IBM Customer Experience Features

IBM Customer Experience

Digital customer experience management software

  0 reviews

IBM Customer Experience Feature Summary

  • Cloud applications
  • Branding
  • Marketing
  • Multiple channels
  • Social and mobile technology integration
  • Analytics
  • Customer experience management software tools
  • Content-rich media and documents
  • Targeted campaigns
  • User actions and preferences
  • Create microsites, portals and mashups
  • E-forms
  • Personalization
  • User identity data and preferences
  • Mobile integration
  • Social media integration
  • Applications integration
  • Commerce integration
  • Web services integration
  • Widgets and portlets
  • Analytics systems
  • Analyze social trends and user activities
  • Knowledge-driven search
  • A/B testing
  • Files and content libraries
  • Communities
  • Profiles
  • Content management
  • Blogs and wikis
  • Templates
  • Security
  • Single sign-on (SSO)
  • eForms
  • Activities planning
  • Collaboration

Competitor Feature Comparison

Activity Management
Activity Tracking
Application Integration
Authentication
CRM Integration
Campaign Planning
Campaign Segmentation
Channel Management
Content Library
Customizable Branding
Document Imaging
Engagement Analytics
Feedback Collection
File Management
Forms Management
Goal Setting / Tracking
Landing Page Templates
Mobile Integration
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Online Forums
Personalized Profiles
SSL Security
Single Sign On
Social Media Integration
Third Party Integration
Web Analytics
Website Integration
Widgets
eCommerce Integration
Learn moreCompare App
Activity Management
Activity Tracking
Application Integration
Authentication
CRM Integration
Campaign Planning
Campaign Segmentation
Channel Management
Content Library
Customizable Branding
Document Imaging
Engagement Analytics
Feedback Collection
File Management
Forms Management
Goal Setting / Tracking
Landing Page Templates
Mobile Integration
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Online Forums
Personalized Profiles
SSL Security
Single Sign On
Social Media Integration
Third Party Integration
Web Analytics
Website Integration
Widgets
eCommerce Integration
Visit WebsiteCompare App
Activity Management
Activity Tracking
Application Integration
Authentication
CRM Integration
Campaign Planning
Campaign Segmentation
Channel Management
Content Library
Customizable Branding
Document Imaging
Engagement Analytics
Feedback Collection
File Management
Forms Management
Goal Setting / Tracking
Landing Page Templates
Mobile Integration
Multi-Channel Communication
Multi-Channel Management
Multi-Channel Marketing
Online Forums
Personalized Profiles
SSL Security
Single Sign On
Social Media Integration
Third Party Integration
Web Analytics
Website Integration
Widgets
eCommerce Integration
Learn moreCompare App