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IdSurvey Features
Features Summary
Functionality
4.5
/5
33
Total features
45
2 categories
IdSurvey features
Common features of Survey software
Screenshots
Contenders comparison
Functionality
4.5
/5
33
Price starts from
No pricing info
Total Features
45
Unique features
Offline Access
Response Quotas
Multiple User Accounts
Survey Sample Management
Functionality
4.5
/5
10K
Price starts from
25
/user
Per month
Total Features
90
Features in Common
35
Unique features
Website Integration
Feedback Management
Engagement Tracking
Pulse Surveys
Common IdSurvey comparisons
Reviewers who mentioned features said:
Arpine A.
Research, 11-50 employees
Used daily for 2+ years
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The most important problem the software solved was the quality assurance of our interviews. The GPS fixed the coordinates of the interviewer and then the MS Access database gave opportunity to check the duration of each question of the interview. By this all the questionnaires that had less than minimum acceptable duration for each question were disqualified.
• CAPI / CATI /CAWI modes can be integrated together • User friendly interface, no need for additional specialist • Data download in .sav, .xlsx, .csv formats • OnSite data possibility • Question duration in MS Access database • Availability of knowledge base • Works for Android, iOS and Windows devices
• There is no possibility to randomly select from the list of respondents • CATI calls are done via IP phone and not USBs
Thanks for your review! We're happy to inform you that in the latest version of the software, the list of contacts is also proposed to agents in random order!
Fiona M.
Market Research, 51-200 employees
Used daily for 2+ years
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Having an all in one software that we can utilize for our surveys - telephone, face-to-face or online is highly desirable. The ease of being able to export the data into different formats that are compatible with our systems is great. I also find the staff very easy to deal with and they are very accommodating.
Easy to use. Can be integrated with other modes such as F2F and online.
Most features not catered for are addressed very quickly, so there are no least like items to mention.
Thank you for your words and for being part of the IdSurvey family!
Antonella F.
Research, 10,001+ employees
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My experience with IdSurvey was for my phd research at University. I worked on a survey questionnaire in CAPI mode at the subway station to assess the level of user satisfaction during the journey by metro. The questionnaire needed to be submitted in offline mode as to the station unfortunately there is no internet connection. What struck me particularly was the availability and kindness of the staff....
The app is incredibly clear and simple to use. It also offers a wide range of options to customize your questionnaires to your needs. It works perfectly offline and results are very easy to export in excel.
I don't think there is some feature to improve because for my personal experience, everything worked correctly and I am extremely satisfied of the app
Satenik K.
Research, 11-50 employees
Used daily for 2+ years
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I really love IdSurvey and recommend it to anyone doing a survey.
IdSurvey is a very powerful tool for creating surveys and collecting the data. It is very easy to use, you do not need to have programming skills to be able to design surveys. While designing the survey you can use different types of questions, create simple and complicated matrices with many variables, etc. IdSurvey is also very useful in terms of quality control of the work of data collecting interviewers.
The interface design (for CAPI) looks very professional, however it is limited. I would like it to be more customizable.
Thanks Satenik for your feedback! We're working to improve CAPI app to be even better!
Chris W.
Market Research, 11-50 employees
Used daily for less than 6 months
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We have had a great experience with IdSurvey! [SENSITIVE CONTENT HIDDEN] has been wonderful, she has answered all the questions we've had and has even jumped in to help with tech set up.
IdSurvey is very easy to learn as well as easy to teach interviewers how to use
To be the best software possible, IdSurvey could use more interviewer performance and tracking features. Being able to see which interviewer (or extension) is currently on a 'live' survey would be helpful. Time stamps by interviewer within 'contacts management' could be useful as well.
Thanks for the review! Good news: we're working on a new supervisor interface. You'll hear from us soon!
Antonio G.
Individual & Family Services, 11-50 employees
Used weekly for 1-2 years
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Utilizziamo la piattaforma per raccolta dati di carattere amministrativo economico e contabile, l'invio dei questionari via email con gestione dello stato, campi dinamici nel testo dell'email e gestione dei solleciti è particolarmente preziosa in questo campo. Come funzionalità la piattaforma si adatta ai nostri bisogno abbastanza bene.
Apprezzo molto la possibilità di editare i questionari utilizzando il linguaggio IdCode; FlowScript è un altro punto a favore, strumento potente per realizzare flussi complessi. Trovo l'interfaccia abbastanza semplice e intuitiva, è facile spiegare ai colleghi come effettuare le operazioni fondamentali.
Potrebbe essere utile un'interfaccia per la gestione di file caricati e allegati, senza dover passare da un editor di testo. Un altro punto di miglioramento sarebbe evidenziare gli invii e-mail falliti con stato "rejected" in modo da differenziarli dalle e-mail correttamente recapitate ma non "aperte".
Showing original review in Italian. See translation
Grazie per la recensione e per i suggerimenti! Saranno analizzati dal nostro team di sviluppo.
Keith K.
Research, 11-50 employees
Used daily for 2+ years
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Too much experience for this small space., if someone needs more info, they can call me directly or email me.
The way ID Survey handles issues is exemplary. [SENSITIVE CONTENT HIDDEN] is very knowledgeable and is very responsive. When a new feature is added or a fix, [SENSITIVE CONTENT HIDDEN] and his staff are on top of the issue no matter the time of day or night.
With all software you will find bugs but as I stated above it’s how a company handles those issues that make or break a company in my eyes. IDS is at the top of the pack as far as this is concerned.
Thanks for your kind words!
Saioc S.
Market Research, 1-10 employees
Used weekly for 2+ years
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IdSurvey is a long term partner, a partner who has always managed to adapt to clients's requests and has updated its software accordingly. The IDWEB team is proactive and very responsive. The value for money is very good and they are very flexible for small companies who use the software less.
The software is easy to use, especially the questionnaire builder part.
Few options to customize the interface. Multiple answer open-end question is not so easy to build, it is not in the standard list of templates. Associtation questions, using pictures/icons/words are not present and are difficult to build.
Thanks for the review! We're happy to say that in IdSurvey 8 you'll find new question types in the template (including the multiple open end form!).
Gabriel V.
Research, 1-10 employees
Used monthly for 2+ years
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The experience with IdSurvey has been great so far, and I would definetely recommend it!
The software support team offers solutions quickly and they can help you with specific coding in order for your questionnaire to run smoothly. The feature I like the most is their IdCode which allows you to quickly program a questionnaire and offers many possibilities for logic gates. There are multiple types of questions you can use, and the interface is quite intuitive. IdSurvey also allows you to program CATI, CAWI and CAPI surveys.
There is not a thing I would complain about when it comes to IdSurvey
Thank you Gabriel for your review and your trust! The IdSurvey team
Max S.
Education Management, 1,001-5,000 employees
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Just have a smaller survey but scalability should be given too
Quick response on request Easy to understand Valuable output App friendly Manuals are build up great with pictures and text to find everything which is necessarry
wrong login data took me a while to log in
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