Hosted CRM Software Pricing & Features

Hosted CRM

Web-based CRM application

3.38/5 (21 reviews)

Hosted CRM overview

Real-Time Web Lead Capture
Capture leads from web forms and immediately post them directly into the hosted CRM. The lead management CRM then automatically routes leads so that you can respond to prospects immediately and seal the deal.

Intuitive Lead Routing
Route leads to different reps based on virtually any criteria: region of the country, industry, lead source, type of inquiry, and much more.

Custom Report Engine
Robust reporting of all call and lead data. Our report engine comes with predesigned reports as well as the ability to build and export your own custom reports to get the exact data you need.

Customizable Fields and Layouts
The fields and layouts in the hosted CRM are customizable to your needs and industry. During implementation we will help set up the CRM, automation workflow, outbound dialing technology, and more for your specific business.

www.insidesales.com

Pricing

Pricing options
Free trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English
Hosted CRM screenshot: CRM Apps

Hosted CRM reviews

Value for money
Features
Ease of use
Customer support
  2.9
  3.4
  3.6
  3.2
Valerie Papa

I was formerly an InsideSales LMP administrator and user

Used other for 1-2 years
Reviewed 2018-06-13
Review Source: Capterra

Their dialer functionality was intelligent and allowed us to responsepop records to our agents. The responsepop functionality allowed any web-to-lead records to pop up to our sales agents and be called immediately. We liked having the ability to customize this to our unique needs.Honestly, there was not much I liked about this software other than its dialer solution. The dialer allowed for us to insert our logic of which records we wanted to reach and when. For example, prioritizing by Time Zone, Lead Status, and so on. The users on the platform itself were able to easily onboard as it is not too hard to navigate.

Read the full review


Hosted CRM

Web-based CRM application

Anonymous

Failed to provide basic level of functionality for my SDR team for 3 months straight

Used daily for 6-12 months
Reviewed 2018-02-13
Review Source: Capterra

none. They've made me and all call automation softwares look bad to my company

Read the full review


Hosted CRM

Web-based CRM application

Anonymous

I've used insidesales at 2 companies for outbound dialing through Salesforce

Used daily for 2+ years
Reviewed 2018-03-21
Review Source: Capterra

When it works, insidesales makes it very easy to hammer through a ton of dials while also automating the process of logging call activities and updating tasks

Read the full review


Hosted CRM

Web-based CRM application

Daniel Rodrigue

Over Hyped Over Promised - Completely irrelevant

Used daily for 6-12 months
Reviewed 2018-08-14
Review Source: Capterra

It has been able to organize lead data for the team so they don't have to manually track anything but that's about it. Not a customer centric organization.The interface is fairly simplistic and easy to use

Read the full review


Hosted CRM

Web-based CRM application

Kyle Yantis

Great for pointed/targeted campaigns!

Used daily for 6-12 months
Reviewed 2018-08-07
Review Source: Capterra

I enjoyed how quickly this organization added features to their Playbooks product. They make it easy to reach out with suggestions of how they can do better. Mostly, it has its strength in a "set it and forget it" campaign with highly targeted contacts. A group over 50 per campaign will bog down the process but it's great for knowing what to tackle during your day.

Read the full review


Hosted CRM

Web-based CRM application

Hosted CRM pricing

Pricing options
Free trial
Subscription

Based on usage and number of users. Contact us for more details and a free trial

Pricing Comparison

How does Hosted CRM compare with other Customer Management apps?

Subscription plan?

Hosted CRM



96% of apps offer a
subscription plan

Free trial?

Hosted CRM



83% of apps have a
free trial

Freemium plan?

Hosted CRM



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month

Please note: For comparison purposes the price for Hosted CRM has been scaled monthly. Actual price is $/per year




Hosted CRM Pricing Reviews

Pros
  • Keeps me on task to reach my monthly goal of plays sent or calls made to my customers which is over 900 accounts.
Cons
  • No value add nor interests from the customers. I always get emails that state to remove them from our email list. The plays are too long...14 steps is not beneficial. Each play should be no more than 3 steps at the most.
  • I am pursuing this early termination because we have not had any of our issues resolved in the past 3 months. I have seen how effective inside sales can be because we had it working for a full month before signing the contract. I am willing to work through a price reduction but only if we can achieve that same level of efficacy in your product. However, this is a high bar for inside sales now because my entire team has lost faith in your product. Inside sales has failed to provide a basic level of service to us as a customer.
58%
recommended this to a friend or a colleague

Hosted CRM features

API

Activity Dashboard (153 other apps)
Activity Tracking (106 other apps)
Automatic Notifications (142 other apps)
Automatic Reminders (139 other apps)
CRM Integration (101 other apps)
Calendar Management (133 other apps)
Contact Database (100 other apps)
Custom Fields (112 other apps)
Customer Database (106 other apps)
Customizable Branding (134 other apps)
Customizable Reporting (118 other apps)
Customizable Templates (113 other apps)
Data Import/Export (133 other apps)
Electronic Payments (105 other apps)
Email Integration (131 other apps)
Mobile Integration (108 other apps)
Reporting & Statistics (138 other apps)
Social Media Integration (118 other apps)
Third Party Integration (145 other apps)

Competitor Feature Comparison

API
Design Management
Learn moreCompare App
API
Design Management
Visit WebsiteCompare App
API
Design Management
Learn moreCompare App

Categories

Additional information for Hosted CRM

Key features of Hosted CRM

  • Real-Time Web Lead Capture
  • Intuitive Lead Routing