The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.
Pros
- Easy to use
- Great integrations with Oracle Opera
- Great Installation Team.
- Great Customer Support.
Cons
- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.
Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Rating breakdown
Likelihood to recommend: 9/10
so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.
Pros
paperless ordering system - We deployed Ipad in most of the hotels works very well.
Cons
KDS improvements - think this needs abit of work.
Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Rating breakdown
Likelihood to recommend: 10/10
Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.
Pros
I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team
Cons
creating reports can sometimes be a little bit confusing
Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Rating breakdown
Likelihood to recommend: 7/10
In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .
Pros
-It's real cloud base and Realtime sync , user able work and manage the system from anywhere
- The POS System serve very fast on operation , easy administration menu and system .
-Secure with all aspect of action transaction capture in logs .
- No proprietary hardware and OS , can work on Windows Base OS also iOS and Android
- Reliable of system performance , very minimum down time
- Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours
- The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation
- Flexible reporting module
Cons
The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .
Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Rating breakdown
Likelihood to recommend: 10/10
Pros
Ability to customise POS display based on user preference. Ease of editing and customising as need be.
Creating additional items, menus, drop downs etc are simple to make
Cloud based system so updates are quick to go live
Ability to switch between outlets quickly and on all devices
Utilisation of iPad's which allow for more efficient service
Digital signatures
Cons
System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts
Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency
Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Rating breakdown
Likelihood to recommend: 10/10
Please contact Shiji Group directly for pricing details.
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