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InfoServ

Integrated Call Center, Help Desk, and CRM software system

(3)

InfoServ Reviews

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12 reviews

Recommended

VK
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Vladimir K.

Logistics and Supply Chain, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Overall very nice software product

Reviewed 5 years ago

Since we have this tool - we get that transparency which we needed to improve the entire communication with our customers.

Pros

The most important thing here is to say: Extremely user-friendly software A lot of options to customize Great support and personal care us as customers, which is very important!

Cons

My humble opinion: If there is any chance to add the reports feature in mobile version will be great.

Vendor response

Thank you very much for the shared opinion - your feedback is highly appreciated.

SI
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Silvi I.

Printing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Infoserv - Software designed to achieve business success

Reviewed 5 years ago

In the first place, all contacts have been systematized and the access to the history of communications with each client has been facilitated. Make it easier to control the actions of the entire team. Improved the organization and execution of tasks. We have saved ourselves from purchasing a server for data storage and using a conventional PBX. Data security in the cloud service.

Pros

A complete and easy-to-use CRM system and call center with both desktop and mobile versions. Always available. Perfect technical support from the supplier. Continuous development with new features. Totally acceptable price.

Cons

I do not find any remarks. I have nothing to say here.

Vendor response

Thank you - your feedback is highly valued and appreciated! Nice to hear that InfoServ CRM helps with MyPrint's success.