Most popular features of all Customer Management apps
25 reviewers had the following to say about idloom-events's features:
Potential to reduce time for on the ground registraion/check-in The automatic generation of invoices.
Pros
It allows for customisation of the event website with the requisite event information and branding while also providing a great deal of functionality.
Cons
Given that the software had a more Euro-centric focus, a few amendments needed to be made in order to meet our organisation’s requirements as a Caribbean entity. There were some constraints surrounding the amendment of invoices and badges based on existing organisational standards. However, it worked well if the basic information was needed.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thank you for the kind review Sonja! Since your last event, we have made the tool completely "worldwide compatible", taking into account all geographical and cultural specificities (print formats, metric/imperial system, time zones and time/date formats, etc.)
Don't hesitate to reach out if anything should still need to be adapted!
Best regards
When we had questions or needed help, they were very responsive.
Pros
I loved how easy it was to create a website for our seminar - and registrants reported that it was very easy to register.
Cons
I would have liked to be able to send emails to registrants.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Thank you for your review Laurie! We're glad to read that our software helped you with your events and was easy to use.
We work hard every day to provide the most advanced set of features available on the market today, all packaged in an easy and fun to use product!
As for the emails, you can actually send confirmation emails, e-tickets, invoices, and general emails to your guest list at any time! Please don't hesitate to reach out to us for your next event, we'll walk you through the process :-)
If you have any recommendations for further improvements, don't hesitate to reach out !
Thank you and good luck with your future events !
The idloom-events team
Great. Customers deal with a team of people who are very knowledgeable and highly responsive.
Pros
It is very flexible - most features can be customised and it is easy to set up an event.
Cons
Full Zoom integration is coming, which will be great.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
I tried some web applications, but they lacked either user friendly interface for the audience wanting to subscribe, or for the back office.
Pros
Idloom events' user interface is extremely user friendly, also for complex registration forms!
Cons
In a perfect world, the activity log, which shows every edit in detail, should also have a placeholder for the event.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Excellent!
Pros
It was extremely easy to set up and we love the reporting it provides us.
Cons
As of now, we don't seem to have any issues with its functionality
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
Event creation, registrations and check-in have never been so easy.
Pros
As we organise a series of different events throughout the year we needed an event management tool that would be able to accomodate the needs of basic and complex events (multi-day, multi-location, multi-workshop, ...).
Cons
Using idLoom is very intuitive that might explain why there's no real help section.
Rating breakdown
Time used: 6-12 months
Frequency of use: Monthly
Likelihood to recommend
Thank you for your kind review Michèle !
I'm glad to read our software is useful for managing your events, and that the custom features we developed for you are helpful.
Thank you as well for the feedback on the help section. We have since then been very active in creating a well-documented user guide, with all new releases and their corresponding user manuals.
Here's the link to it: https://www.idloom.com/en/events/blog
Furthermore, we try to ensure that all new development is made in an easy to understand manner, so that users find their marks in a few seconds only in the software. If we receive a complaint or a question on how things work, we make the necessary amendments to make sure things are more intuitive.
Good luck with your future events!
The idloom-events team
Very positive
Pros
Friendly user Great and quick customer service
Cons
Badges : new interface in development, so the developer had to develop a customize badge within 2 days
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Hi Aurelia,
Thank you very much for your kind review!
The new badging system will definitely be an improvement you will like :-)
Best regards,
The idloom team
The best part of it is that the team is taking feedback and acting on it almost immediately.
I highly recommend Idloom. The software helps us manage our events effectively and works well.
Pros
We needed a new event management system that could handle a lot of events, both smaller and larger events.
Cons
Hard to think of any cons about the software, hope to see more features and improvements in the future.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Pros
The tool includes all needed features to make event registration as easy as possible.
Cons
With help of the great customer service, we were also able to adapt the colour scheme to the one of our brand!
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Thank you for the review Willem. We try to give our users the best possible customer service out there. It's great to read that you enjoyed it!
Best regards
We had a very good experience with this service provider, which beside offering this platform as advertised, it also customized it for our needs.
In past, I have to pay people for data entry and they missed some names too, now everything is sorted.
Pros
We cover a lot of events and we tried online registration for the first time and it is working flawlessly.
Cons
Please add a validate password field, I turned on caps and typed in the password, and when I wanted to log in it was not logging me in.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
It also provides a very professional interface between us and our clients.
Pros
I love the flexibility it offers when setting up an event, it allows us to design the event page specfically for the different types of events we have.
Cons
So far we have not found anything to fault with the software.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Simplification and modernization of our registration system.
Pros
Meets many needs with few manipulations
Cons
Basic feature somewhat limited, everything useful comes with an extra charge, nothing to add The fact that you have to write more than 100 words is making the survey heavier and offputting
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Dear Mrs Vranken, first of all thank you for your kind review!
What did you mean with the 100 word survey, are you referring to Capterra or idloom?
