Infrasys Cloud Pricing, Features, Reviews & Comparison of Alternatives

Infrasys Cloud

Software for managing restaurant menus, orders, and payments

4.71/5 (14 reviews)

Infrasys Cloud overview

What is Infrasys Cloud?

Infrasys Cloud is a restaurant management platform designed to help businesses in the hospitality industry manage sitting plans, menus, orders, and more via a unified portal. The platform enables organizations to capture customer orders and process payments using mobile devices equipped with biometrics, RFID, and magnetic strip readers.

Infrasys Cloud allows restaurants to create, launch, and manage promotional offers, client menus, waiter instructions, and other details from a centralized media library. It offers a host of features such as tableside ordering, automated recommendations, takeout and delivery management, check splitting, coupons management, offline access, and more. Administrators can also design a personalized dashboard to display multilingual menus with frequently ordered items, securely process credit cards, and capture customers' digital signatures.

Infrasys Cloud lets managers generate and export custom reports to gain insights into metrics related to orders and sales by location or groups. It also supports integration with various third-party applications including Hetras, Pegasus, Alipay, Oracle Opera, Salesforce, Maestro, Aspen, and more via APIs.
infrasys.shijigroup.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), Dutch, Spanish
Infrasys Cloud screenshot: Infrasys Cloud order managementInfrasys Cloud screenshot: Infrasys Cloud sales reportInfrasys Cloud screenshot: Infrasys Cloud floor management

Infrasys Cloud user reviews

Excellent
10

Very good
4

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.8
  4.9
Jose Mendoza

One of the Best Solutions for POS systems

Used daily for 6-12 months
Reviewed 2020-10-05
Review Source: Capterra

The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.

Pros
- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.

Cons
- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

Response from A Shiji Group Brand


Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Akshay Chand

Great Solution

Used daily for 2+ years
Reviewed 2020-09-29
Review Source: Capterra

so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.

Pros
paperless ordering system - We deployed Ipad in most of the hotels works very well.

Cons
KDS improvements - think this needs abit of work.

Response from A Shiji Group Brand


Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Uffe Hjaltelin Bressing

New Integration between PMS and POS

Used daily for 1-2 years
Reviewed 2020-09-30
Review Source: Capterra

Overall we have gotten to a stable connection and daily use of the product that enables our bar to operate with a seamless integration with our Hotel PMS system.

Pros
I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team

Cons
creating reports can sometimes be a little bit confusing

Response from A Shiji Group Brand


Hello Uffe, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Made Yudana

Infrasys Cloud POS fast and reliable POS for Resort Food and Beverage operation

Used daily for 2+ years
Reviewed 2020-09-29
Review Source: Capterra

In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .

Pros
-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module

Cons
The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

Response from A Shiji Group Brand


Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Claudio Ventrice

Infrasys POS Feedback

Used daily for 1-2 years
Reviewed 2020-09-30
Review Source: Capterra

Pros
Ability to customise POS display based on user preference. Ease of editing and customising as need be. Creating additional items, menus, drop downs etc are simple to make Cloud based system so updates are quick to go live Ability to switch between outlets quickly and on all devices Utilisation of iPad's which allow for more efficient service Digital signatures

Cons
System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency

Response from A Shiji Group Brand


Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Infrasys Cloud pricing

Pricing options
Subscription
View Pricing Plans

Please contact Shiji Group directly for pricing details.

Infrasys Cloud features

API
Activity Dashboard
Customizable Reporting
Electronic Payments
Reporting & Statistics
Third Party Integration

Activity Tracking (208 other apps)
Automatic Notifications (249 other apps)
Calendar Management (220 other apps)
Contact Management (180 other apps)
Custom Fields (166 other apps)
Customer Database (211 other apps)
Customizable Branding (261 other apps)
Customizable Templates (222 other apps)
Data Import/Export (244 other apps)
Email Integration (232 other apps)
Real Time Reporting (161 other apps)
Reminders (214 other apps)
Social Media Integration (208 other apps)
Surveys & Feedback (191 other apps)

Additional information for Infrasys Cloud

Key features of Infrasys Cloud

  • Customer Account Profiles
  • Electronic Signature
  • Gift Card Management
  • Ordering Automation
  • Payment Processing
  • Restaurant POS
  • Retail POS
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