Infrasys Cloud POS Reviews

easy to use, good support team , cloud is fast.

improve ui/ux desgin,maybe can load images for real outlet and put table in.

- Easy to use - Great integrations with Oracle Opera - Great Installation Team. - Great Customer Support.

- Some issue with Opera Interface at the Beginning but after few tweaks everything works smoothly.

Hello Jose, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

User friendly, from the back end and user end.

Inter facing with opera, that you could not view the posted bill directly.

Hello Hirshard, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

paperless ordering system - We deployed Ipad in most of the hotels works very well.

KDS improvements - think this needs abit of work.

Hello Akshay, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

-It's real cloud base and Realtime sync , user able work and manage the system from anywhere - The POS System serve very fast on operation , easy administration menu and system . -Secure with all aspect of action transaction capture in logs . - No proprietary hardware and OS , can work on Windows Base OS also iOS and Android - Reliable of system performance , very minimum down time - Superior of support team , all issue fixed timely manner . Most of issue able fixed under an hours - The development team always hear voice of costumer - all bug fix release immediately and new feature also improve operation - Flexible reporting module

The subscription model per devices a bit of expensive for property that have devices more then 20 - but that make sense for all high quality system feature and support .

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Ability to customise POS display based on user preference. Ease of editing and customising as need be. Creating additional items, menus, drop downs etc are simple to make Cloud based system so updates are quick to go live Ability to switch between outlets quickly and on all devices Utilisation of iPad's which allow for more efficient service Digital signatures

System limitations with not being able to put in table numbers and room numbers to identify checks and assist with having walkouts Using table setup, we are unable to pay new checks as they come in, we need to send then reopen bill to close which reduces efficiency

Hello Claudio, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

The Service team are fantastic, I could not rate the installers more highly - they are absolute rockstars. The fact that it integrates so seamlessly with our PMS and other external systems, and is so flexible is brilliant, and being so user-friendly means that everyone is happy.

The system does everything we could hope for as it stands and does it all well.

Thank you Todd for your positive review of Infrasys Cloud POS. It makes us really proud! It's glad to hear that our service team, installers and end-user functionality have exceeded your expectations. We are also pleased to hear that the cost, ease of use and service responsiveness were the driving factors for you to switch to our system. We strive to provide our customers with the best possible experience and it's great to see that it shows in your review. Thank you for choosing Shiji.

Infrasys support team are very professional and easy to work with. They make sure that they are there when you need them. The system overall is stable and easy to use. The flexibility to change menus in the cloud is added feature specially now most are working at home.

It will be good if we can make that report available online so that those working from home can access reports and view checks. If Infrasys can work with Oracle to have checkview feature inside PMS, that will be great!

Hello Ericson, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Easy yo use but with multiple configuration options that allow us to satisfy our operational needs. Our existing hardware was reused without additional investments.

Stable, no crahes or screenshots and really simple for waiters.

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- Good interface - Able to open multiple tabs - Well organized - Easy to extract / import data

- Still requires on-premise machine for interface and communications - Setting up of certain lists and items can be a lengthy process as we need to set up the item, category and then buttons. Certain tasks can be automated.

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Uso del cloud. Fcailidad para cambiar precios, sacar informes, ..

El soporte, sobre todo al principio de la implantación y la interacción con el equipo de ventas, donde se nos han puesto muchos impedimentos a diferentes puntos que hemos categorizado como muy importantes

Gracias, Álvaro, por compartir tu opinión sobre Infrasys Cloud POS......... Nos complace saber que encuentras beneficioso nuestro uso del cloud, especialmente en cuanto a la facilidad para cambiar precios y obtener informes. La flexibilidad es una característica clave en las operaciones de la industria de alimentos y bebidas, y nos alegra que estés aprovechando al máximo nuestras soluciones. Estamos comprometidos a seguir brindándote soluciones de alta calidad y un servicio excepcional. Gracias por elegir a Shiji.

I like that it had the option of integrating with our new PMS system that is cloud based, and the assistance I have received from the support team

creating reports can sometimes be a little bit confusing

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integration with my PMS Hotel working OK

synchronizing between my local POS sometimes delay

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much better improvement from the previous that we used to ,its so much convenient and easy to access ,its secure and quite reliable.

just got problems with opera at the beginning

Hi Shaffiq, Thank you for your review of Infrasys! We value you as a customer and are pleased to know that you are happy with our product.

Easy to use but with multiple configuration options that allosws us to satisfy our operational needs. Our exsisting hardware was used without additional investments.

Language (Only English) and I miss a more european style rapports

Hello Monica, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Easy to use operational wise and looks so modern.

Cannot view the checks from the Opera. Would appreciate if you can find solution to integrate with Opera.

Hello Adnaan, thank you for reviewing Infrasys! We sincerely appreciate your feedback and value you as an Infrasys customer.

Infrasys POS System is fixable and easy to use by the end user.

you have to take look for the work Stations quality! and the delay between the Cloud and the Local server for the new configuration updates.

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Easy to use or teaching people to use it

Cloud technology make admin easy to maintaine

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