icomplete CRM Features List

icomplete CRM

The World's Simplest Contact Management CRM

4.43/5 (14 reviews)

icomplete CRM Feature Summary

  • CRM - Bespoke database, clients, prospects, suppliers
  • Group Calendar
  • eMarketing - Bulk email and SMS
  • Mobile Apps
  • VoIP Phone and Fax (United Kingdom)
  • Call Recording - Mobile and VoIP
  • IVR

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (274 other apps)
Activity Dashboard (136 other apps)
Activity Tracking (95 other apps)
Automatic Notifications (133 other apps)
Automatic Reminders (128 other apps)
CRM Integration (94 other apps)
Calendar Management (124 other apps)
Contact Database (96 other apps)
Custom Fields (103 other apps)
Customer Database (104 other apps)
Customizable Branding (127 other apps)
Customizable Reporting (111 other apps)
Customizable Templates (108 other apps)
Data Import/Export (125 other apps)
Electronic Payments (99 other apps)
Email Integration (124 other apps)
Mobile Integration (100 other apps)
Reporting & Statistics (122 other apps)
Social Media Integration (113 other apps)
Third Party Integration (135 other apps)

Competitor Feature Comparison

API
Customer Database
Group Calendars
Learn moreCompare App
API
Customer Database
Group Calendars
Learn moreCompare App
API
Customer Database
Group Calendars
Learn moreCompare App

icomplete CRM Feature Reviews

14 reviewers had the following to say about icomplete CRM's features:

Steve Donovan

iComplete Review from a Renewable Energy Installation Company

2011-10-04

I had and existing database of c.4000 customers and iComplete helped me import these successfully.

Pros

Good VOIP integration.

Cons

None found yet.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Angela Nabbs

icomplete Review. The Conference Bureau.

2011-09-29

iComplete is a CRM tool that is easy to navigate.

Pros

Good reminder system for required customer contact.

Cons

I sometimes find the note field defaults to double line spacing which I cannot correct.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from icomplete.com


Thank you for your feedback Angela this issue regarding exiting notes section and pressing F5 for refresh was a browser related issue which has now been addressed.

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Neil Oakden

Verified Reviewer

A world beating CRM

2016-12-09

The i-complete CRM has changed the way I run my company.

Pros

No other CRM has voice recording integration.

Cons

Lacks notification for incoming emails, but then no other CRM has that either

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering icomplete CRM

I have no reservations in recommending i-complete to any business big or small. It can also be used in conjunction with other systems. The best on the market by far.

Source: GetApp
Helpful?   Yes   No
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james livingstone-wallace

small business CRM system that ticks most of the boxes required by a small business

2016-12-12

The task function sets you up reminders and percentage of completion rather than having a desk covered in post its.

Pros

web based, easy to use, great customer service based in UK

Cons

e-marketing templates a little clumsy, database segmentation based on tag search could be more flexible, would be useful to have off line version on local hard drive for travelling

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Peter Hawkes

A start up company

2011-12-07

icomplete allows us to maintain a database, organise tasks to send out samples and keep in touch with contacts.

Source: GetApp
1 of 1 people found this review helpful
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Alexander Ogden

Creative Investor

2011-11-04

All of our team have gotten to grips with the system straight away and it provides all the features we need compared to other databases that had lots of features we would never use.

Pros

Ease of use, tagging is excellent and very easy to use, suggestions box is a nice touch, very easy to check client status.

Cons

Loading data lists could be easier but once we had done it a couple of times its fine.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Lenore Klasen

IComplete

2011-09-27

I like icomplete because it makes admin so much easier and exciting to do!!

Pros

IComplete is a quick, easy and safe way to store and upload data.It is accessible from anywhere in the world and I like that everything is in one place, eg. calendar, contacts, files tasks etc, it makes it so easy to keep track of data.

Cons

I haven't as yet found anything that i don't like about icomplete.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Richard Cholerton

Verified Reviewer

Perfect product - perfect support - perfect price. Perfect!

2014-04-30

How it helps us icomplete created a website enquiry form for my new website so that all enquiries received are automatically entered as a contact into my icomplete account.

Source: GetApp
Helpful?   Yes   No
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Andrew Hurst

Icomplete CRM Voip combined system

2016-12-13

With a customized process flow, connected website and automated marketing feature the icomplete system is revolutionary to the business and allows us to expand easily.

Pros

Easy to use, top end functionality without the cost. the telephony link up is great.

Cons

Cloud based so reliant on internet connection which fortunately these days is very good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering icomplete CRM

If you are considering other solutions don't do anything until you have seen icomplete.

Source: Capterra
Helpful?   Yes   No
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Hilary Frohlich

iComplete

2011-11-02

Fantastic - time saving and great investment

Pros

All contacts in one place, all staff able to access data at once

Cons

Nothing to dislike

Source: GetApp
1 of 1 people found this review helpful
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Derek Gamble

Verified Reviewer

Easy, Efficient and Effective

2014-04-28

I would recommend this as an ideal solution to SME's owners who want to take control of their CRM and get competent and effective right from the off.

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No

Response from icomplete.com


Thank you for your feedback and in recommending our service to other SME's.

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Howard

Not impressed

2014-03-10

Yes you can store your contacts in the same way you can in access, Yes you can set tasks and reminders the same way you can in outlook, if you sign up to voip you can call straight from the solution - a nice to have not a necessity.

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No

Response from icomplete.com


Howard I am so sorry to hear that you were unhappy with the icomplete service. We do take negative reviews very seriously and this will be passed back to our team to improve our customer care process.

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KIERAN KOSZARY

FALKIRK FC MARKETING

2016-12-13

Great service which has greatly enhanced our ability to engage with our customer base.

Pros

The team at I Complete The layout and format of emails

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Michael Curgenven

Verified Reviewer

Better Connected

2016-12-19

Contact with the team is excellent, any questions are quickly resolved and as we have evolved iComplete has adapted to support our individual needs.

Pros

Client contact record all in one place

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering icomplete CRM

Affordable organization of those tasks you would like to deliver to your customer. Never forget to say welcome or thank you to your customers. As you grow have a company which expands with you.

Source: GetApp
Helpful?   Yes   No

Response from icomplete.com


Thank you for your feedback.

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