App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Highrise Logo

Highrise

4.5
(130)

Write a review

Simple CRM for tracking leads and managing follow ups

(25)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Highrise Pricing

Pricing overview

Value for money rating

4.5

/5

130

Price starts from

24

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

Highrise Basic: $24/month
Up to 6 users
5,000 contacts
10 deals
5GB storage

Highrise Plus: $49/month
Up to 15 users
20,000 contacts
Unlimited deals
15GB storage

Highrise Premium: $99/month
Up to 40 users
30,000 contacts
Unlimited deals
30GB storage

Highrise Max: $149/month
Unlimited users
50,000 contacts
Unlimited deals
75GB storage

What users say

Great value, user-friendly, perfect for a small business. Price levels make it affordable.
Great software, easy to use and at a reasonable price.

Popular contenders

Price starts from

20000

/user

One-time payment

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

34

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

750

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

3.99

One-time payment

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Price starts from

200

Per month

Pricing model

Free plan
Subscription
Free trial

Free trial

Available
Credit cardless trial

Reviewers who mentioned pricing said:

AR
AvatarImg

Verified reviewer

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Lightweight CRM for Small to Mid-Size Companies

Reviewed 5 years ago
Pros

I evaluated a bunch of CRM tools, and found that Highrise offered perfectly adequate functionality for my needs at a fraction of the price of other CRM tools on the market. I was able to track customer contacts, share customer contact details with members of my team, set up reminder tasks, and easily import and export lists.

Cons

Nothing. It did everything I needed it to do and was easy on the budget.

IC
AvatarImg

Ivan C.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Highrise packs a lot of power for a great price

Reviewed 6 years ago

It's not sales force, but as a CRM tool it's got to be one of the better priced options considering the features.

Pros

I love Highrise. It offers great tagging with the ability to filter companies by tag and include employees of those companies (so you don't have to tag all employees). You can use it for broadcast email, although the bounce and spam rates are pretty tight to know you off the system. It will auto record all emails sent to clients using a BCC to highrise feature so you can store all interactions and make them available across all employees. You can add custom fields as well for mail merge. The desktop UX is great. The mobile UX is OK. The mobile apps are getting better. That's the main thing I like, they announce new features and functions routinely and it's getting better all the time.

Cons

I noticed that the broadcast email bounce signals were too tight the first time I used it. I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent. Could have improved since that effort as that was when it first came out.

SS
AvatarImg

Samuli S.

Retail, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Great CRM for small businesses

Reviewed 8 years ago

This is an affordable and easy to use CRM, freeing up time to those important things (like selling). The functionality is basic but really quite sufficient, and that's also why it's very easy to use. There is no reporting functionality (yet), but there are a few providers that offer deal funnel reporting a.s.o. Also, Highrise integrates nicely to Gmail with an external tool. All in all, you won't loose much money trying it out and I'm quite sure you will be pleased with it!

Pros

No pros were added to this review

Cons

No cons were added to this review

DH
AvatarImg

Dave H.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Highrise-the best CRM with Everything.

Reviewed 8 years ago

The first thing you notice about Highrise CRM is their email customer service. They answer quickly and completely. (Less back and forth emails). The next thing you notice is that they are always, always improving. Coming out with new features.

Pros

Good price for a "complete" CRM program!!

Cons

No phone support -- but hey -- they have answered my emails very quickly!!

PC
AvatarImg

Peter C.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

We have tried nearly everything on the market and for value and ease of use, nothing compares.

Reviewed 6 years ago

Time and ease with which we can onboard users.

Pros

Simply the best value on the market today. Simple, effective and flexible for most needs. If a specific function is not included it is usually available via Zapier integration

Cons

We would like to see further development of the mobile applications specifically file management with drag and drop functionality on iOS

NN
AvatarImg

Nancy N.

Consumer Goods, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy and Great Value

Reviewed 5 years ago

We were organized with storing key customer information.

Pros

Cost for what you get. We have a small company, but this was organized, loved the email feature and very easy to use.

Cons

I don't think it has a link to calendar function.

sn
AvatarImg

selena n.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great Price and Great functionality - Hard to Navigate at first

Reviewed 5 years ago

Highrise has a computer and phone app which makes it super convenient for checking tasks when you're away from your desk. I love the many options you get when you use the software, The emailing system could be better, but honestly it gets the job done for the price. You can save templates and store databases as well. Its a great system.

