Highrise CRM Pricing Plan & Cost Guide

Highrise CRM

Simple CRM for tracking leads and managing follow ups

4.54/5 (98 reviews)

Highrise CRM Pricing

Starting from: $24.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Highrise Basic: $24/month
Up to 6 users
5,000 contacts
10 deals
5GB storage

Highrise Plus: $49/month
Up to 15 users
20,000 contacts
Unlimited deals
15GB storage

Highrise Premium: $99/month
Up to 40 users
30,000 contacts
Unlimited deals
30GB storage

Highrise Max: $149/month
Unlimited users
50,000 contacts
Unlimited deals
75GB storage

Competitors Pricing

Agile Ticketing

Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Currency Alliance

Starting from: $0.01/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Act!

Starting from: £8.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Commence

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Salpo CRM

Starting from: £15.00/month
Pricing model: Freemium, Subscription

Pricing Comparison

How does Highrise CRM compare with other Customer Management apps?

Subscription plan?

Highrise CRM



96% of apps offer a
subscription plan

Free trial?

Highrise CRM



84% of apps have a
free trial

Freemium plan?

Highrise CRM



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




Highrise CRM Pricing Reviews

Pros
  • Ease of use and accessibility
  • Intuitive Customer Service Value
  • Good price for a "complete" CRM program!!
  • Super simple to use. This makes tracking leads and marketing contacts easy and fun to use.
Cons
  • NA
  • No phone support -- but hey -- they have answered my emails very quickly!!
  • I don't like how it's a little hard to connect other services to Highrise so that we can export the data.
  • I'd like to see some more automation and workflows when a new email is blind carbon copied into Highrise.
96%
recommended this to a friend or a colleague

21 reviewers had the following to say about Highrise CRM's pricing:

Liz Crawford

Small Business Owners Take Note!

Used daily for 2+ years
Reviewed 2017-01-10
Review Source: Capterra

Great value, user-friendly, perfect for a small business. Price levels make it affordable. Features make CRM monitoring a smooth process.Ease of use and accessibility

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Dave H.

Highrise-the best CRM with Everything.

Used daily for 2+ years
Reviewed 2016-07-14
Review Source: Capterra

The first thing you notice about Highrise CRM is their email customer service. They answer quickly and completely. (Less back and forth emails). The next thing you notice is that they are always, always improving. Coming out with new features. Good price for a "complete" CRM program!!

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Katie Munoz

I LOVE Highrise

Used daily for 2+ years
Reviewed 2016-07-13
Review Source: Capterra

Everyone at my company loves Highrise. It's easy to learn and intuitive to understand --even for the seriously non-technical employee. The few times that I have needed to contact support their response was swift, friendly and easy to follow. It's WAY cheaper than Salesforce and some of the other contact management databases out there. Easy to use, easy to learn, easy on the eyes. It has an intuitive design and it NEVER breaks down.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Stephanie McAnuff

Good program

Used daily for 2+ years
Reviewed 2018-08-23
Review Source: Software Advice

Highrise is economical and provides many good features. The program allows for ease in putting in contacts and notes.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Kate Burkhardt

Life Saving Tool

Used other for 2+ years
Reviewed 2017-12-07
Review Source: Capterra

As with any tool the data is only as good as what you input into it - but as long as you take the time upfront to input the data then it can be a lifesaver later!You can link people together by company Link email to notes on individuals Reminders to follow up with people great value for price If you set up a common data entry rule and how it is input it is SO WONDERFUL to pickup where another team member left off. You can see all activity.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Anonymous

A perfect balance.

Used daily for 6-12 months
Reviewed 2017-12-07
Review Source: Capterra

The software is easy to use, easy to navigate, and easy to set up. Our entire company felt very comfortable with Highrise almost right away and it just got easier from there. Unlike typical CRMs Highrise works like Hollywood, all about relationships. Other CRMs focus on being ping factories for massive lead lists and as a result suffer from being bloated and ineffective. Highrise is truly for people who like to focus on forward momentum rather than focussing on the software they're using.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Laurence Killick

Its great strength is its simplicity.

Used daily for 6-12 months
Reviewed 2016-06-27
Review Source: Capterra

We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake. Countless controls and functions and sections and definitions and miserable standard of support meant it was shelved within a few months. The term CRM became closely allied to leprosy the whole exercise moved proper contact management back by months or possible years. I found Highrise on an internet search and saw that many people described it as simple or stripped down which was exactly what I felt we needed. We took the free version for about 4 weeks and then upgraded to a very cost effective monthly subscription.Simplicity. Ease of use. Speed of familiarisation. Completely intuitive. Price. The Support system sets a standard far, far higher than most multinationals or multi-billion dollar companies could hope to even aspire to. It really is the Gold Standard of support systems.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Ivan Collins

Highrise packs a lot of power for a great price

Used daily for 2+ years
Reviewed 2018-02-11
Review Source: Software Advice

It's not sales force, but as a CRM tool it's got to be one of the better priced options considering the features.I love Highrise. It offers great tagging with the ability to filter companies by tag and include employees of those companies (so you don't have to tag all employees). You can use it for broadcast email, although the bounce and spam rates are pretty tight to know you off the system. It will auto record all emails sent to clients using a BCC to highrise feature so you can store all interactions and make them available across all employees. You can add custom fields as well for mail merge. The desktop UX is great. The mobile UX is OK. The mobile apps are getting better. That's the main thing I like, they announce new features and functions routinely and it's getting better all the time.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Avi Kolko

Easy to use CRM

Used daily for less than 6 months
Reviewed 2016-06-22
Review Source: Capterra

Researched many CRM programs until I settled on Highrise. I found it to be the best blend of usability, stability, features and price.Easy to use! Very well-written software; we almost never come across bugs or glitches. Very aesthetically pleasing. Very easy to input and access data. Very "smart" and does a lot of things automatically that other CRMs require manually. Many innovative and helpful features. The price is very reasonable.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Anonymous

Nice CRM that works for us!

