Most popular features of all Customer Management apps
15 reviewers had the following to say about idloom-events's features:
Potential to reduce time for on the ground registraion/check-in The automatic generation of invoices.
Pros
It allows for customisation of the event website with the requisite event information and branding while also providing a great deal of functionality.
Cons
Given that the software had a more Euro-centric focus, a few amendments needed to be made in order to meet our organisation’s requirements as a Caribbean entity. There were some constraints surrounding the amendment of invoices and badges based on existing organisational standards. However, it worked well if the basic information was needed.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Likelihood to recommend
Thank you for the kind review Sonja! Since your last event, we have made the tool completely "worldwide compatible", taking into account all geographical and cultural specificities (print formats, metric/imperial system, time zones and time/date formats, etc.)
Don't hesitate to reach out if anything should still need to be adapted!
Best regards
Pros
The tool includes all needed features to make event registration as easy as possible.
Cons
With help of the great customer service, we were also able to adapt the colour scheme to the one of our brand!
Rating breakdown
Time used: 1-2 years
Frequency of use: Monthly
Likelihood to recommend
Thank you for the review Willem. We try to give our users the best possible customer service out there. It's great to read that you enjoyed it!
Best regards
Pros
What I really liked about the images feature which show all images at same size even if we upload different images with different sizes or formats
Cons
Nothing to mention but I would be happy to see a mobile application for the platform soon and maybe an option to use different logo for each event :)
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Dear Ahmad,
Thank you very much for your kind review! We're happy to read that you like our tool. As for the different logos per event, this feature is available with our Corporate plan, where you can edit multiple event profiles within a single account.
Don't hesitate to get in touch if you need more information.
Best regards,
The idloom team
We had a very good experience with this service provider, which beside offering this platform as advertised, it also customized it for our needs.
Pros
This is a very professional looking website, with a good range of functionality. Once set up invoices spread sheets and other useful features were instantly updated.
Cons
As a medical professional I found the technical aspects of setting up the site and receiving payment not particularly intuitive, however, it didn't take me too long with a bit of customer support.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Thank you very much for your kind review. Rest assured we continuously work hard to make it ever more user-friendly and intuitive to use. If you have any questions, don't hesitate to contact our customer support 24/7.
Best regards,
The idloom team
Pros
I have got nothing to do except waiting the final timing to export the Excel, this is just great
Cons
Sometimes a litlle bit difficult to use for older people. (It happens we have old subscribers... it's not completely your fault ;-) )
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Thank you for the review Lauriane! If you ever have users experiencing difficulties with the tool, don't hesitate to send them directly to our customer support. We'll help them out, step by step.
Best regards
IDLoom has also saved me costs of developing a separate website for my event - the public interface it provides works better than any event website I've seen with many customisation options.
Pros
Awesome support and reactivity of the Idloom Team for the customisation of the website! They really did a great job and we certainly will continue to use it in the future!!!
Cons
Must be in contact with the Idloom Team to tweek and customised the basic platform.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Dear Julien, thank you very much for your comment. We're happy to read that you were happy with the tool and service, and we'll make sure to further develop new layout customising options in the future.
Enjoy your future events,
The idloom team
Pros
it´s helpful having a website providing information and getting data from participants by such a tool
Cons
the light version looks good at the first appearance but it was not individualized enough for our purpose
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Dear Britta, thank you very much for your comprehensive review. We're happy to read what our customers thought of the service, and how to continuously improve our platform. Indeed some more advanced features are only available with the Premium version and above. What I suggest is that we discuss the features needed for your future events together, so that we can find the best solution for your specific needs.
Enjoy your future events,
The idloom team
Pros
We used it for a customer event and were able to set up a great looking registration page.
Cons
The only small thing was that we allowed people to bring a guest and these guests weren't in the counts.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Dear Robrecht, thank you very much for this review. Indeed the accompanying person feature you used is informative only, and doesn't count as a registration. It was actually developed so that guests could inform that they'll come accompanied to part of the event (dinner for example, so the organiser can adapt catering needs appropriately), but it is not an actual registration. If you need to have this person count as a participant, you need to register him/her separately.
However, we're about to launch a new multi-ticket function, that will allow you to purchase multiple tickets at once. This might be a solution for you, although it won't be nominative.
I hope this helps. If these solutions don't suit you, you know that we can always develop custom features for you, if desired.
Very best regards,
The idloom team
Simplification and modernization of our registration system.
Pros
Meets many needs with few manipulations
Cons
Basic feature somewhat limited, everything useful comes with an extra charge, nothing to add The fact that you have to write more than 100 words is making the survey heavier and offputting
Rating breakdown
Time used: Less than 6 months
Frequency of use: Monthly
Likelihood to recommend
Dear Mrs Vranken, first of all thank you for your kind review!
What did you mean with the 100 word survey, are you referring to Capterra or idloom?
Pros: very complete event tool - easy to use - client suggestions to improve the tool are taken into consideration - accounting part works well - quick/efficient client service Cons: Searching into the list of participants need to be improved
The platform is ideal for my company's conference business, easy to use, and the guys are super-responsive and go out of their way to help with even the smallest query very promptly.
We earn time and effectivity!
Pros
Easy to work for users and administrators.
Cons
Nothing special... I like all of it! Maybe it's a little bit difficult for old people and people don't use often software. But it's perfect for active people.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
Thank you very much for your kind review Gaspard!
The greater part of working with the system is intuitive and therefor really easy. At some parts you think: this is to simple to work out good.
Pros
Very intuitive
Cons
It lacks a testing environment. On the other hand, everything works.
Rating breakdown
Time used: 6-12 months
Frequency of use: Weekly
Likelihood to recommend
Thank you for your kind review! Looking forward to working with you again.