Pros
Also for our customers, it's so easy, to registrate to our events.
Cons
I miss the feature to individualize the event overview more as we need it.
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
We use idloom for small and medium sized events to track our participants, promote the event etc.
Pros
broad features, easy to use, easy to switch from basic to premium versions, very helpful customer support
Cons
language barrier at times, quite complex if you have a bigger event and want to use more features
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Pros
This is a very professional looking website, with a good range of functionality. Once set up invoices spread sheets and other useful features were instantly updated.
Cons
As a medical professional I found the technical aspects of setting up the site and receiving payment not particularly intuitive, however, it didn't take me too long with a bit of customer support.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Thank you very much for your kind review. Rest assured we continuously work hard to make it ever more user-friendly and intuitive to use. If you have any questions, don't hesitate to contact our customer support 24/7.
Best regards,
The idloom team
Pros
Intuitive, automatic invoicing, easy to use and professional look
Cons
It was not possible to limit the number of subscriptions for the workshops
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Dear An, thank you very much for your review! We're glad to read that the tool was useful to you !
Regarding the limitation of subscriptions for workshops, this is actually something that you can easily do. You can limit the total number of available places, specific quantities of available places for each sub-session/workshop, or both simultaneously (maximum for the entire event, with a specific split of quantities per session/workshop)!
Next time, don't hesitate to reach out to us via our chat, by email or call us directly. We'll be happy to help you set it up !
Good luck with your future events!
The idloom Team
Pros
What I really liked about the images feature which show all images at same size even if we upload different images with different sizes or formats
Cons
Nothing to mention but I would be happy to see a mobile application for the platform soon and maybe an option to use different logo for each event :)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Dear Ahmad,
Thank you very much for your kind review! We're happy to read that you like our tool. As for the different logos per event, this feature is available with our Corporate plan, where you can edit multiple event profiles within a single account.
Don't hesitate to get in touch if you need more information.
Best regards,
The idloom team
Idloom-events gave us a simple and streamlined solution for advertising our event online and receiving payments from non-subscribers who are interested in our events.
Pros
It was very easy to use and set up to begin receiving payments from attendees.
Cons
No issues with the software. It worked perfectly and we had no complaints.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Thank you for your review Brendan! We're glad to read that our software helped you with your events and was easy to use.
We work hard every day to provide the most advanced set of features available on the market today, all packaged in an easy and fun to use product!
If you have any recommendations for further improvements, don't hesitate to reach out !
Thank you and good luck with your future events !
The idloom-events team
Pros
I have got nothing to do except waiting the final timing to export the Excel, this is just great
Cons
Sometimes a litlle bit difficult to use for older people. (It happens we have old subscribers... it's not completely your fault ;-) )
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you for the review Lauriane! If you ever have users experiencing difficulties with the tool, don't hesitate to send them directly to our customer support. We'll help them out, step by step.
Best regards
Pros
- easy to use - user friendly - fair pricing
Cons
the approach could be more developed for professionals : - more customization could be a plus - more access to different types of content (sections, more tools to add content such as pictures,...)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you for your review! We're glad to read that our software helped you with your events and was easy to use.
We work hard every day to provide the most advanced set of features available on the market today, all packaged in an easy and fun to use product!
In fact, we've added quite a few features to customize your events even more, including picture galleries to websites. It might be useful for you to try one of our higher subscription plans, as they are directly targetted towards events professionals, with unlimited customization options!
We'd gladly give you a free trial of any version!
If you have any recommendations for further improvements, don't hesitate to reach out !
Thank you and good luck with your future events !
The idloom-events team
Pros
Awesome support and reactivity of the Idloom Team for the customisation of the website! They really did a great job and we certainly will continue to use it in the future!!!
Cons
Must be in contact with the Idloom Team to tweek and customised the basic platform.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Dear Julien, thank you very much for your comment. We're happy to read that you were happy with the tool and service, and we'll make sure to further develop new layout customising options in the future.
Enjoy your future events,
The idloom team
We are a convinced customer for our future events and will advise others enthousiastically to choose for Idloom too.
Pros
As soon as you can think about a feature, it's actually on the next line.
Cons
I'd have to do very deep and long thinking to be able to mention even one.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you for your review Brecht! We're glad to read that our software helped you with your events and was easy to use.
We very, very much appreciate your comments on the tool. Having a customer giving us this kind of review truly makes our entire team happy and proud to be working so hard to deliver quality products and support to our clients !
We're very grateful to have you as a client, and hope you'll continue using our solution for your next events !
If you have any recommendations for further improvements, don't hesitate to reach out !
Thank you and good luck with your future events !
The idloom-events team
We earn time and effectivity!
Pros
Easy to work for users and administrators.
Cons
Nothing special... I like all of it! Maybe it's a little bit difficult for old people and people don't use often software. But it's perfect for active people.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Thank you very much for your kind review Gaspard!
