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Infrasys Cloud POS

Software for managing restaurant menus, orders, and payments

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Infrasys Cloud POS Pricing, Features, Reviews and Alternatives

Infrasys Cloud POS product overview

What is Infrasys Cloud POS?

Infrasys Cloud is a restaurant management platform designed to help businesses in the hospitality industry manage sitting plans, menus, orders, and more via a unified portal. The platform enables organizations to capture customer orders and process payments using mobile devices equipped with biometrics, RFID, and magnetic strip readers.

Key benefits of using Infrasys Cloud POS

Management:

With Dual screen registers and promotional screens Infrasys will save you time and increase sales (and customer satisfaction).

By building a central media library you can update everything from one central location and not need to worry about having the images ready. Digital displays, client menus, waiter devices all managed from a single location.

Main items or sub-menu items, design it your way
Design the dashboard to fit your menu, larger buttons for the frequently used items, or simply for those you want to sell more of.

Accept credit cards or pay-to-room digitally and keep it all secure with digital signature.

With multi-lingual functionalities built in, Infrasys helps you on-board staff and provide localized service to your international clients.

The Cloud Advantage:

Remote access means all your data, your menu and your ordering system are always with you, no matter where you go. All you need is a tablet or mobile device and internet access.

Employee management is a breeze. Centrally add or remove users to your locations, manage access rights and track performance or access rights from a central location. Improve security and peace of mind with efficient access control.

With standardized inventory management you’re in control of your inventory per outlet or for the group. Managing when you’re low, when you need to shift stock from one location to another or just connecting it to re-ordering systems.

Easy to use reprt viewing. The owner can view and print the store operating data reports via mobile devices or other portable devices at any time anywhere through a web browser. Grasp the operation moments.

Control and manage brand standards across multiple entities. View centralized revenue and sales statistics to increase profitability.

Centralized security management and protection provides your system with protection from threats making your data and your customer's data

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Knowledge Base
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Live Online
In Person
Documentation
Webinars

Infrasys Cloud POS features

Functionality

4.7

/5

15

Total features

31

3 categories

Most valued features by users

Reporting & Statistics
API
Third Party Integrations
Activity Dashboard
Mobile Access
Customizable Reports
Electronic Signature
Electronic Payments

Functionality contenders

Infrasys Cloud POS users reviews

Overall Rating

4.7

/5

15

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.2/10
Rating distribution

5

4

3

2

1

11

4

0

0

0

Pros
Much better improvement from the previous that we used to ,its so much convenient and easy to access ,its secure and quite reliable.

sn

shaffiq n.

And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

JM

Jose M.

So far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

AC

Akshay C.

Cons
Just got problems with opera at the beginning.

sn

shaffiq n.

System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts.

CV

Claudio V.

Synchronizing between my local POS sometimes delay.

yp

yohanes p.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One of the Best Solutions for POS systems

Reviewed 2 years ago

The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

Pros

- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.

Cons

- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

Vendor response

Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Solution

Reviewed 2 years ago

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

Pros

paperless ordering system - We deployed Ipad in most of the hotels works very well.

Cons

KDS improvements - think this needs abit of work.

Vendor response

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Value for money and user friendly.

Reviewed 2 years ago

Few better options than Micros POS system.

Pros

User friendly, from the back end and user end.

Cons

Inter facing with opera, that you could not view the posted bill directly.

Vendor response

Hello Hirshard, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation

Reviewed 2 years ago

In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .

Pros

-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module

Cons

The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

Vendor response

Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Infrasys POS Feedback

Reviewed 2 years ago
Pros

Ability to customise POS display based on user preference. Ease of editing and customising as need be. Creating additional items, menus, drop downs etc are simple to make Cloud based system so updates are quick to go live Ability to switch between outlets quickly and on all devices Utilisation of iPad's which allow for more efficient service Digital signatures

Cons

System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency

Vendor response

Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Infrasys Cloud POS FAQs and common questions

Q. Who are the typical users of Infrasys Cloud POS?

Infrasys Cloud POS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Infrasys Cloud POS support?

Infrasys Cloud POS supports the following languages:
Chinese (Simplified), Dutch, English, French, Italian, Polish, Portuguese, Spanish


Q. Does Infrasys Cloud POS support mobile devices?

Infrasys Cloud POS supports the following devices:
Android, iPad, iPhone


Q. Does Infrasys Cloud POS offer an API?

Yes, Infrasys Cloud POS has an API available for use.


Q. What other apps does Infrasys Cloud POS integrate with?

Infrasys Cloud POS integrates with the following applications:
StayNTouch Cloud PMS, Adyen, SYSPRO, Shiji Payment Solutions, Aspen, OrderUp, SevenRooms, myCheck, Maestro PMS, Infor HMS, Shift4, protel PMS


Q. What level of support does Infrasys Cloud POS offer?

Infrasys Cloud POS offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk

Common Infrasys Cloud POS comparisons

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