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Higher Logic vs Airim Comparison

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Overview

Category Leaders

With over 25 million users in more than 200,000 communities, Higher Logic helps leading companies drive revenue with engaged...

Airim is a cloud-based customer engagement solution designed to help enterprises educate customers quickly on their website...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(94)

5

4

3

2

1

47

37

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

(5)

5

4

3

2

1

3

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent.
There are a lot of great features available with the online community depending on what package you have. You are able to use it for forum style discussions as well as share and save documents.
Launching online communities through Higher Logic has been a great decision for our organization. It has allowed our members big and small to engage with their peers.

Pros

Not enoughreviews yet

Cons

Prior we used listservs which was very annoying to most. We have enhance the conversations within our movement, they can search previous questions, and provided a platform to do so.
The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform.
The implementation was shaky, but we got through it together with the Higher Logic team. Now that we're live, I can't imagine using our old system, or anything else.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features35
  • API
  • Access Controls/Permissions
  • Activity/News Feed
  • Advertising Management
  • Blogs
  • Brainstorming
  • Campaign Management
  • Communication Management
  • Community Management
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Customizable Reports
  • Dashboard
  • Data Security
  • Discussions / Forums
  • Document Management
  • Event Calendar
  • Event Management
  • Feedback Management
  • Gamification
  • Group Management
  • Ideation / Crowdsourcing
  • Knowledge Management
  • Media Library
  • Member Directory
  • Membership Management
  • Moderation
  • Multi-Language
  • Predictive Analytics
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real-time Updates
  • Reporting/Analytics
  • Role-Based Permissions
  • Social Media Integration
  • Social Promotion
  • Task Management
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • User Defined Attributes
  • User Profiles
  • Version Control
  • Video Support
  • Volunteer Management
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Total features23
  • API
  • Access Controls/Permissions
  • Activity/News Feed
  • Advertising Management
  • Blogs
  • Brainstorming
  • Campaign Management
  • Communication Management
  • Community Management
  • Contact Management
  • Content Creation
  • Content Management
  • Conversion Tracking
  • Customizable Reports
  • Dashboard
  • Data Security
  • Discussions / Forums
  • Document Management
  • Event Calendar
  • Event Management
  • Feedback Management
  • Gamification
  • Group Management
  • Ideation / Crowdsourcing
  • Knowledge Management
  • Media Library
  • Member Directory
  • Membership Management
  • Moderation
  • Multi-Language
  • Predictive Analytics
  • Project Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real-time Updates
  • Reporting/Analytics
  • Role-Based Permissions
  • Social Media Integration
  • Social Promotion
  • Task Management
  • Text Analysis
  • Third Party Integrations
  • Trend Analysis
  • URL Customization
  • User Defined Attributes
  • User Profiles
  • Version Control
  • Video Support
  • Volunteer Management
  • Website Integration
  • Website Management
  • Widgets
  • Wiki

Integrations

  • Total integrations17
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Higher Logic vs. Airim

See how Higher Logic and Airim stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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