Infusionsoft vs Act! Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Garret Tadlock

The BEST tool available.

2016-02-15

I have tried all the other CRM products (Salesorce, Sugar, MSFT, ACT, Goldmine, Daylite, Streak, etc).

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Infusionsoft Reviews
Infusionsoft
Powerful marketing automation & CRM built for SMBs
Read more
Tina Cush

Scalable software that proves ROI at every stage of Implementation

2017-01-25

This software is one of the easiest to implement and use. The phone support is great. Every representative I spoke to was knowledgeable and eager to assist with my issue. I don't feel like I am "nickel and dimed" for every discovered need and solution. The reporting is excellent as well!

Pros

Measuring campaign interactions and sharing an activity with sales through text SMS, Outlook 2016 and Survey Monkey enables the sales team to act fast and have better more informed sales conversations.

Cons

I wish more integrations were out of the box, and not just custom APIs.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Infusionsoft

You will get a positive ROI for the money!1 Be sure to measure your baseline goals, and work closely with sales team to define goals are with a CRM. This is a very powerful tool, most companies are stuck only using it for a very expensive email campaign sender. Launch this software with an agile approach. Add on the advanced as you go and communicate these phases and success as you go. You will want to communicate your progress to justify budgetary needs and management support.

Source: Software Advice
Helpful?   Yes   No
Infusionsoft Reviews
Infusionsoft
Powerful marketing automation & CRM built for SMBs
Read more
Josh Turley

Struggles in B2B

2017-06-08

I like their culture, and I've learned a lot from a marketing perspective, just from watching how they market to me. I'm excited to use the automation tools that drive their engine because there is tremendous upside there. But it hasn't been easy, and it's not as smooth as it should be. The automation has to really do amazing things, or this is going to be a very long year waiting for the contract to finish.

Pros

I like the SaaS approach to CRM, without the Salesforce pricing. Their implementation was a great help on building the campaigns initially.

Cons

First, they outsource their implementation to other marketing agencies, who act as partners.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Infusionsoft Reviews
Infusionsoft
Powerful marketing automation & CRM built for SMBs
Read more