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Higher Logic vs Honeycommb Comparison

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Overview

With over 25 million users in more than 200,000 communities, Higher Logic helps leading companies drive revenue with engaged...

Honeycommb is a cloud-based social networking solution that helps businesses, creators, influencers and communities manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$800.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$300.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(93)

5

4

3

2

1

47

37

7

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.8

(20)

5

4

3

2

1

16

4

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent.
The on-boarding process was great and very personalized. Recent customer support has been a bit rough, but the product is definitely the best out there.
There are a lot of great features available with the online community depending on what package you have. You are able to use it for forum style discussions as well as share and save documents.

Pros

The software itself is amazing however it is the genuineness of the team behind it that is my absolute favorite attribute.
Every penny I pay, I feel good about because the product is great, the service is awesome, the people behind the product and the service are real people who are kind and very supportive.
Honeycommb have been excellent to work with. It's a great product and their on-boarding process is very quick and easy.

Cons

Prior we used listservs which was very annoying to most. We have enhance the conversations within our movement, they can search previous questions, and provided a platform to do so.
The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform.
The implementation was shaky, but we got through it together with the Higher Logic team. Now that we're live, I can't imagine using our old system, or anything else.

Cons

Inability to automatically bring import audience from other networks.
Missing some needed features at first but quickly bringing them online.
Difficult to customize and didn't have all the latest features that social apps these days might have.
  • Vendor responds to reviews
  • Last review9 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features5
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Applications Management
  • Business Analysis
  • Chat
  • Communication Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Profiling
  • Customizable Branding
  • Digital Watermarking
  • Email Integration
  • Engagement Analytics
  • Event Calendar
  • Instant Messaging
  • Interactive Content
  • Labeling
  • Multimedia Support
  • Multiple User Accounts
  • Search Functionality
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Software Development Kit
  • Text Editing
  • Trend Analysis
  • URL Customization
  • User Management
  • Watermarking
  • Website Integration
  • Website Management
  • Widgets
  • Wiki
  • Total features38
  • API
  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Applications Management
  • Business Analysis
  • Chat
  • Communication Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Custom Development
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Profiling
  • Customizable Branding
  • Digital Watermarking
  • Email Integration
  • Engagement Analytics
  • Event Calendar
  • Instant Messaging
  • Interactive Content
  • Labeling
  • Multimedia Support
  • Multiple User Accounts
  • Search Functionality
  • Sentiment Analysis
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Software Development Kit
  • Text Editing
  • Trend Analysis
  • URL Customization
  • User Management
  • Watermarking
  • Website Integration
  • Website Management
  • Widgets
  • Wiki

Integrations

  • Total integrations15
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Higher Logic vs. Honeycommb

See how Higher Logic and Honeycommb stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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