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InfoFlo vs Natterbox Comparison

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Overview

InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With...

Natterbox is an expert voice solution for Salesforce with native telephony integration that helps organizations personalize...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

52

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

5

4

3

2

1

50

27

6

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.3

5

4

3

2

1

1

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The navigational experience is responsive, super reliable and fast - an important consideration when working within the same software environment daily.
The program is an excellent, affordable CRM. Customer support is timely and has been great.
It integrates with Outlook almost perfectly and simplifies my administrative processes. The reporting and bulk email features align with what I need to accomplish and provide a seamless solution.

Pros

Not enoughreviews yet

Cons

Thankfully, merely closing and immediately re-opening the application fixes everything with no data loss. I cannot access documents in InfoFlo to upload to a website.
After all the problems, we were never able to get it to work for us as it had on trial version, and on the aspects that were not available during trial version.
DO NOT BUY THIS SOFTWARE unless you are a single user and have no previous data. Only then, it might work for you.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features125
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Application Access Control
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Management
  • Auto-Dialer
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Case Notes
  • Claims Management
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer History
  • Customizable Caller ID
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Docket Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Management
  • Email Marketing
  • Employee Directory
  • Employee Management
  • Expense Tracking
  • File Transfer
  • Forecasting
  • Help Desk Management
  • Hotkeys
  • Household Tracking
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Influence Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Manual Dialer
  • Marketing Automation
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • On-Demand Recording
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • PCI Compliance
  • Performance Management
  • Phone Key Input
  • Predictive Dialer
  • Prioritization
  • Progressive Dialer
  • Project Management
  • Prospecting Tools
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Team Assignments
  • Telemarketing Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Time Tracking
  • Trust Accounting
  • Unattended Call Management
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management
  • Total features96
  • "What If" Scenarios
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Accounting Integration
  • Action Item Tracking
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Application Access Control
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Asset Management
  • Auto-Dialer
  • Automated Routing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Case Notes
  • Claims Management
  • Client Management
  • Communication Management
  • Computer Telephony Integration
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer History
  • Customizable Caller ID
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Docket Management
  • Document Management
  • Document Storage
  • Email Alerts
  • Email Management
  • Email Marketing
  • Employee Directory
  • Employee Management
  • Expense Tracking
  • File Transfer
  • Forecasting
  • Help Desk Management
  • Hotkeys
  • Household Tracking
  • IVR / Voice Recognition
  • Inbound Call Center
  • Inbound Reporting
  • Influence Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Keyword Tracking
  • Knowledge Base Management
  • Lead Capture
  • Lead Management
  • Manual Dialer
  • Marketing Automation
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multiple Parties
  • Multiple Scripts
  • On-Demand Recording
  • Open Database Design
  • Outbound Call Center
  • Outbound Reporting
  • PCI Compliance
  • Performance Management
  • Phone Key Input
  • Predictive Dialer
  • Prioritization
  • Progressive Dialer
  • Project Management
  • Prospecting Tools
  • Purchasing & Receiving
  • Quality Management
  • Queue Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Recording
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Recording
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Shared Contacts
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Team Assignments
  • Telemarketing Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Time Tracking
  • Trust Accounting
  • Unattended Call Management
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management

Integrations

  • Total integrations9
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

InfoFlo vs. Natterbox

See how InfoFlo and Natterbox stack up against each other by comparing features, pricing, ratings, integrations, security & more.