Used daily for 6-12 months
Reviewed 2018-07-29
Review Source: Capterra

I like that the pricing fits our budget and that the software does it's job and doesn't have too many menus and options.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Emily Magazzi

How did I ever work without Highrise!?!

Used daily for 2+ years
Reviewed 2016-07-13
Review Source: Capterra

I have recommended Highrise to every small business person I have spoken with for years. And it only gets better and better with their frequent feature additions and improvements. On the rare instance I do have a question or a suggestion for improvement, the customer service is responsive, helpful, and friendly. I feel like they are a part of my team and working for my company's success along side me! I can't thank this team enough for the product they've produced.Intuitive Customer Service Value

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Anonymous

This system was very easy to use.

Used daily for 1-2 years
Reviewed 2018-08-01
Review Source: Capterra

I was able to get customer information and communication organized. This system was very easy to navigate. I would recommend this CRM for its ease of use. There were not many intricate features.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Ivan Collins

The best Customer Relationship Management Tool Ever!

Used daily for 2+ years
Reviewed 2016-07-13
Review Source: Capterra

I've been using Highrise for 6 years and there was a period under 37 signals that there wasn't a lot of innovation going on. Since 37 signals passed it off to Nathan Kontny and company it's been moving at light speed. I can't wait to get the Android app!The ease of use, features, prices, and tutorials are all amazing. There's quite a few small features like BCCing all emails to your customer so you can review conversations is a game changer. Being able to tag tasks with colored codes really helps. My to do list looks like that are amazingly convenient.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Martin Seibert

Fast and lightweight CRM software with very attractive pricing

Used daily for 2+ years
Reviewed 2017-12-07
Review Source: Capterra

Very affordable, just enough features to work like a charm, easy to understand and use, zero training software

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Kristin Combs

Easy, effective & customer service is so responsive if I do have questions

Used daily for 6-12 months
Reviewed 2017-12-08
Review Source: Capterra

how easy it is to enter information and tag it. Pulling reports is super awesome and easy as well. Connecting my emails to the files is great!

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Christian Peper

best basic CRM for sales also very useful for non-sales Customer Relationships

Used other for less than 6 months
Reviewed 2017-12-07
Review Source: Capterra

keeping track of suppliers, merchants and manufacturers is trivial and I can easily store everyone's deal, offers, invoices and make negotiations without ever loosing a beatfew basic features and are easily understood and can apply to many situations. this makes highrise very generic. But this generality comes at a price, the admin must adopt the account and adjust things to their situation. in small companies this won't be a problem but for larger more complex scenarios either highrise won't fit or the situation must be adapted to the software

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Peter Cellino

We have tried nearly everything on the market and for value and ease of use, nothing compares.

Used daily for 1-2 years
Reviewed 2017-12-07
Review Source: Capterra

Time and ease with which we can onboard users. Simply the best value on the market today. Simple, effective and flexible for most needs. If a specific function is not included it is usually available via Zapier integration

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Caitlin Graaf

Only for very basic CRM use

Used daily for 2+ years
Reviewed 2017-11-09
Review Source: Software Advice

HR is fairly easy to use and I've found your customer service reps to be friendly and helpful

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Osa Las

Because it's by Basecamp, you know it will save you time and money

Used other for 1-2 years
Reviewed 2018-07-19
Review Source: Capterra

Highrise is easy to use, extremely intuitive, and very affordable. Highrise is built by Basecamp and it has it's own cult following. If you want an easy way to keep track of your customers and potential customers and you want it to mirror the human experience, and not feel stuck with the process you're forced into by your CRM, then you should try Highrise.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Samuli Seppävuori

Great CRM for small businesses

Used daily for 2+ years
Reviewed 2016-07-14
Review Source: Capterra

This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use. There is no reporting functionality (yet), but there are a few providers that offer deal funnel reporting a.s.o. Also, Highrise integrates nicely to Gmail with an external tool. All in all, you won't loose much money trying it out and I'm quite sure you will be pleased with it!

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Highrise CRM

Simple CRM for tracking leads and managing follow ups

Jesse Spencer

A great way to manage leads and opportunities

Used weekly for 2+ years
Reviewed 2016-11-22
Review Source: Capterra

I just needed a simple place to track conversations with potential clients and marketing leads. Inputting conversations and information is as simple as blind carbon copying an email address. Setting up contacts and companies is simple. The to-dos are easy to use and follow. Tracking the value of deals is extremely simple. Everything you need to track personal and team marketing leads without the hassle of unnecessary fields and information that isn't useful. Super simple to use. This makes tracking leads and marketing contacts easy and fun to use.

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Highrise CRM

Simple CRM for tracking leads and managing follow ups