactive approach to enhancing our experience with HT. They've been hard at work implementing new features that have proven instrumental in streamlining our processes, both behind the scenes and for our valued customers. Their commitment to innovation and excellence has truly elevated what we do, resulting in a more seamless and satisfying experience for all involved.

As we continue to grow and evolve, we're grateful to have such a dedicated and responsive team supporting us every step of the way. We look forward to continuing our partnership with HT for years to come.

Seeking to switch to a new operating system? Consider HT POS.

I've honestly really enjoyed working with them.  Incredibly responsive support and it gets the job done.  

High Trek has been a great company to work with!

We are able to migrate multiple ends of our business operations into one modular software. It is easy to use and has saved us time and energy. 

A Great Switch

We are able to take online orders with ease. Customers love it and constantly tell us how easy it was to book their party and event.

Highly recommend 

Alpha Goat has been available 24/7 to help.  In addition to working through minor bumps that come along with any implementation, they have listened to all of our feedback and have made many system enhancements based on that feedback.  In the past, with larger companies, I was told that they would put a request in to fix a bug or make an enhancement.  However, given all of the competing priorities, I never felt that our needs were addressed.  With High Trek POS, I feel like we are all on the same team, with the end goal to be the best all in one system satisfying the needs for aerial parks, water parks, and laser tag facilities.

All-In-One Software with Specialized Software Functionality

Overall experience has been nothing short of amazing and supportive. I have appreciated the support they offered both relative to the functionality of the POS system as well as the business knowledge, ideas, and overall encouragement they give us as new business owners. 

Best Support

Great and easy to use.  Love High Trek POS

LaserMaxx Spokane Review

We use High Trek as the reservation system for our facilities. It is crucial to our company. Many of our employees interact with it on the daily. It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help!

High Trek POS - crucial to our company

Gamechanger in the recreation field!!

In the tumultuous business world of 2020, we needed to quickly adopt a reservation model for our business to succeed. High Trek was the perfect choice to help us make this big leap. They have been extremely supportive getting us started and very responsive in helping us increase our product offerings. They listen to feedback, have made helpful modifications, and respond promptly to our queries. It has been a positive collaboration.  

High Trek Revolutionized Our Business

Before we switched to High Trek POS (HTP) we were using 4 different programs/systems to fulfill our needs and every time we went to the market looking to make the switch to an all-in-one POS we were faced with choosing between outrageous annual fees or crippling setup costs. HTP gave us the option to switch to an affordable cloud based option that would work with our existing hardware. Streamlining ticketing, season passes, online sales, retail, Food & Beverage, rentals, waivers and bookings in one system has revolutionized our ability to serve our customers and improve our Team Member experience! 

Affordable all-in-one POS

Waiver, reservations, POS - all streamlined and in one super easy to use solution. I love it. If I were to start all over HTPOS would be the first thing I would setup without a doubt.

I love it

I love this company.  We have been through several software companies and this is by far the best.  I did a lot of research and trials with other companies and was never satisfied.  This is the first company we have used that is user friendly and I can easily receive help when I need it.  Don't waste time with research I already did, this is the best company with the best price.

The best software for the best price

High Trek team was easy to work with. They were very open to new ideas and making their product work for your venue. Great idea sharing.

High Trek POS Reviews

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Pros and cons

16 reviews