Pros

You have a lot of options with Highrise. You can send mass emails, store databases, assign tasks to employees, set reminders, and more! Great task manager in my opinion.

Cons

The UI is hard to navigate at first. The tabs on the side are simple enough to understand, but I definitely think it could be organized and maybe explained a little better. But I have tried similar software and they have similar issues. Still this is my favorite.

LK
AvatarImg

Laurence K.

Automotive, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Its great strength is its simplicity.

Reviewed 8 years ago

We have previously paid thousands of pounds for a CRM system (allied to a popular accounts package) which was a disastrous mistake. Countless controls and functions and sections and definitions and miserable standard of support meant it was shelved within a few months. The term CRM became closely allied to leprosy the whole exercise moved proper contact management back by months or possible years. I found Highrise on an internet search and saw that many people described it as simple or stripped down which was exactly what I felt we needed. We took the free version for about 4 weeks and then upgraded to a very cost effective monthly subscription.

Pros

Simplicity. Ease of use. Speed of familiarisation. Completely intuitive. Price. The Support system sets a standard far, far higher than most multinationals or multi-billion dollar companies could hope to even aspire to. It really is the Gold Standard of support systems.

Cons

Clearly this package will not suit every company but for our very short sales cycle and a customer base of around 1000 active accounts this package is faultless.

AvatarImg
AvatarImg

Cedric D. F.

Publishing,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Good CRM program for the price -- great value!

Reviewed 6 years ago

Organization and management of sales prospects.

Pros

The interactivity with programs like Linkedin and customers websites, etc. And you can sync with your mobile for portability.

Cons

Challenging to navigate initially ...still don't know how to operate all things. Simple things like finding my original user ID to sign into mobile app required contacting customer service and lost time awaiting a response. I'm old school and like to speak to a warm body for expediency in these cases, however, I'm aware this is the new norm.

KM
AvatarImg

Katie M.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I LOVE Highrise

Reviewed 8 years ago

Everyone at my company loves Highrise. It's easy to learn and intuitive to understand --even for the seriously non-technical employee. The few times that I have needed to contact support their response was swift, friendly and easy to follow. It's WAY cheaper than Salesforce and some of the other contact management databases out there.

Pros

Easy to use, easy to learn, easy on the eyes. It has an intuitive design and it NEVER breaks down.

Cons

I'd like to be able to run a report on all of the entries marked Clients to see their basic data and the field that I added "Referred By."

CG
AvatarImg

Caitlin G.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Only for very basic CRM use

Reviewed 6 years ago
Pros

HR is fairly easy to use and I've found your customer service reps to be friendly and helpful

Cons

The functionality of HR is just not up to snuff for our business. Perhaps most important is the lack of ability to perform search queries based on search criteria/tags. This CRM definitely is only fit for very small/low budget businesses or those with little experience/need for a robust CRM.

EM
AvatarImg

Emily M.

Import and Export, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

How did I ever work without Highrise!?!

Reviewed 8 years ago

I have recommended Highrise to every small business person I have spoken with for years. And it only gets better and better with their frequent feature additions and improvements. On the rare instance I do have a question or a suggestion for improvement, the customer service is responsive, helpful, and friendly. I feel like they are a part of my team and working for my company's success along side me! I can't thank this team enough for the product they've produced.

Pros

Intuitive Customer Service Value

Cons

No cons were added to this review

AR
AvatarImg

Alex R.

Media Production, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

The best CRM tool out there

Reviewed 2 years ago
Pros

This is a brilliant CRM tool. Reminders and task list relating to contacts is great but having emails 'bcc' everything through the CRM is a time saver!

Cons

The cost. It's steep and I don't believe they are accepting new customers.

SM
AvatarImg

Stephanie M.

Real Estate, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Good program

Reviewed 6 years ago
Pros

Highrise is economical and provides many good features. The program allows for ease in putting in contacts and notes.

Cons

It is not easy to export data to another source. Does allow for export to Excel, but you are not able to export entire record with notes.

