icomplete CRM vs Thryv Comparison

Overview

icomplete CRM is an online service which has been specifically designed to meet the needs of small businesses, departments...

Thryv is an all-in-one, cloud-based management software specifically designed for small businesses. Thryv integrates contact...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
£15.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

(14)

5

4

3

2

1

9

4

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

146

45

11

4

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
80%
would recommend this app

Pros

Ease of use, tagging is excellent and very easy to use, suggestions box is a nice touch, very easy to check client status.
Affordable organization of those tasks you would like to deliver to your customer. Never forget to say welcome or thank you to your customers.
Great service which has greatly enhanced our ability to engage with our customer base.

Pros

Thryv is awesome, incredible, and it produces immediate results. After 30 years in business I am proud to say, 2019 has been our best year ever.
When I first heard of thryv it was my first time hearing crm, I had no idea how useful of a tool a good crm is, after good research I went with thryv and have loved it since.
I really like the functionality of this software and how for me it is pretty easy to use. The support team is pretty awesome and helpful.

Cons

I have spent too much time and wasted too much money on more expensive systems in the past which suggest more functionality but actually are difficult to use and too complex for many SME's.
Lacks notification for incoming emails, but then no other CRM has that either.
I haven't as yet found anything that i don't like about icomplete.

Cons

I am now requesting cancellation and they still giving me the run-around. I have made it clear that if I don't get a refund I will file a complaint with the bank "fraud" claim.
Sometimes i get a message that my password is wrong, but its not, and i press forgot my password and no email is sent, and it just automatically logs me into my account.
It is frustrating to upload client info from a document into the CRM. It will often give an error message that some clients could not be uploaded but doesn't tell you which ones or why.
  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features2
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Appointment Management
  • Booking Management
  • Calendar Management
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Scheduling
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • Invoice Management
  • Lead Management
  • Lead Nurturing
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Booking Integration
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Quote Management
  • Ratings & Reviews
  • Real Time Notifications
  • Reminders
  • SMS Integration
  • SMS Marketing Managment
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Team Calendars
  • Third Party Integration
  • Total features57
  • API
  • Activity Dashboard
  • Activity Tracking
  • Advertising Management
  • Appointment Management
  • Booking Management
  • Calendar Management
  • Callback Scheduling
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat
  • Class Scheduling
  • Click Tracking
  • Client Portal
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Templates
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Templates
  • Email Tracking
  • Estimating
  • Event Scheduling
  • Feedback Management
  • Filtered Views
  • Follow-up Scheduling
  • Invoice Management
  • Lead Management
  • Lead Nurturing
  • Multi-Campaign
  • Multi-Channel Marketing
  • Online Booking Integration
  • Opportunity Management
  • Permission Management
  • Pipeline Management
  • Quote Management
  • Ratings & Reviews
  • Real Time Notifications
  • Reminders
  • SMS Integration
  • SMS Marketing Managment
  • Sales Reporting
  • Sales Tracking
  • Search Functionality
  • Social Media Integration
  • Social Network Marketing
  • Tagging
  • Team Calendars
  • Third Party Integration

Integrations

  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations57
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

icomplete CRM vs. Thryv

See how icomplete CRM and Thryv stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.