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Highrise vs Nutshell Comparison

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Overview

Simple CRM to store and share and manage leads and prospects; communicate with team members; and manage follow ups.

Category Leaders

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations win more deals, and doesn’t require...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

24

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

19

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

77

37

6

5

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

5

4

3

2

1

149

153

47

10

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use.

SS

Samuli S.

The ease of use, features, prices, and tutorials are all amazing. There's quite a few small features like BCCing all emails to your customer so you can review conversations is a game changer.

IC

Ivan C.

We love Highrise because of its user friendliness, the many features in the meantime (and this is increasing ever more!). Great support team to, very much on the ball.

BV

Benedikt V.

Pros

Ease of use, easy integration, great customer support, easy to learn and solid documentation, and many more.

JM

Jean-Marie K.

Reports are easy to generate and there are so many resources to help answer your questions. The provided training videos are clear & give good direction.

LC

Laurel C.

It is very intuitive and has a great mobile app. The price is also great considering all the features.

Alex W.

Cons

I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent.

IC

Ivan C.

Some forget to put notes or document daily itinerary, progress and failures. If this happens, this software fails to achieve what the application was built for.

ML

Maria Lenin L.

We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake.

LK

Laurence K.

Cons

I hate the way the tagging system works. I hate the data import/export process is over complicated.

SS

Stacie S.

The lack of a quoting interface, manual address entry into Quickbooks, lack of phone integration, and incomplete email integration.

EB

Eugene B.

No offline desktop apps. There was a feature I was missing on the iPhone app but can't remember what it is.

TB

Thomas B.

  • Vendor responds to reviews
  • Last review3 months ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features33
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Batch Processing
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Projections
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Spam Blocker
  • Task Management
  • Template Management
  • Territory Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Workflow Management
  • Total features74
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Batch Processing
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Scheduling
  • Campaign Segmentation
  • Click Tracking
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Projections
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Source Tracking
  • Spam Blocker
  • Task Management
  • Template Management
  • Territory Management
  • Third Party Integrations
  • WYSIWYG Editor
  • Workflow Management

Integrations

  • Total integrations160
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations78
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Nutshell logo

Nutshell

Great Tool!

Reviewed 4 years ago
Pros

Nutshell has tons of great features that help you track progress of leads and keep up with contacts. We've been using it for a couple of years now and it's helped us manage our customer acquisition much better than our previous tool, Highrise.

Cons

The UX could be better. Even after the re-design, it takes a lot of guessing and focus to really know what a certain UI element is for. Needs more contrast and more defined boundaries between sections. Once you get used to it, you're ok. But there is a lot of friction during the process of getting familiar with the platform.

Vendor response

Hey Aaron, Thanks for sharing your feedback with us. We are happy you are pleased with Nutshell overall. I will discuss the friction you experienced with our dev team to see how we can resolve it. Glad you are a part of the Nutshell community- Amanda

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Nutshell logo

Nutshell

The best for its price

Reviewed 8 years ago

We have tried out Salesforce.com, PipelineDeals and Highrise. Nutshell is by far the best in every things. The user interface is much more intuitive and the integration with tons of cloud-base applications like Xero and Quote Roller is just wonderful. The automation of the sales process is excellent and the customized template of the sales process makes it really easy to remind the sames reps of what steps are to be taken next.

Pros

Easy to use and the reporting section is just amazing and very easy to customize your own reports and save them to reuse. The social aspect of mentioning team members and accounts is great. Plus integrated email and a Mobile App

Cons

I would like to see more updates, especially in the mobile app