AvatarImg
AvatarImg

Martin S.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Fast and lightweight CRM software with very attractive pricing

Reviewed 6 years ago
Pros

Very affordable, just enough features to work like a charm, easy to understand and use, zero training software

Cons

APIs only good for the first 20 hours of coding, lack of triggers, hooks and customizability (partially on purpose for good reasons)

CF
AvatarImg

Cedric F.

Publishing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Comprehensive Publishing Software Excellent Management Tool

Reviewed a year ago

Very pleased with the value.

Pros

Price and ease of operation, and ease of training other staff

Cons

Exporting other lists from competitive software

AvatarImg
AvatarImg

Mike G.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Super easy to store client information, conversations, notes, etc.

Reviewed 5 years ago
Pros

Ease of use, access from web or mobile. Constantly adding new features

Cons

We don't have the need to use cases, deals, or tasks, so I am under utilizing the power of the software but still feel it's a fair value.

JS
AvatarImg

Jesse S.

Information Technology and Services, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

A great way to manage leads and opportunities

Reviewed 7 years ago

I just needed a simple place to track conversations with potential clients and marketing leads. Inputting conversations and information is as simple as blind carbon copying an email address. Setting up contacts and companies is simple. The to-dos are easy to use and follow. Tracking the value of deals is extremely simple. Everything you need to track personal and team marketing leads without the hassle of unnecessary fields and information that isn't useful.

Pros

Super simple to use. This makes tracking leads and marketing contacts easy and fun to use.

Cons

I'd like to see some more automation and workflows when a new email is blind carbon copied into Highrise.

LC
AvatarImg

Liz C.

Financial Services,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Small Business Owners Take Note!

Reviewed 7 years ago

Great value, user-friendly, perfect for a small business. Price levels make it affordable. Features make CRM monitoring a smooth process.

Pros

Ease of use and accessibility

Cons

NA

OL
AvatarImg

Osa L.

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Because it's by Basecamp, you know it will save you time and money

Reviewed 6 years ago
Pros

Highrise is easy to use, extremely intuitive, and very affordable. Highrise is built by Basecamp and it has it's own cult following. If you want an easy way to keep track of your customers and potential customers and you want it to mirror the human experience, and not feel stuck with the process you're forced into by your CRM, then you should try Highrise.

Cons

A lot of organizations are used to Salesforce, so it's hard to get people who have used highrise, or organizations that are willing to use Highrise, so even if you like Highrise you may find yourself having to use a different platform based on the organization you work with.

KC
AvatarImg

Kristin C.

Insurance, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easy, effective & customer service is so responsive if I do have questions

Reviewed 6 years ago
Pros

how easy it is to enter information and tag it. Pulling reports is super awesome and easy as well. Connecting my emails to the files is great!

Cons

The deals section seems to be for large deals. in our profession our deals are a little different. I wish we could customize for what we need but it's not a deal breaker. The price is so good you cannot complain about functionalities like that.

AvatarImg
AvatarImg

Kate B.

Mental Health Care, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Life Saving Tool

Reviewed 6 years ago

As with any tool the data is only as good as what you input into it - but as long as you take the time upfront to input the data then it can be a lifesaver later!

Pros

You can link people together by company Link email to notes on individuals Reminders to follow up with people great value for price If you set up a common data entry rule and how it is input it is SO WONDERFUL to pickup where another team member left off. You can see all activity.

Cons

No cons were added to this review

KF
AvatarImg

Kirsten F.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Excellent for the price

Reviewed 6 years ago
Pros

Super inexpensive and not complex. if you are not someone who wants to deal with the complexity of Salesforce, Zoho or Podio, this is a great option.

Cons

The product is simple, sometimes too simple can't do the slight complex things you want to do with regards to flow, etc.

VP
AvatarImg

Vincent P.

Consumer Goods, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Virtual folder

Reviewed 4 years ago

Great software, easy to use and at a reasonable price.

Pros

It is very easy to keep track of all communications with clients. Even if an employee leaves, we stay up to date.

Cons

We do not see what our clients have ordered. It is not easily integrated with our Shopify shopping cart.

AR
AvatarImg

Verified reviewer

Computer Software,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Nice CRM that works for us!

Reviewed 6 years ago
Pros

I like that the pricing fits our budget and that the software does it's job and doesn't have too many menus and options.

Cons

I don't like how it's a little hard to connect other services to Highrise so that we can export the data.