IBM Customer Experience vs LocalClarity Comparison

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Overview

IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels

LocalClarity is a cloud-based reputation management solution for multi-location businesses, agencies, and franchises to manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$24.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5.0

(5)

5

4

3

2

1

5

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Pros

Cons

Cons

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features28
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Authentication
  • CRM Integration
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Collaboration Tools
  • Content Library
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Distribution Management
  • Document Imaging
  • Feedback Collection
  • File Management
  • Forms Management
  • Help Desk Integration
  • Landing Page Templates
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Forums
  • Permission Management
  • Personalized Profiles
  • Ratings & Reviews
  • Role Management
  • SSL Security
  • Scheduled Reporting
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Third Party Integration
  • User Management
  • Web Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration
  • Total features19
  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Application Integration
  • Authentication
  • CRM Integration
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Collaboration Tools
  • Content Library
  • Customizable Branding
  • Customizable Reporting
  • Data Import/Export
  • Distribution Management
  • Document Imaging
  • Feedback Collection
  • File Management
  • Forms Management
  • Help Desk Integration
  • Landing Page Templates
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Location
  • Online Forums
  • Permission Management
  • Personalized Profiles
  • Ratings & Reviews
  • Role Management
  • SSL Security
  • Scheduled Reporting
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Third Party Integration
  • User Management
  • Web Analytics
  • Website Integration
  • Widgets
  • Workflow Management
  • eCommerce Integration

Integrations

  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations4
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM Customer Experience vs. LocalClarity

See how IBM Customer Experience and LocalClarity stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.