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Software for managing restaurant menus, orders, and payments
Infrasys Cloud is a restaurant management platform designed to help businesses in the hospitality industry manage sitting plans, menus, orders, and more via a unified portal. The platform enables organizations to capture customer orders and process payments using mobile devices equipped with biometrics, RFID, and magnetic strip readers.
Typical customers
Platforms supported
Support options
Training options
Functionality
4.7
/5
15
Total features
31
3 categories
Functionality contenders
Overall Rating
4.7
/5
15
Positive reviews
100
%
11
4
0
0
0
sn
shaffiq n.
JM
Jose M.
AC
Akshay C.
sn
shaffiq n.
CV
Claudio V.
yp
yohanes p.
Overall rating contenders
Jose M.
Hospitality, 51-200 employees
Used daily for 6-12 months
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The system is reliable, easy to use and with a great team behind it. And also have a very competitive price. I love the installation team, is great and friendly they help you thru all the process and answer all your questions about the software.
- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.
- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.
Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Akshay C.
Hospitality, 501-1,000 employees
Used daily for 2+ years
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so far amazing journey deployed this solution in 4 properties -- great feedback from colleagues as well.
paperless ordering system - We deployed Ipad in most of the hotels works very well.
KDS improvements - think this needs abit of work.
Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Hirshard B.
Hospitality, 201-500 employees
Used daily for less than 6 months
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Few better options than Micros POS system.
User friendly, from the back end and user end.
Inter facing with opera, that you could not view the posted bill directly.
Hello Hirshard, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Made Y.
Hospitality, 501-1,000 employees
Used daily for 2+ years
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In overall experience since we have install at 2017 , were one of happy costumer of Infrasys cloud POS .the system was fast and reliable to manage and operate high volume of Food and beverage transaction . Mobile order improve a lot of our large resort operation - our waiter able directly key in the order on mobile devices and in same time food order printer at kitchen for production . Managing of menu item and system administration very easy can do anywhere and able schedule release or update the menu .
-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module
The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .
Hello Made, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Claudio V.
Hospitality, 51-200 employees
Used daily for 1-2 years
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Ability to customise POS display based on user preference. Ease of editing and customising as need be. Creating additional items, menus, drop downs etc are simple to make Cloud based system so updates are quick to go live Ability to switch between outlets quickly and on all devices Utilisation of iPad's which allow for more efficient service Digital signatures
System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency
Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.
Q. Who are the typical users of Infrasys Cloud POS?
Infrasys Cloud POS has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Infrasys Cloud POS support?
Infrasys Cloud POS supports the following languages:
Chinese (Simplified), Dutch, English, French, Italian, Polish, Portuguese, Spanish
Q. Does Infrasys Cloud POS support mobile devices?
Infrasys Cloud POS supports the following devices:
Android, iPad, iPhone
Q. Does Infrasys Cloud POS offer an API?
Yes, Infrasys Cloud POS has an API available for use.
Q. What other apps does Infrasys Cloud POS integrate with?
Infrasys Cloud POS integrates with the following applications:
StayNTouch Cloud PMS, Adyen, SYSPRO, Shiji Payment Solutions, Aspen, OrderUp, SevenRooms, myCheck, Maestro PMS, Infor HMS, Shift4, protel PMS
Q. What level of support does Infrasys Cloud POS offer?
Infrasys Cloud POS offers the following support options:
Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk