InfoServ Reviews

InfoServ

Integrated Call Center, Help Desk, and CRM software system

4.91/5 (11 reviews)

Silvi Ivanov

Infoserv - Software designed to achieve business success

Used daily for 2+ years
Reviewed 2019-03-20
Review Source: Capterra

In the first place, all contacts have been systematized and the access to the history of communications with each client has been facilitated. Make it easier to control the actions of the entire team. Improved the organization and execution of tasks. We have saved ourselves from purchasing a server for data storage and using a conventional PBX. Data security in the cloud service.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Konstantin Kuzmanov

CRM and much more...

Used daily for 1-2 years
Reviewed 2019-03-20
Review Source: Capterra

We are very satisfied with InfoServ. We are using it more than a year now. It has all the functionalities that we need to support our clients and attract new ones. Great support team that is always ready to help and assist us. And the price of it is simply unbeatable by any other CRM software.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Oksana Vasileva

Infoserv: A crm for everybody

Used daily for 2+ years
Reviewed 2019-05-09
Review Source: Capterra

Overall, the experience is pretty enjoyable, and I would definitely recommend the software both to a person who has never used a crm, and an experienced user as well.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Elena Basheva

Great product

Used daily for 2+ years
Reviewed 2016-08-03
Review Source: Capterra

I've been using this product in our company for more than five years. It helps a lot when dealing with lots of customers and having different employees answer the phone. It also helps keep up to date with tasks, problems and solutions.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Pete Langley

InfoSev CRM Review

Used daily for less than 6 months
Reviewed 2019-03-20
Review Source: Capterra

Infoserv allows us to have all our clients information displayed the moment they call us. We can track the history of all our customer contact and see at a glance any actions that are pending regarding that client. Crucially it allows us to see the information regarding our colleague's clients so that we can provide seamless customer service should that colleague not be available to take the call.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Jenia Kaneva

Intelsoft

Used daily for 2+ years
Reviewed 2019-05-14
Review Source: Capterra

I manage all calls and emails from clients which helps a lot the consultancy service we offer.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Vince Sanders

InfoServ- One of the best in business.

Used daily for 6-12 months
Reviewed 2019-03-20
Review Source: Capterra

- Very simple and easy to use - Everytime an update appears you can see big differences in the software - You can switch from WI-FI to Cable and vice versa without being disconnected

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Dobromir Semkov

Semkov's review

Used daily for 1-2 years
Reviewed 2019-03-20
Review Source: Capterra

Easier communication with customers, access to all notes and customer specific information. Easy to make a tasks or notes and serial Emails as well.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Neli Aleksandrova

Thank you for your service

Used daily for 1-2 years
Reviewed 2019-04-03
Review Source: Capterra

we are talking to our clients daily

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Vladimir Kisyov

Overall very nice software product

Used daily for 6-12 months
Reviewed 2019-04-19
Review Source: Capterra

Since we have this tool - we get that transparency which we needed to improve the entire communication with our customers.

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system

Zornitza Dachova

Satisfaction

Used daily for 2+ years
Reviewed 2019-04-01
Review Source: Capterra

Providing open and effective communication

Read the full review


InfoServ

Integrated Call Center, Help Desk, and CRM software system