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Higher Logic vs Opendock Comparison

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Overview

Category Leaders

With over 25 million users in more than 200,000 communities, Higher Logic helps leading companies drive revenue with engaged...

Opendock is a cloud-based dock scheduling system. It allows carriers, brokers, and dispatchers to book, update and cancel...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

199

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

47

37

8

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

5

4

3

2

1

5

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

But the great news is that the community really comes together to share their experiences and answers. Every question I've had I found answers on HUG.
It has been a wonderful success and a great solution for our need.
It is feature rich and offers multiple modules that suit our association needs. So far, the customer service has been extremely good.

Pros

Not enoughreviews yet

Cons

It's also slightly confusing what is a post that is for the library vs the discussion.
There is no way to hard code the search function.
Search for "Cloud" products - and you get a bunch of random search results with cloud on the page - instead of the Cloud Community Page coming up first. Second issue is that the editor is hard to use.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features35
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Blogs
  • Booking Management
  • Brainstorming
  • Calendar Management
  • Communication Management
  • Community Management
  • Contact Management
  • Content Management
  • Data Import/Export
  • Data Security
  • Discussions / Forums
  • Dispatch Management
  • Document Management
  • Event Calendar
  • Event Management
  • Feedback Management
  • Gamification
  • Group Management
  • Ideation / Crowdsourcing
  • Job Scheduling
  • Load Reporting
  • Media Library
  • Member Directory
  • Membership Management
  • Moderation
  • Multi-Channel Communication
  • Multi-Location
  • Online Booking
  • Point of Sale (POS)
  • Project Management
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • Scheduling
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Transportation Management
  • User Profiles
  • Version Control
  • Video Support
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Widgets
  • Wiki
  • Workflow Management
  • Total features28
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity/News Feed
  • Advertising Management
  • Alerts/Notifications
  • Appointment Management
  • Automated Scheduling
  • Blogs
  • Booking Management
  • Brainstorming
  • Calendar Management
  • Communication Management
  • Community Management
  • Contact Management
  • Content Management
  • Data Import/Export
  • Data Security
  • Discussions / Forums
  • Dispatch Management
  • Document Management
  • Event Calendar
  • Event Management
  • Feedback Management
  • Gamification
  • Group Management
  • Ideation / Crowdsourcing
  • Job Scheduling
  • Load Reporting
  • Media Library
  • Member Directory
  • Membership Management
  • Moderation
  • Multi-Channel Communication
  • Multi-Location
  • Online Booking
  • Point of Sale (POS)
  • Project Management
  • Recurring Appointments
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • Scheduling
  • Self Service Portal
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Status Tracking
  • Task Management
  • Third Party Integrations
  • Transportation Management
  • User Profiles
  • Version Control
  • Video Support
  • Volunteer Management
  • Warehouse Management
  • Website Management
  • Widgets
  • Wiki
  • Workflow Management

Integrations

  • Total integrations17
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk