IBM Customer Experience vs SendX Comparison

Overview

IBM Customer Experience is a management software that helps build personalized web experiences across all devices through multiple channels

SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.99/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

(22)

5

4

3

2

1

18

3

0

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Pros

Development and support. The support on issue resolution is great and the developments going on are even better.
Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful.
Maintaining subscriber lists on Sendx is easy and we can integrate with our Medium blog seamlessly. Zapier integration has been very useful too.

Cons

Cons

It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.
A few minor bugs at times is the only disappointment we have been through.
Sure, I miss the monkey of mailchimp but there is no monkey business with my email marketing anymore.
  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review8 months ago

Key features

  • Total features28
  • A/B Testing
  • API
  • Access Control
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Application Integration
  • Authentication
  • Auto-Responders
  • Automatic Notifications
  • Behavior Tracking
  • CAN SPAM Compliance
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact History
  • Content Library
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Document Imaging
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Management
  • Forms Management
  • Image Library
  • Landing Page Templates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Newsletter Management
  • Online Forums
  • Personalized Profiles
  • Referral Source Tracking
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Third Party Integration
  • Visitor Tracking
  • Web Analytics
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Integration
  • Total features43
  • A/B Testing
  • API
  • Access Control
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Application Integration
  • Authentication
  • Auto-Responders
  • Automatic Notifications
  • Behavior Tracking
  • CAN SPAM Compliance
  • Campaign Management
  • Campaign Planning
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact History
  • Content Library
  • Custom Fields
  • Custom Forms
  • Custom Landing Pages
  • Customer Segmentation
  • Customizable Branding
  • Document Imaging
  • Drag & Drop Interface
  • Drip Marketing
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Event Triggered Actions
  • Feedback Collection
  • File Management
  • Forms Management
  • Image Library
  • Landing Page Templates
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Scoring
  • Mail Merge
  • Mailing List Management
  • Mobile Integration
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Newsletter Management
  • Online Forums
  • Personalized Profiles
  • Referral Source Tracking
  • SSL Security
  • Single Sign On
  • Social Media Integration
  • Third Party Integration
  • Visitor Tracking
  • Web Analytics
  • Web Forms
  • Website Integration
  • Widgets
  • eCommerce Integration

Integrations

  • Total integrations2
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations7
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

IBM Customer Experience vs. SendX

See how IBM Customer Experience and SendX stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.